Information Density: Ticketmaster UK – Signal Evidence & AI Readability

[H1] Ticketmaster United Kingdom
[H2] Highlights
[H3] Trainspotting The Musical
Irvine Welsh brings Trainspotting to the West End stageFind ticketsWrestling
[H3] All Elite Wrestling
Rugby
[H3] Fiji v Wales
Football
[H3] Adobe Women's FA Cup Final
Theatre
[H3] Count Arthur Strong
[H2] Popular tickets
Dance
[H3] Red Bull Dance Your Style
Museums
[H3] The Twist Museum
Rock
[H3] Yard Act
In Conversation With
[H3] Jason Fox
Immersive Experience
[H3] Beyond Van Gogh
[H2] Discover
[H3] Summer 2026
Huge tours this summer including Take That, My Chemical Romance, The Weeknd, Metallica, Alanis Morissette and many moreDiscover more
[H3] West End Guide
Now playing...The Devil Wears Prada, Paddington The Musical, Come Alive and more.Discover more
[H3] Things To Do
Mundo Pixar Experience, FRAMELESS, Beyond Van Gogh, Ramses and the Pharaohs' Gold & moreDiscover more
[H3] Comedy Guide
New dates announced for Mo Gilligan, Simon Brodkin, Dylan Moran and moreDiscover more
[H3] Sports Guide
Don't miss World Table Tennis Championship WWE Live, Netball Super League, London Athletics Meet & more.Discover more
[H3] Discover
News, reviews, interviews and moreDiscover more
[H2] Popular Cities
See All CitiesSee All
[H3] Birmingham
[H3] London
[H3] Manchester
[H3] Edinburgh
[H3] Cardiff
[H3] Bristol
[H3] Glasgow
[H3] Sheffield
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[H2] Featured
[H3] Entertainment Guides
[H3] VIP Guide
[H3] What's on near you?
[H3] Give the gift of live

Buy a Gift Card

[H2] Buy

Give the Gift of Live!
Ticketmaster is the No.1 destination for tickets for live events.
From theatre, comedy and family attractions to top gigs, festivals and sporting events, Ticketmaster has it all.
New events are added daily, so there's always a fresh and exciting reason to keep coming back. Whether you're looking for your own spine-tingling encore or an unforgettable gift for a loved one, a Ticketmaster Gift Card is your ticket to memories that will last a lifetime
E-Gift Card Physical Card

[H3] Check Balance

To check your Ticketmaster Gift Card balance, click here

Some of our special events and categories
A Ticketmaster Gift Card is the perfect present for fans of music, comedy, theatre, sport, festivals and top attractions all over the UK. In other words, it's the perfect present for pretty much everyone. Visit our homepage to browse all our event categories including homepage to browse all our event categories including Music, Sport, Theatre and more.

[IMG: Thumbnail image of a group of People with Arms in the air]
Concerts & Tours Guide
[IMG: Thumbnail image of Photo with man arm in the air and the worlds Festivals Your Summer. Your Memories.]
Festival Guide
[IMG: Thumbnail image the word Theatre Picutre of The Phantom of the Opera and a Queen from Six the Musical]
Theatre Guide

[IMG: Thumbnail image of Comedy and Comedians Jimmy Carr, John Bishop and Romesh Ranganathan]
Comedy Guide
[IMG: Thumbnail image of Things to Do at Frameless and Friends experience With Family, Friends or just for you]
Things to do Guide
[IMG: Thumbnail image of Sport and and Ice Hockey Player with Stick raised Don]
Sports Guide

Show more

[H2] Event / Venue Cards

These special event and venue branded e-Gift Cards are available now!
Why not choose one of our Event / Venue branded cards to make your gift a little more personal.

[IMG: Thumbnail ABBA Vpyage showing images of the 4 band members]

ABBA Voyage
Get this Gift Card

[IMG: Thumbnail image Co-op Live auditorium]

Co-op Live
Get this Gift Card

[IMG: Thumbnail image of o2 Academy man with mike singing and smoke effects]

O2 Academy
Get this Gift Card

[IMG: Thumbnail image of Brighton Centre confetti and gig crowds]

Brighton Centre
Get this Gift Card

[IMG: Thumbnail Rockstar energy drink presents Creamfields 2025 showing fireworks]

Creamfields
Get this Gift Card

[IMG: Thumbnail image of Disney]

Disney's The Lion King
Get this Gift Card

[IMG: Thumbnail image First Direct Arena Logo on a black background]

