Information Density: Suncorp Australia – Signal Evidence & AI Readability

[H1] Suncorp Insurance.

[H4] With you through every side of Australia

Get a quote

[H2] Explore our Insurance Products

[H3] Home Insurance

Home & Contents
Contents Only
Home Building Only

[H3] Car Insurance

Comprehensive Car Insurance
Third Party Property Damage
Queensland CTP

[H3] Other Insurance

Health Insurance
Life Insurance
Caravan Insurance

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Log in to My Suncorp

[H4] You could WIN 1 of 500 $250 fuel gift cards with Suncorp Insurance!

Simply get a Motor or Home insurance quote* AND fill out the competition entry form for a chance to win fuel on us.
*Eligible quotes include Car, Home, Contents, Landlord, Motorcycle. Read full T&Cs here.

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[H2] Offers, news & insights

Award-winning Insurance
Trusted insurance – with the awards to prove it
Canstar has given Suncorp Contents Insurance their stamp of approval for outstanding value in 2023, while Suncorp Car Insurance has been recognised for outstanding claims service, 9 years in a row.
Find out more

Making things easy
Insurance at your fingertips with the Suncorp Insurance App
If you have an eligible policy#, the Suncorp Insurance App is full of self-service options. You can get your home and car insurance sorted anytime, anywhere, conveniently on your smartphone.
Find out more

EARN REWARDS
My Home rewards are here!
Do some tasks to help reduce the risk of damage to your home, like cleaning your gutters, and you could get a nice little reward. If you have an eligible policy*, download the Suncorp Insurance App, link your policy in the insurance screen. Tap the Resilience Hub, located at the bottom of your screen. Select your Suncorp Insurance Home policy. If you don’t already have the app, you can download it today! If you do and you can’t see My Home tasks and rewards within the Resilience Hub, you may need to update the app.
Download the App
* An active Suncorp Insurance Home or Home & Contents combined policy. Excludes Strata, Contents only and Landlord policies.

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[H3] We’ve made it easier to protect your online account.

You can now protect your information with multi-factor authentication (MFA).
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Things you should know

View the Suncorp Insurance App terms & conditions
# The Suncorp Insurance App is not available, or fully available, for all policy types or claim types.
Apple, the Apple logo, Apple Pay and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc.
Google Pay, the Google Pay logo, Google Play and the Google Play logo are trademarks of Google LLC. Android is a trademark of Google LLC.
Internet connection is required when using the Suncorp Insurance App. Normal data charges from your internet service provider will apply.

Home & Contents Insurance

Building Only Insurance

Contents Only Insurance

Landlord Insurance

Comprehensive Car Insurance

Third Party Car Insurance

Motorcycle Insurance

CTP Insurance

Caravan Insurance

Travel Insurance

Health Insurance

Life Insurance

Income Protection

Funeral Insurance

When your home is substantially damaged by an insured event (meaning the cost for us to repair is at least $50,000 or 10% of your home sum insured, whichever is more). Please Refer to PDS for Full Details.

Cyclone and storm
Swap existing materials for more resilient materials (eg tiles instead of carpet)
Install cyclone washers and roof sarking
Install cyclone shutters / metal roller blinds / garage door bracing

Flood
Swap existing materials for more resilient materials (eg tiles instead of carpet)
Raise external services around the home (eg air conditioning units, hot water systems, pool pump)

Bushfire
Install metal gutters and metal gutter guards with apertures less than 1.8mm
Install draught stoppers for windows and doors
Install roof sprinklers

Working claims
Replace and install all flexi hoses in the home
Install solid core doors or upgrade deadlocks

The above are examples only. Resiliency building enhancements will be discussed with eligible customers who meet the claim requirements and will depend on the level of cover they hold.

[H1] Policy Documents

[H2] Your Documents

Need your Certificate of Insurance? How about other docs, like your Tax Invoice related to your policy? It's easy! Just log in to My Suncorp or download without logging in, in 2 easy steps!
Log in to My Suncorp Get my documents

[H2] General Policy Documents

Car & Vehicle

Home & Contents

Life & Income

Health

Travel

Business

[H2] Car & Vehicle Documents
Existing policy holder? Login to My Suncorp to access your policy documents.

