Information Density: Symphony – Signal Evidence & AI Readability

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Trusted by teams at

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[H2] Secure. Connected. Intelligent.

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Secure external workplace messaging markets can rely on

Borderless enterprise messagingIntegration with chat appsStability and resilience

Symphony Messaging

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Fast and flexible voice communication for
finance professionals

Cloud9 trader voiceWireless connectivityImplementation and support

Symphony Voice

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Trusted network of financial market professionals

Find and contact counterpartiesRich industry-specific profilesSecure and customer verified

Symphony Directory

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A secure platform for AI agents and market intelligence

Capital markets insightsSecurely leverage AIStrategic decision making

Symphony Analytics

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[H3] Schedule your platform tour

Book demo

[H2] The industry standard for secure communication

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Users across platforms

10/10

Investment banks
largest global by revenue

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Institutions served by Symphony

8/10

Asset managers
largest global by AUM

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[H3] “We constantly identify areas where Symphony can drive efficiency, improve customer experience, or potentially reduce costs.”
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Mira Arnaout-NassarWells FargoWatch Video

[IMG: Bank of America]
[H3] “Federation on mobile has been a game-changer. Email traffic dropped 20%.”
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Mauricio Sada-PazBank of AmericaWatch Video

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[H3] “Cloud9 has really helped our traders become agile. They're able to use it in the office, on the road, at home, and it is the same exact application everywhere.”
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Steve SurdykowskiCapital OneWatch Video

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[H3] “In a word, exceptional. Our clients absolutely love this service.”

[IMG: Charlie O’Loan]
Charlie O’LoanHSBCWatch Video

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[H3] “Symphony is utilized as the most effective means of directly communicating with the broker.”
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Scott WeeksBroadridgeWatch Video

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[H3] “Embedded Mode, combined with NatWest’s Agile Markets, is creating a customer experience that is truly immersive.”
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Theodore SirotaNatWest MarketsWatch Video

[H2] Introduction to Symphony’s platforms

Take a quick tour of our intuitive messaging, voice, directory and analytics platforms. Fully unified collaboration software, designed for financial services professionals like you.

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Cloud9: Award winning trader voice

Cloud9 is the leading cloud-native trader voice system that connects a global community of traders, brokers and front office financial professionals.With seamless deployment and data-powered insights, Cloud9 is the turret phone of the modern day.

Cloud9

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[H2] What sets Symphony Messaging apart

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[H4] Engage clients on WhatsApp & SMS
Omnichannel messaging on clients’ preferred channels including WhatsApp, SMS, WeChat, LINE & mobile voice.Federation

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[H4] Modern enterprise messaging
Symphony Messaging is the leading secure and compliance enabling messaging platform built for global finance.Symphony Messaging

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[H4] Embed in your workflow platforms
Put the power of Symphony Messaging into your workplace applications and portals, to drive workflow efficiency.Embedded Mode

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[H4] Connect entire organizations
Combine Symphony Messaging and Microsoft Teams, and connect to WhatsApp directly from Microsoft Teams.Microsoft Teams

[H2] Integrations and automations

Symphony Messaging leverages open APIs to offer communication, productivity and market specific integrations. There are over 100 apps and 1,500 bots to bring your teams and tools together.

Integrations

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[H2] Case studies from our community

Real-world examples of how industry leading firms use Symphony.

Case Studies

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Federation

[H5] How HSBC transformed client engagement with WhatsApp

Watch Video

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Integrations

[H5] RBC & MDXT integration for accessing price data

Watch Video

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Embedded Mode

[H5] Broadridge embed Symphony Messaging in NYFIX Matching platform

Watch Video

[H2] Uncompromising data security & trust

Security, trust, and integrity are paramount to Symphony. We understand the intricate demands of regulated markets and are dedicated to delivering uncompromising security and robust data protection, to fulfil your regulatory compliance.

Security & Compliance

[H2] Our story

Take a look behind the scenes. Founded in 2014 by a consortium of Wall Street firms, Symphony is an AI-powered communication and technology company intently focused on the future. Our diverse community of employees, customers, and partners stretches worldwide.

About Symphony

11 Offices include New York, London, Singapore, Paris and Tokyo

Engineering hubs in Sophia Antipolis, Belfast and Stockholm

Diverse 30+ member leadership team

Highly talented, innovative workforce

[IMG: Another great Innovate is in the books, all made possible by an incredible team!
Well done to everyone who had a part in making it happen ?]
[IMG: Smiling big and wide because Symphony Innovate NY is in less than two weeks! ?
#tbt to last year]
[IMG: A lunchtime pilates session helps give the mind a rest and the body a wake-up ?]
[IMG: Another great Innovate is in the books, all made possible by an incredible team!
Well done to everyone who had a part in making it happen ?]
[IMG: Another great Innovate is in the books, all made possible by an incredible team!
Well done to everyone who had a part in making it happen ?]