First Direct Arena
Get this Gift Card

[IMG: Thumbnail image of Frameless pictures Feel More]

Frameless
Get this Gift Card

[IMG: Thumbnail image of Harry Potter and the Cursed Child Palace Theatre logo Feel More]

Harry Potter and the Cursed Child
Get this Gift Card

[IMG: Thumbnail image of Channing Tatum Presents Magic Mike Live Stop Looking Start Booking Man holding a hat]

Magic Mike Live
Get this Gift Card

[IMG: Thumbnail image of Roald Dahl Matilda The Musical RSC Matilda with Hands on Hips]

Matilda The Musical
Get this Gift Card

[IMG: Thumbnail image of Baz Lhurmanns Revoutionally Film comes to life Moulin Rouge! The Musical Truth Beauty Freedom Love RSC Heart and dancers]

Moulin Rouge! The Musical
Get this Gift Card

[IMG: Thumbnail image P&J Live logo]

P&J Live
Get this Gift Card

[IMG: Thumbnail image T.KMaxx Presents Scarborough Open Air Theatre image of the outdoor venue]

Scarborough Open Air Theatre
Get this Gift Card

[IMG: Thumbnail image Scarborough Spa image of the outdoor venue]

Scarborough Spa
Get this Gift Card

[IMG: Thumbnail image SEC & OVO Hydro image of the outdoor venue]

SEC & OVO Hydro
Get this Gift Card

[IMG: Thumbnail image The Book of Mormon man holding a book jumping and a door knob]

The Book of Mormon
Get this Gift Card

[IMG: Thumbnail image The Comedy Store logo on dark background]

The Comedy Store
Get this Gift Card

[IMG: Thumbnail image Tina presented in association with Tina Turner - TINA - The Tina Turner Musical picture of Tina Turner]

TINA - The Tina Turner Musical
Get this Gift Card

[IMG: Thumbnail - Utilita Arena Cardiff showing venue logo on a walls]

Utilita Arena Cardiff
Get this Gift Card

[IMG: Thumbnail image Utilita Arena logo]

Utilita Arena, Sheffield
Get this Gift Card

[IMG: Thumbnail image Whitby Pavillion external view]

Whitby Pavillion
Get this Gift Card

[IMG: Thumbnail image Wicked The untold story of the witches of oz - The Apollo Victoria Theatre - Cogs and two witches on a green background]

Wicked
Get this Gift Card

Show more

[H2] FAQs

If you have a query about an existing Gift Card order you have placed on our website, please email voucherexpress@ticketmastergiftcard.com and include your order reference so we can find your order.

[H3] Buying Ticketmaster Gift Cards

Why should I buy a Ticketmaster Gift Card?

Ticketmaster is the number one destination for live event tickets. From popular theatre, comedy and the best sporting events, to family attractions, top gigs and festivals - Ticketmaster has it all. With new events added daily there is always a fresh and exciting reason to return time and time again.

Ticketmaster Gift Cards are quick and easy to buy. They're despatched quickly and are simple to redeem on our website. Our physical cards come in an attractive wallet with your personalised message, and our e-Gift Cards are a great option if you're looking to send a gift internationally. They can also be delivered immediately by email if you've left it too late for the post.

With a Ticketmaster Gift Card, you're giving the Gift of Live, and memories to last a lifetime.

Where can I buy a Ticketmaster Gift Card?

You can buy Gift Cards online at ticketmastergiftcard.com.

If you'd prefer to buy them in person, our Gift Cards are available from leading high street retailers and supermarkets.

Are Ticketmaster Gift Cards sold in supermarkets/stores?

Our Gift Cards are available from all leading high street retailers and supermarkets, including Asda, Boots, Co-op, Costco, John Lewis, Morrisons, Sainsbury’s, Tesco, TG Jones and Waitrose.

Do I need to activate my Ticketmaster Gift Card?

Gift Cards/e-Gift Cards are activated at the time of purchase. If you have received a Gift Card from one of our corporate partners, your card will have already been activated for your convenience.

Can multiple Ticketmaster Gift Cards be bought in one order?

Yes. Once you have selected the first Gift Card, there is a button at the bottom of the screen (next to the "Go to payment" button), which says "add another Gift Card". You can add as many Gift Cards as you want, up to the maximum order value of £1000.

If you want to order Gift Cards worth more than £1000 and pay by invoice, please contact giftcards@ticketmaster.co.uk so we can help you with your order.