Car Insurance

Current documents

Car Insurance Product Disclosure Statement (PDS)
Effective for policies commenced on or after 25 March 2021 or renewing on or after 25 March 2021.

Car Insurance Supplementary Product Disclosure Statement (SPDS)
This is to be read in conjunction with your current PDS and SPDS and is effective for policies commenced or renewing on or after 10 September 2022.

Car Insurance Supplementary Product Disclosure Statement (SPDS)
Effective for policies purchased on or after 5 August 2021 or renewing on or after 8 September 2021.

Car Insurance Target Market Determination (TMD)
Original Date: 04/08/2021, Updated: 27/06/2025.

Summary of changes

Car Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date or a renewal date on or after 30 June 2025.

Roadside Assist Terms & Conditions
Effective for policies with this optional cover and with a commencement or renewal date on or after 9 November 2023.

Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for policies commenced or renewing on or after 2 October 2024. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for policies commenced or renewing on or after 5 April 2024. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for policies commenced or renewing on or after 31 December 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for policies commenced or renewing on or after 31 January 2023. This is to be read in conjunction with your current PDS and SPDS.

Past documents

Car Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date or renewal date on or after 17 April 2024.

Car Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date or renewal date between 8 February 2023 and 16 April 2024.

Car Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement or a renewal effective date on or after 30 July 2021.

Car Insurance Additional Information Guide
Effective for policies between 25 March 2021 and 29 July 2021.

Car Insurance Additional Information Guide
Effective for policies between 19 June 2018 and 24 March 2021.

Car Insurance Product Disclosure Statement (PDS)
Effective for policies between 19 June 2018 and 24 March 2021.

Car Insurance Supplementary Product Disclosure Statement (SPDS)
Effective for policies between 6 June 2019 and 24 March 2021. This is to be read in conjunction with the relevant PDS and SPDS.

Roadside Assist Terms & Conditions
Effective for policies with this optional cover which commenced on or after 3 December 2019 up until 8 November 2023 or renewed on or after 28 December 2019 up until 8 November 2023.

Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for all policies with a renewal date on or after the 19 June 2018 until the next renewal date of the policy. This is to be read in conjunction with the relevant PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for policies between 12 April 2019 and 24 March 2021. This is to be read in conjunction with the relevant PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for policies with Suncorp Roadside Assist with a commencement date on or after 3 December 2019 up until 8 November 2023.

Car Insurance Target Market Determination (TMD)
31496 05/04/24A.

Car Insurance Target Market Determination (TMD)
31496 07/12/23A.

Comprehensive Car Insurance Target Market Determination (TMD)
31496 07/09/23A

Fire, Theft & Third Party Property Damage Car Insurance Target Market Determination (TMD)
31504 07/09/23A.

Third Party Property Damage Car Insurance Target Market Determination (TMD)
31491 07/09/23A.

Comprehensive Car Insurance Target Market Determination (TMD)
31496 04/08/21A.

Fire, Theft & Third Party Property Damage Car Insurance Target Market Determination (TMD)
31504 04/08/21A.

Third Party Property Damage Car Insurance Target Market Determination (TMD)
31491 04/08/21A.

Motorcycle Insurance

Current documents

Motorcycle Insurance Product Disclosure Statement (PDS)
Effective for policies commenced on or after 25 March 2021 or renewing on or after 25 March 2021.

Motorcycle Insurance Supplementary Product Disclosure Statement (SPDS)
Effective for policies commenced or renewing on or after 10 September 2022.

Motorcycle Insurance Target Market Determination (TMD)
Original Date: 04/08/2021, Updated: 27/06/2025.

Summary of changes

Motorcycle Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date or a renewal date on or after 30 June 2025.

Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for policies commenced or renewing on or after 5 April 2024. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for policies commenced or renewing on or after 31 December 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for policies commenced or renewing on or after 31 January 2023. This is to be read in conjunction with your current PDS and SPDS.

Past documents

Motorcycle Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date or renewal date on or after 17 April 2024.

Motorcycle Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date from 30 May 2022 to 16 April 2024 or a renewal date from 11 July 2022 to 16 April 2024.

Motorcycle Insurance Additional Information Guide
Read this Guide if your policy has a commencement date on or after 25 March 2021 and before 30 May 2022 or renewal date effective on or after 25 March 2021 and before 11 July 2022.

Guide to Premiums, Excesses, Discounts and Claims Payments
Effective for policies purchased after between 4 November 2019 and 24 March 2021, or renewing between 16 December 2019 and 24 March 2021.

Motorcycle Insurance Product Disclosure Statement (PDS)
Effective for policies purchased between 26 November 2012 and 24 March 2021 or renewing between 4 January 2013 and 24 March 2021.

Motorcycle Insurance Supplementary Product Disclosure Statement (SPDS)
Effective for policies purchased between 27 May 2014 and 24 March 2021 or renewing between 24 June 2014 and 24 March 2021.

Motorcycle Insurance Supplementary Product Disclosure Statement (SPDS)
Supplementary Product Disclosure Statement effective from 2 May 2013 to 24 March 2021.

Motorcycle Insurance Supplementary Product Disclosure Statement (SPDS)
Effective for new business or policy renewals between 6 June 2019 and 24 March 2021. This is to be read in conjunction with the relevant PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for new business or policy renewals between 5 June 2019 and 24 March 2021. This is to be read in conjunction with the relevant PDS and SPDS.

Update Pursuant to ASIC Class Order 03/237
Effective for all policies when you buy, extend, vary or reinstate your policy between 16 November 2015 and 24 March 2021 or if you renew between 28 December 2015 and 24 March 2021. This is to be read in conjunction with the relevant PDS and SPDS.

Motorcycle Insurance Target Market Determination (TMD)
31497 07/12/23A.

Comprehensive Motorcycle Insurance Target Market Determination (TMD)
31497 07/09/23A.

Fire, Theft & Third Party Property Damage Motorcycle Insurance Target Market Determination (TMD)
31489 07/09/23A.

Third Party Property Damage Motorcycle Insurance Target Market Determination (TMD)
31492 07/09/23A.

Comprehensive Motorcycle Insurance Target Market Determination (TMD)
31497 04/08/21A.

Fire, Theft & Third Party Property Damage Motorcycle Insurance Target Market Determination (TMD)
31489 04/08/21A.

Third Party Property Damage Motorcycle Insurance Target Market Determination (TMD)
31492 04/08/21A.

Boat Insurance

Current documents

Boat Insurance Product Disclosure Statement (PDS)
Effective for policies commenced on or after 25 March 2021 or renewing on or after 25 March 2021.

Boat Insurance Supplementary Product Disclosure Statement (SPDS)
Effective for policies commenced or renewing on or after 10 September 2022.

Boat Insurance Target Market Determination (TMD)
Original Date: 04/08/2021, Updated: 27/06/2025.

Summary of changes

Boat Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date or a renewal date on or after 30 June 2025.

Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for policies commenced or renewing on or after 5 April 2024. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for policies commenced or renewing on or after 31 December 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for policies commenced or renewing on or after 31 January 2023. This is to be read in conjunction with your current PDS and SPDS.

Past documents

Boat Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date or a renewal date on or after 17 April 2024.

Boat Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date or renewal date between 25 March 2021 to 16 April 2024.

Guide to Premiums, Excesses, Discounts and Claims Payments
Read this Guide if your policy has a commencement or renewal effective date between 5 August 2019 and 24 March 2021.

Boat Insurance Product Disclosure Statement (PDS)
Effective for policies purchased between 26 November 2012 and 24 March 2021 or renewing between 4 January 2013 and 24 March 2021.