Another great Innovate is in the books, all made possible by an incredible team!
Well done to everyone who had a part in making it happen ?2 weeks ago
View on Instagram
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[IMG: Smiling big and wide because Symphony Innovate NY is in less than two weeks! ?
#tbt to last year]

Smiling big and wide because Symphony Innovate NY is in less than two weeks! ?
#tbt to last year's Innovate afterparty in London.4 weeks ago
View on Instagram
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[IMG: A lunchtime pilates session helps give the mind a rest and the body a wake-up ?]

A lunchtime pilates session helps give the mind a rest and the body a wake-up ?2 months ago
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[IMG: Another great Innovate is in the books, all made possible by an incredible team!
Well done to everyone who had a part in making it happen ?]
[IMG: Smiling big and wide because Symphony Innovate NY is in less than two weeks! ?
#tbt to last year]
[IMG: A lunchtime pilates session helps give the mind a rest and the body a wake-up ?]
[IMG: Another great Innovate is in the books, all made possible by an incredible team!
Well done to everyone who had a part in making it happen ?]
[IMG: Another great Innovate is in the books, all made possible by an incredible team!
Well done to everyone who had a part in making it happen ?]

Another great Innovate is in the books, all made possible by an incredible team!
Well done to everyone who had a part in making it happen ?2 weeks ago
View on Instagram
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1/3
[IMG: Smiling big and wide because Symphony Innovate NY is in less than two weeks! ?
#tbt to last year]

Smiling big and wide because Symphony Innovate NY is in less than two weeks! ?
#tbt to last year's Innovate afterparty in London.4 weeks ago
View on Instagram
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2/3
[IMG: A lunchtime pilates session helps give the mind a rest and the body a wake-up ?]

A lunchtime pilates session helps give the mind a rest and the body a wake-up ?2 months ago
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[H2] We operate worldwide

[H3] Local experts in North America, Europe, LATAM, Middle East & APAC

Talk to local sales

[H2] What's new at Symphony

Community

Symphony Innovate 2026 Recap | Video Highlights

All Blogs

Community

Building Trust in Wealth Management Communications

Case Studies

Press Release

Symphony introduces its AI Agent Studio at Innovate 2026

News & Press

[H2] Meet Symphony at upcoming industry events

All Industry Events

4

Jun

Innovators Gathering Client Networking, London

June 4, 2026

London

25

Jun

Open Source in Finance Forum London, 2026

June 25, 2026

London

[H2] Celebrating our recent awards

All Awards

Communication

[H5] WealthBriefing EU Awards

Client Communications

Technology

[H5] WealthTech 100

Verified Technology Provider

Financial

[H5] Best AI Solution for Trader Workflow

AI Capital Markets

Take the next step

Book demo

[H5] Join financial industry leaders

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[IMG: Citi Logo Small]
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[IMG: JP Morgan Logo Small]
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[H3] 10 out of 10 top global investment banks use Symphony

[H2] Inquiries

[H4] Media Relations

To see the latest press releases, news and events featuring Symphony, visit our News, Press & Events page. Media inquiries please reach out to:

[email protected]

[H4] Developer Relations

For training modules and documentation about Symphony's APIs, visit the Symphony Developer Center. To reach our developer relations team contact:

[email protected]

[H4] Partner Relations

Symphony actively partners with innovative fintechs and global technology leaders to tackle true pain points in markets workflows. To learn more, visit the Partners page or contact the team:

[email protected]

[H4] Recruiting

See open opportunities to join the Symphony team in our global offices on our Careers page or reach out to our dedicated team:

[email protected]

[H2] Our offices

New York

1245 Broadway, 3rd FloorNew York, NY 10001Get Directions

London

135 Bishopsgate, 12th floorLondon, EC2M 3TPGet Directions

Singapore

50 Raffles Place, L30Singapore Land TowerSingapore 048623Get Directions

Abu Dhabi

Cloud Spaces ADGMIsland – Level 15, Al Sarab TowerADGM – جزيرة المارية – أبو ظبيGet Directions

Belfast

Clockwise BelfastRiver House40-60 High StreetBelfast BT1 2BEGet Directions

Hong Kong

2F, 8 Queen’s Road East
Wanchai, Hong KongGet Directions

Paris

29-31 rue de Courcelles
75008 ParisGet Directions

Pennington

12 W Delaware AvenuePennington, NJ 08534Get Directions

Sophia Antipolis

Le Fairway – Bâtiment A980 Avenue Roumanille06410 BiotGet Directions

Stockholm

Vasagatan 28111 20 StockholmGet Directions

Tokyo

3F, Otemachi Financial City
Grand Cube
1-9-2 OtemachiChiyoda-ku, Tokyo, 100-0004Get Directions

[H2] Get support​

[H4] Find help and how-to’s for using Symphony

Help Center

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[H1] Our flagship community conference

Showcasing the latest automation, workflows, and Symphony use cases to educate and inspire

Watch Videos

[H3] Speakers from

May 6, 2026

[H3] Innovate New York 2026

Symphony Innovate 2026 saw hundreds of key financial and technology experts from around the world discuss industry transformations and explore cutting-edge Symphony innovations.