Can I send a personal message with my Ticketmaster Gift Card?

Yes, you will be given the option to write a personal message when purchasing your Gift Card. Your message will be included with your order.

Can I send a Greetings Card with my Ticketmaster Gift Card?

If you order a physical Gift Card from our website, you have the option to add a personal message. This is included with the Gift Card in a Ticketmaster branded card/wallet.

What is a Ticketmaster e-Gift Card?

Ticketmaster e-Gift Cards are great last minute gifts. Instead of waiting for a physical Gift Card to be sent through the post, we'll email the e-Gift Card details directly to the recipient. We can do it straight away, or you can choose a specific date – it's completely up to you.

How long does it take to receive a Ticketmaster e-Gift Card?

The e-Gift Card will be sent within two hours to the specified email address. If it's not received, it's worth checking the spam/junk folder. If it still hasn't been received, please email voucherexpress@ticketmastergiftcard.com, and include your order reference so we can find your order.

Can I pay for my Ticketmaster Gift Card order using a Credit Card?

Yes. When you purchase a Gift Card on our website, you will be given the option to pay for your order using Visa, Mastercard or American Express.

Can I pay for my Ticketmaster Gift Card order using PayPal?

Yes. When you purchase a physical Gift Card on our website, you will be given the option to pay for your order using PayPal.

Can I pay for a new Ticketmaster Gift Card order with a Ticketmaster Gift Card?

It is not possible to use a Ticketmaster Gift Card to purchase a new Ticketmaster Gift Card.

[H4] Query about an existing Gift Card order

Ticketmaster Gift Card enquiries

If you have a query about an existing Gift Card order you have placed on our website, please email voucherexpress@ticketmastergiftcard.com and include your order reference so we can find your order.

Can I amend the email address that I have sent a Ticketmaster e-Gift Card to?

Yes. There's a link for you to amend the email address yourself in the order confirmation email (that you receive when you place an order). Just update the email address and resend the e-Gift Card. If you can't amend the address yourself, or if you need any assistance, please email voucherexpress@ticketmastergiftcard.com, and include your order reference so we can find your order.

If my Ticketmaster e-Gift Card doesn’t arrive what should I do?

The first thing to do is check the spam folder on the email account to which your e-Gift Card was sent. If you still can't see the email, you can resend the e-Gift Card yourself by using the link in the order confirmation email (that you receive when you place an order). If you are still having issues you can try amending the address that the e-Gift Card is being sent to, or you can contact voucherexpress@ticketmastergiftcard.com for assistance. Remember to include your order reference so we can find your order.

Can I cancel/refund my Ticketmaster Gift Card purchase if I change my mind?

Yes. Refunds are available for unused Gift Cards up to 14 days after purchase.

For Gift Cards purchased from Ticketmaster please email voucherexpress@ticketmastergiftcard.com, and include your order reference so we can find your order.

For Gift Cards not purchased from Ticketmaster directly, please in the first instance request the refund directly from the company you purchased them from. If you need assistance from Ticketmaster, please include information about where you purchased the Gift Card, including your receipt/proof of purchase: https://help.ticketmaster.co.uk/hc/en-us/requests/new?ticket_form_id=360000997197

I have emailed voucherexpress@ticketmastergiftcard.com with a query, but I would like to speak to someone on the phone, is this possible?

Yes. You can contact our partner Voucher Express with queries about your order. The team will be able to help you with your enquiry in English. Please make sure you have your order reference to hand if your query is about an existing order. The phone number is 0844 847 1640 (option 1), the lines are open Monday to Friday 9:00-17:00 and Saturday 9:00-12:00 GMT/BST.

[H4] Spending Ticketmaster Gift Cards

Where can I find my Ticketmaster Gift Card number?

The Gift Card number is the long number in the middle on the back of your physical Gift Card. For an e-Gift Card, the Gift Card number will be contained in the PDF that you receive by email once you follow the link to collect your e-Gift Card.

Where can I find my 3-digit security number/PIN?

The security number/PIN is on the back of your physical Gift Card, on the right. For your security it will be covered with a scratch panel which you should only remove when you are ready to redeem your Gift Card.
For an e-Gift Card, the security number/PIN will be contained in the PDF that you receive by email once you follow the link to collect your e-Gift Card.

What events can my Ticketmaster Gift Card be redeemed for?

Ticketmaster Gift Cards can be redeemed for events sold on our own websites, tickets sold on partner websites with their own checkouts may not have the ability to process our Gift Cards.