Boat Insurance Supplementary Product Disclosure Statement (SPDS)
Effective for policies purchased between 27 May 2014 and 24 March 2021 or renewing between 24 June 2014 and 24 March 2021.

Boat Insurance Supplementary Product Disclosure Statement (SPDS)
Supplementary Product Disclosure Statement effective from 2 May 2013 to 24 March 2021.

Boat Insurance Supplementary Product Disclosure Statement (SPDS)
Effective for new business or policy renewals between 6 June 2019 and 24 March 2021. This is to be read in conjunction with the relevant PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for new business or policy renewals between 5 June 2019 and 24 March 2021. This is to be read in conjunction with the relevant PDS and SPDS.

Update Pursuant to ASIC Class Order 03/237
Effective for all policies when you buy, extend, vary or reinstate your policy between 16 November 2015 and 24 March 2021 or if you renew between 28 December 2015 and 24 March 2021. T

[H1] Claims

Need to make a claim or track an existing claim? We are here to help you. Please select your policy type from the dropdown below.

[H1] Easily manage your Suncorp Insurance policy online when it suits you

Login to MySuncorp

Register for MySuncorp

[H2] Things you can do online for your.....

Car Insurance
For Comprehensive and Third Party car insurance policies.

View / update policy

Renew my policy

Make or track a claim

Pay an excess

Manage monthly payments

Find my policy

Get my documents

Cancel my policy

Home Insurance
For Home & Contents, Contents, Building and Landlord insurance policies.

View / update policy

Renew my policy

Make or track a claim

Pay an excess

Manage monthly payments

Find my policy

Get my documents

Cancel my policy

Health Insurance
For Hospital, Extras and Combined cover.

Make a claim & review claims history

Get your documents

Check your remaining benefits

Update payment history

Update your policy

Update your personal details

Change your government rebate tiers

Order a new card

[H2] Looking for another policy type?

Queensland CTP

Call to manage your policy on 13 11 60
8am – 6pm AEDT, Mon-Fri
Have your policy details handy when you call.
Get a CTP certificate

Motorcycle Insurance

Call to manage your policy on 13 11 55
8am - 7pm AEST, 7 days
Have your policy details handy when you call.
Get your policy documents
Make / manage payment

Boat Insurance

Call to manage your policy on 13 11 55
8am - 7pm AEST, 7 days
Have your policy details handy when you call.
Get your policy documents
Make / manage payment

Motorhome, Caravan & Trailer Insurance

Call us to manage your policy 13 11 55
8am - 7pm AEST, 7 days
Have your policy details handy when you call.
Get your policy documents
Make / manage payment

Strata Insurance

Call to manage your policy on 13 11 55
8am – 6pm AEDT, Mon-Fri
Have your policy details handy when you call.
Get your policy documents

Barristers Professional Indemnity

Call to manage your policy on 1300 308 950
9am – 5pm AEST, Mon-Fri
Have your policy details handy when you call.

Life, Income & Funeral Insurance

Call to manage your policy on 13 11 55
8am - 6pm AEST, Mon to Fri
Have your policy details handy when you call.
Get your policy documents
Make a payment

Need Support?

Financial hardship support
Help with payments when times are tough.

Emergency weather help
Support if you've been impacted by severe weather.

Roadside Assist
Help with roadside assistance for those who have it added to their policy.

Resilience Hub
Tips & tools to help you prepare and recover in wild weather.

Things you should know

Things you can update online for your Comprehensive Car, Third Party Car, and Fire & Theft, Home & Contents, Building, Contents, Landlord Insurance policies:
View/amend policy & contact details, email your certificate of currency and other policy documents, update or remove your financier, add or remove drivers, swap your car or update registration, update postal or parking address, amend your amount covered, delay or change an upcoming debit, update payment method, or pay missed instalments, and cancel your policy.
Claim Online is only for holders of eligible Suncorp insurance policies. Claim Online is not available for Third Party Property Damage (Car or Motorcycle), Strata Insurance, Business, Life, Income Protection, Bill Protect or Compulsory Third Party (CTP) policy types.