Where can my Ticketmaster Gift Card be redeemed?

The Ticketmaster Gift Cards can be used as full or part payment in the purchase of tickets, and many of the associated services and merchandise sold online at Ticketmaster.

How do I redeem my Ticketmaster Gift Card on the Ticketmaster website?

Select the tickets for your event and proceed to the checkout page. On the checkout please select Gift Card as the method of payment. Enter the 16-digit Gift Card number, and the 3-digit security number/PIN. If there is still an outstanding balance once you have entered your Gift Card, you can either enter another Gift Card or select another method of payment (credit/debit card), until the total balance is cleared, and the booking is complete.

Can my Ticketmaster Gift Card be redeemed online?

Yes, Ticketmaster Gift Cards can be redeemed online at www.ticketmaster.co.uk

Can I use multiple Ticketmaster Gift Cards in a single order on the Ticketmaster website?

Yes, when you are checking out, you will have the option to redeem up to five Gift Cards in a single transaction.

Can I pay for tickets partly with my Ticketmaster Gift Card, and partly with a debit / credit card?

Yes, you can make part payment with y

[H2] SELL YOUR TICKETS EASILY AND SECURELY

When life happens and your plans change, get other fans into the event by selling your tickets on Ticketmaster. With millions of fans looking for tickets every day, your listing will be tagged with a Verified Resale label, which lets buyers know your tickets are legit.

Sell Tickets

Sell Tickets

[H2] HOW TO SELL
YOUR TICKETS:

[H3] CHANGE OF
PLANS?

When you can no longer make it and the Event Organiser has opted to let fans sell tickets, you can quickly list them from your account. Just select your event, then click or tap the sell button.

[H3] YOU'RE IN
CONTROL

Check exactly how much you'll be paid based on the price you set. And you can change your ticket price or remove your listing at any time.

[H3] SIT BACK AND
GET PAID

When your tickets sell, no need to worry about the rest - we'll handle getting the tickets to the buyer. We’ll also collect a few details for your payment, and you’ll receive your funds soon after through your choice of PayPal or bank transfer.

Sell Tickets

Sell Tickets

[H2] Sell Your Tickets Instantly

Want to sell your tickets right away? If an instant offer is available for your tickets, you'll see it during the listing process. An offer may also become available later, so be sure to check back.
Check for Offers

[H2] SHARE YOUR
LISTING

Know friends or other fans looking for tickets? Share your listing directly over text or email, or post it on social media with a secure link. Buyers will be taken right to your posting to purchase your tickets on Ticketmaster.
Learn More

[H2] FAQs

How do I list and sell my tickets with Ticketmaster?

Sign in to My Account, click My Tickets then select See Details next to your event.
Click the Sell button*.
Select and price the ticket(s) you'd like to sell.
Tell us how you'd like to get paid.
Review your listing and you're all set.

*Some events may not allow their tickets to be resold — this decision is made by the Event Organiser.

Why can’t my ticket be sold/Why is resale unavailable?

Not all events or ticket types are approved for resale by the Event Organiser — they have the discretion to change resale options at any time. If resale is not available, you'll see a message detailing that the Event Organiser has not enabled resale for your event, and therefore selling your tickets on Ticketmaster is not an option. Additionally, fans can only resell Ticketmaster tickets, via Ticketmaster. In order to maintain the authenticity and security of tickets, fans cannot resell tickets that have been previously purchased through resale.

How do I remove a listing?

If you’re removing a listing using the Ticketmaster app, follow these steps

Sign in to My Account
Tap My Events
Tap your event to view your tickets
Tap Cancel Listing
Confirm and complete

If you’re removing a listing on Ticketmaster.co.uk, follow these steps:

Sign in to My Account
Select your ticket
Click Cancel Listing
Confirm and complete

How do I edit a listing?

To edit a listing you must cancel and re-list via the steps above.

How and when do I get paid after selling my tickets?

To check on the status of your listed tickets, just sign in to My Account. We will also automatically notify you via email if your tickets are sold. To get paid for the tickets you sell make sure your account is up to date with a valid payment method.

After completing these steps, you’ll be paid typically within 17 days.

[H2] HOSTING
AN EVENT?

Get in touch with our Client Services team to find out how we can help sell your tickets.
Learn More

[H1] Cities
[H2] Popular Cities in United Kingdom
[H3] Birmingham
Arts & Theatre in BirminghamFamily in BirminghamMusic in BirminghamSports in BirminghamAll Events in Birmingham
[H3] London
Arts & Theatre in LondonFamily in LondonMusic in LondonSports in LondonAll Events in London
[H3] Manchester
Arts & Theatre in ManchesterFamily in ManchesterMusic in ManchesterSports in ManchesterAll Events in Manchester
[H3] Edinburgh
Arts & Theatre in EdinburghFamily in EdinburghMusic in EdinburghSports in EdinburghAll Events in Edinburgh
[H3] Cardiff
Arts & Theatre in CardiffFamily in CardiffMusic in CardiffSports in CardiffAll Events in Cardiff
[H2] All Cities in United Kingdom
BirminghamBrightonBristolCardiffEdinburghGlasgowLeedsLiverpoolLondonManchesterNewcastleNottinghamSheffieldBirminghamBrightonBristolCardiffEdinburghGlasgowLeedsLiverpoolLondonManchesterNewcastleNottinghamSheffield
[H2] All Cities Worldwide
[H3] Australia
AdelaideBrisbaneHobartMelbournePerthSydney
[H3] Austria
Wien
[H3] Belgium
AntwerpBrusselsMonsOostendeSpa-Francorchamps
[H3] Canada
BramptonCalgaryEdmontonGatineauHamiltonKelownaLondonMontrealNiagara FallsOttawaQuebec CityReginaSaskatoonTorontoVancouverWindsorWinnipeg
[H3] Denmark
AalborgAarhusHerningKøbenhavnOdense
[H3] Finland
EspooHelsinkiKuopioLahtiOuluPoriSeinäjokiTampereTurku
[H3] Germany
BerlinBremenDresdenDüsseldorfFrankfurtHamburgHannoverKölnLeipzigMünchenStuttgartTrier
[H3] Ireland
BelfastCorkDublinGalwayKerryLimerick
[H3] Italy
BariBolognaBresciaFirenzeMilanoNapoliPadovaRomaTorino
[H3] Mexico
Ciudad de MéxicoGuadalajaraMonterrey
[H3] Netherlands
AmsterdamDen HaagEindhovenGroningenHaarlemRotterdamUtrecht
[H3] New Zealand
AucklandChristchurchHamiltonRotoruaWellington
[H3] Norway
ArendalBergenBodøDrammenFredrikstadGrimstadHaldenHamarKristiansandLillehammerLillestrømMoldeMossOsloRørosSandefjordSandnesSarpsborgStavangerTromsøTrondheimTønsberg
[H3] Poland
Gdańsk/SopotKatowiceKrakówWarszawaWrocławŁódź
[H3] South Africa
Cape TownJohannesburgPretoria
[H3] Spain
A CoruñaBarcelonaBilbaoGranadaIbizaMadridMallorcaMurciaMálagaPamplonaSevillaValenciaZaragoza
[H3] Sweden
BoråsGöteborgHalmstadHelsingborgKarlstadLinköpingMalmöNorrköpingSkellefteåStockholmUmeåUppsalaVästeråsÖrebro
[H3] Switzerland
BaselBernGenfZürich
[H3] United Arab Emirates
Abu DhabiDubai
[H3] United States
AlbanyAlbuquerqueAnaheimAtlantaAtlantic CityAustinBaltimoreBirminghamBloomingtonBostonBuffaloCharlestonCharlotteChicagoCincinnatiClevelandColumbiaColumbusDallasDenverDetroitDurhamEl PasoFort WorthGrand RapidsGreensboro, NCHonoluluHoustonIndianapolisJacksonvilleKansas CityKnoxvilleLas VegasLexingtonLos AngelesLouisvilleMadisonMemphisMiamiMilwaukeeMinneapolisNashvilleNew OrleansNew York CityNewarkNorfolkOaklandOklahoma CityOmahaOrlandoPhiladelphiaPhoenixPittsburghPortlandRaleighRenoRichmondRochesterSacramentoSalt Lake CitySan AntonioSan DiegoSan FranciscoSan JoseScottsdaleSeattleSpringfieldSt. LouisSyracuseTacomaTampaTempeTucsonVirginia BeachWashington, D.C.
[H3] Australia
AdelaideBrisbaneHobartMelbournePerthSydney
[H3] Austria
Wien
[H3] Belgium
AntwerpBrusselsMonsOostendeSpa-Francorchamps
[H3] Canada
BramptonCalgaryEdmontonGatineauHamiltonKelownaLondonMontrealNiagara FallsOttawaQuebec CityReginaSaskatoonTorontoVancouverWindsorWinnipeg
[H3] Denmark
AalborgAarhusHerningKøbenhavnOdense
[H3] Finland
EspooHelsinkiKuopioLahtiOuluPoriSeinäjokiTampereTurku
[H3] Germany
BerlinBremenDresdenDüsseldorfFrankfurtHamburgHannoverKölnLeipzigMünchenStuttgartTrier
[H3] Ireland
BelfastCorkDublinGalwayKerryLimerick
[H3] Italy
BariBolognaBresciaFirenzeMilanoNapoliPadovaRomaTorino
[H3] Mexico
Ciudad de MéxicoGuadalajaraMonterrey
[H3] Netherlands
AmsterdamDen HaagEindhovenGroningenHaarlemRotterdamUtrecht
[H3] New Zealand
AucklandChristchurchHamiltonRotoruaWellington
[H3] Norway
ArendalBergenBodøDrammenFredrikstadGrimstadHaldenHamarKristiansandLillehammerLillestrømMoldeMossOsloRørosSandefjordSandnesSarpsborgStavangerTromsøTrondheimTønsberg
[H3] Poland
Gdańsk/SopotKatowiceKrakówWarszawaWrocławŁódź
[H3] South Africa
Cape TownJohannesburgPretoria
[H3] Spain
A CoruñaBarcelonaBilbaoGranadaIbizaMadridMallorcaMurciaMálagaPamplonaSevillaValenciaZaragoza
[H3] Sweden
BoråsGöteborgHalmstadHelsingborgKarlstadLinköpingMalmöNorrköpingSkellefteåStockholmUmeåUppsalaVästeråsÖrebro
[H3] Switzerland
BaselBernGenfZürich
[H3] United Arab Emirates
Abu DhabiDubai
[H3] United States
AlbanyAlbuquerqueAnaheimAtlantaAtlantic CityAustinBaltimoreBirminghamBloomingtonBostonBuffaloCharlestonCharlotteChicagoCincinnatiClevelandColumbiaColumbusDallasDenverDetroitDurhamEl PasoFort WorthGrand RapidsGreensboro, NCHonoluluHoustonIndianapolisJacksonvilleKansas CityKnoxvilleLas VegasLexingtonLos AngelesLouisvilleMadisonMemphisMiamiMilwaukeeMinneapolisNashvilleNew OrleansNew York CityNewarkNorfolkOaklandOklahoma CityOmahaOrlandoPhiladelphiaPhoenixPittsburghPortlandRaleighRenoRichmondRochesterSacramentoSalt Lake CitySan AntonioSan DiegoSan FranciscoSan JoseScottsdaleSeattleSpringfieldSt. LouisSyracuseTacomaTampaTempeTucsonVirginia BeachWashington, D.C.

[H1] S.T.A.R

[IMG: star_logo secure, tickets, authorised retailers buying tickets safetly]

[H2] BUYING TICKETS SAFELY

One of the main concerns when buying tickets is that of safety. Am I confident in the company I am purchasing tickets from? This is a justified concern in today's crowded ticketing marketplace. We are here to assure you that when you purchase a ticket from Ticketmaster UK, you are purchasing from a reliable and reputable company.

Ticketmaster UK are founding members of STAR – the Society of Ticket Agents and Retailers, the leading self-regulatory body for the entertainment ticketing industry across the UK. When you purchase a ticket from a STAR member such as us - in person, over the phone or online – you can purchase with confidence as all STAR members adhere to STAR’s Code of Practice, requiring us to treat customers fairly and make all transactions clear and straightforward.

[H2] BUYING YOUR TICKET FROM A STAR MEMBER

Having been a member of STAR since 1998, we are committed to providing you with the peace of mind you deserve when buying tickets from us. Customers buying from a STAR member benefit from:

A means of differentiating reputable agencies and box offices from potentially less scrupulous ticket sellers
The STAR assurance on standards of service and information from members
Clear information about where and how to buy entertainment tickets
An independent dispute resolution service

You can find Ticketmaster UK on STAR's current full membership list
here and verify our full membership
here.
For further information about STAR please visit their official website.
Head to our Online Customer Service page for further Ticketmaster information and FAQs.

[H3] LET'S TALK

Please contact us here.

[H1] TICKETMASTER TERMS OF USE

POLICIES

Ticketmaster Terms of Use
Ticket Exchange Policy
Gift Card Terms and Conditions
Purchase Policy
Instalment Plan Terms and Conditions
Privacy
Anti Slavery Policy
Cookies
Help

Welcome to Ticketmaster. The following are the rules or "Terms" that govern use of the Ticketmaster website ("Site"). By using or visiting the Site, you expressly agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. Ticketmaster Corporation, Ticketmaster UK Ltd. and their respective affiliates and subsidiaries (collectively "Ticketmaster") reserve the right to change these Terms at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. If you violate these Terms of Use, Ticketmaster may terminate your use of the Site, bar you from future use of the Site, cancel your ticket order, and/or take appropriate legal action against you.

[H2] Permitted Use

You agree that you are only authorised to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than to review event and promotional information, for personal use, or to purchase tickets or merchandise for your personal use, unless otherwise specifically authorised by Ticketmaster to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorised by Ticketmaster to do so. The content and software on this Site is the property of Ticketmaster and/or its suppliers and is protected by U.S. and international copyright laws. We post a legal notice and various credits on pages of the Site, which may not be removed. Please do not remove this notice or these credits, or any additional information contained along with the notices and credits.

[H2] Disclaimers

Ticketmaster does not promise that the Site will be error-free, uninterrupted, nor that it will provide specific results from use of the Site or any Content, search or link on it. The Site and its Content are delivered on an "as-is" and "as-available" basis. Ticketmaster cannot ensure that files you download from the Site will be free of viruses or contamination or destructive features. Ticketmaster disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. Ticketmaster will not be liable for any damages of any kind arising from the use of this Site, including without limitation, direct, indirect, incidental, and punitive and consequential damages.

Ticketmaster makes no guarantee of any specific result from use of this Site or use of the Ticketmaster service.

Ticketmaster disclaims any and all liability for the acts, omissions and conduct of any third party users, Ticketmaster users, advertisers and/or sponsors on the Site, in connection with the Ticketmaster service or otherwise related to your use of the Site and/or the Ticketmaster service. Ticketmaster is not responsible for the products, services, actions or failure to act of any venue, performer, promoter or other third party in connection with or referenced on the Site. Without limiting the foregoing, you may report the misconduct of users and/or third party advertisers, service and/or product providers referenced on or included in the Site to Ticketmaster using our online help desk. Ticketmaster may investigate the claim and take appropriate action, in its sole discretion.

[H2] Trademarks

Ticketmaster logos as well as Ticketmaster and design found on this site are registered trademarks of Ticketmaster UK. Ticketmaster's trademarks may be used publicly only with the written permission of Ticketmaster.

[H2] Ownership of Materials

All materials on Ticketmaster's website are copyrighted and are protected under treaty provisions and world-wide copyright laws. Ticketmaster's materials may not be reproduced, copied, edited, published, transmitted or uploaded in any way without Ticketmaster's written permission. Except as expressly stated in the limited licence provision of these terms and conditions, Ticketmaster does not grant any express or implied right to you under any of its trademarks, copyrights or other proprietary information.

[H2] Copyright Policy

We will terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license express consent, valid defence or fair use exemption to do so. In particular, users who submit Content to this Site, whether articles, images, stories, software or other copyrightable material must ensure that the Content they upload does not infringe the copyrights or other rights of third parties (such as privacy or public rights). After proper notification by the copyright holder or its agent to us, and confirmation through court order or admission by the user that they have used this Site as an instrument of unlawful infringement, we will terminate the infringing users' rights to use and/or access this Site. We may, also in our sole discretion, decide to terminate a user's rights to use or access the Site prior to that time if we believe that the alleged infringement has occurred.

[H2] Links and Search Results

The Site may automatically produce search results that reference or link to third party sites throughout the World Wide Web. Ticketmaster has no control over these sites or the content within them. Ticketmaster cannot guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. Ticketmaster does not endorse the content of any third party site, nor do we warrant that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against Ticketmaster for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, please notify us using the online help desk and we will investigate your claim and take any actions we deem appropriate in our sole discretion.

[H2] Prohibited Content

The following is a partial list of the kind of Content which is illegal or prohibited on the Site. It includes Content that:

is patently offensive to the online community, such as Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; could be harmful to minors;
harasses or advocates harassment of another person;
involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";
promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
promotes an illegal or unauthorised copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);
displays pornographic or sexually explicit material of any kind;
provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;
provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
solicits passwords or personal identifying information for commercial or unlawful purposes from other users; and
engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.

[H2] Offline Conduct

Although Ticketmaster cannot monitor the conduct of its Users off the Site, it is also a violation of these rules to use any information obtained from this Site in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit or sell to any User without their prior explicit consent.

[H2] No Commercial Use

No area of this Site may be used by our visitors for any commercial purposes such as to conduct sales of tickets, merchandise or services of any kind (except that TicketExchange can be used to resell tickets where lawful to do so). You must obtain our prior written consent to make commercial offers of any kind, whether by advertising, solicitations, links, or any other form of communication, except you may post tickets for resale through TicketExchange to the extent you are doing so legally. Without limiting the foregoing, you may not use this Site to resell or link to other sites for the purpose of selling tickets of any kind, except that you may resell tickets through TicketExchange, to the extent you are doing so legally. We will investigate and take appropriate legal action against anyone who breaches this provision, including without limitation, removing the offending communication from the Site and barring anyone breaching this provision from use of the Site. We reserve the right to block access to this Site or Ticketmaster's other services, or to cancel a ticket order or ticket with respect to any person who is known or reasonably believed to be: a) acting unlawfully, or breaching these Terms, or infringing Ticketmaster's rights, or utilising automated means to process or place ticket orders, or whose ticket order exceeds the stated limit; or b) associated with any person who is known or reasonably believed to be acting unlawfully, or breaching these Terms, or infringing Ticketmaster's rights, or utilising automated means to process or place ticket orders, or whose ticket order exceeds the stated limit. Exceeding any limitations or breaching any terms on the Site will be deemed to be a breach of these Terms.

[H2] Access and Interference

You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained thereon or for any other unauthorised purpose without our prior express written permission. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Ticketmaster website. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own personal, non-commercial use) from our website without the prior express written permission of Ticketmaster.

[H2] Unauthorized Use of the Site

Illegal and/or unauthorised uses of the Site, including, but not limited to, unauthorised ticket sales, unauthorised framing of or linking to the Site, or unauthorised use of any robot, spider or other automated device on the site, will be investigated and appropriate legal action will be taken, including without limitation civil, criminal and injunctive redress.

[H2] Violation of the Terms

You understand and agree that in Ticketmaster's sole discretion, and without prior notice, Ticketmaster may terminate your access to the Site, cancel your ticket order or exercise any other remedy available and remove any unauthorised User Content, if Ticketmaster believes that the User Content you provided has violated or is inconsistent with these Terms of Use violated the rights of Ticketmaster, another User or the law. You agree that monetary damages may not provide a sufficient remedy to Ticketmaster for violations of these terms and conditions and you consent to injunctive or other equitable relief for such violations. Ticketmaster may release user information about you if required by law or subpoena, or if the information is necessary or appropriate to release to address an unlawful or harmful activity. Ticketmaster is not required to provide any refund to you if you are terminated as a User because you have violated these Terms of Use.

[H2] Limitation on Liability

Except in jurisdictions where such provisions are restricted, in no event will Ticketmaster be liable to you for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits, even if Ticketmaster has been advised of the possibility of such damages.

[H2] Disputes

This site is controlled and operated by Ticketmaster from its offices in the United Kingdom. If there is any dispute about or involving the Site, by using the Site, you agree that the dispute will be governed and construed by English law. In the event of a dispute arising out of or relating to these terms and conditions, or your use of or access to this site, litigation must be brought in court in London, England without regard to its conflict of law provisions.

[H2] Indemnity

You agree to indemnify and hold Ticketmaster, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site.

[H2] Instalment Plan Terms and Conditions

These Instalment Plan Terms and Conditions ("Agreement"), along with our Purchase Policy, apply to all ticket purchases and purchases of associated products and services (such as parking passes or camping passes purchased with tickets) using an Instalment Plan (as defined in Section 2, below) on our websites and applications and to your use of our tickets, products, and services (our "Marketplace", defined below).

In these terms:

"Ticket(s)" means primary event tickets (i.e. tickets allocated to us directly by Event Partners (as defined below) for sale by us), together with any associated products and services which you agree to purchase with the tickets.

We sell Tickets on behalf of event organisers, promoters, venues, producers, artists/performers, agents, teams, record labels and other persons involved in the organisation of events ("Event Partner(s)"). Please note that we are not responsible for organising or delivering the events themselves.

"Marketplace" refers to our websites and mobile applications—including (without limitation) ticketmaster.co.uk—a