2026 AGENDA

[H3] Innovate 2026 at a glance

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Speakers

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Live demos

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Attendees

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Innovate conference

[H3] Innovate Highlights

More Videos

[H5] Recap Highlights: Symphony Innovate 2026

New York 2026

[H5] BlackRock Spotlight: Enhanced Directory in BlackRock Aladdin

New York 2026

[H5] Full Session: The Interfirm Agent Era with Symphony AI Studio

New York 2026

[H5] CME Group Spotlight: Embedded Messaging in CME Direct

New York 2026

[H5] Keynote: Secure. Connected. Intelligent with Ben Chrnelich, CEO

New York 2026

[H5] Full Demo: AI Studio and Symphony AI Insights

New York 2026

[H5] intellimation.ai Demo: AI Agent for Margin Operations Workflows

New York 2026

[H5] Full Session: The Future of Trader Voice: Assurance, Insights, Mobility

New York 2026

[H5] Trumid Demo: Simplifying Data Delivery in Symphony Messaging

New York 2026

[H5] Demo: Symphony Messaging and WhatsApp via Microsoft Teams

New York 2026

[H3] Past Conferences

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[H4] New York 2026

May 6, 2026

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[H4] London 2025

May 21, 2025

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[H4] New York 2024

April 18, 2024

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[H4] London 2023

May 23, 2023

[H3] Innovate FAQs

What is Innovate?
Innovate is Symphony’s flagship community conference, designed exclusively for executives, technologists and decision-makers across global finance and beyond.The annual event is where market leaders share strategic insights, showcase live demonstrations of the latest innovations and integrations and present real-world case studies detailing how secure, compliant technology is transforming communication and workflow.

When and where was Innovate 2026?
Innovate 2026 happened on the afternoon of Wednesday, May 6, 2026 in New York. Full session recordings and demo highlight videos can be watched here.

How can I attend Innovate and what is the price?
You can attend Innovate in two ways: in person or streamed online via livestream. Both options are free of charge.Livestream Virtual Event: Innovate events are recorded, and highlight videos can be watched here.In-Person Event: Tickets are invite-only and capacity is strictly limited. Please contact your Symphony account manager for an invite to the next in-person event.

What was the Innovate 2026 agenda and speaker lineup?
The Innovate 2026 event agenda can be seen here. The speaker lineup included guests from BlackRock, CME Group, intellimation.ai and Trumid.To watch video content from previous years, explore our past conference pages; 2025, 2024 and 2023.

Can I apply to speak at Innovate?
We welcome a variety of speakers, firms and topics on stage at Innovate.If you would like to discuss speaking opportunities, please contact your Symphony account manager directly.

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[H6] FEDERATION

[H3] How HSBC transformed client engagement with WhatsApp

HSBC demonstrates how their GPB Chat integrates with Symphony Messaging and familiar apps like WhatsApp – enabling HSBC clients to communicate, receive market information, and discuss authenticated trades.

Watch Demo Video

[H6] SYMPHONY MESSAGING

[H3] Powerful integration of Symphony within BlackRock Aladdin

BlackRock explain how Symphony Messaging, Enhanced Directory and bots work together to deepen connectivity and efficiency in BlackRock’s Aladdin® platform.

WATCH DEMO VIDEO

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[IMG: Case Study: Symphony Google Cloud]

[H6] CONFIDENTIAL CLOUD

[H3] Elevating security and confidentiality with Google Cloud

Symphony’s Confidential Cloud, built with a deep technical partnership with Google Cloud, sets a new standard for cloud security in financial services. It gives customers ultimate control over their data, and enables secure innovations like AI and more.

GOOGLE CLOUD CASE STUDY

[H6] EMBEDDED MODE

[H3] Broadridge embeds Symphony Messaging in NYFIX Matching platform

Embedded Mode inside Broadridge’s NYFIX Matching platform has simplified allocation matching and swift settlement construction for T+1 – streamlining the entire exception management process.

Watch Demo Video

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[H6] APPS & BOTS

[H3] Wells Fargo developer task automation bot

Wells Fargo built a developer task automation bot for their equities derivatives platform. This DevTsk automation empowers development teams to meet business objectives quickly, effectively and at reduced delivery costs.

Watch Demo Video

[H6] FEDERATION

[H3] Ark Capital Management’s solution to off-channel communication

Ark Capital Management use Symphony’s Federation product to securely communicate with clients on their preferred mobile channels – strengthening relationships while meeting recordkeeping and data compliance needs.

ARK Case Study

[H6] INTEGRATIONS

[H3] Royal Bank of Canada & MDXT integration for accessing price data

RBC Capital Markets & MDX Technology showcase the power of Symphony Messaging Integrations. Their custom workflow accesses high volumes of real-time price data, and shares this with their clients and desks instantly, inside the chat applications they use.

Watch Demo Video

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[H6] WHITE PAPER

[H3] Building trust in wealth management communications

As the Great Wealth Transfer accelerates and digital-native clients redefine expectations, firms face growing pressure to modernize how they engage, advise and communicate without compromising trust, security or regulatory discipline.

Wealth Management White Paper

[H6] Insurance

[H3] Insurance firms harnessing AI for communication

Explore why global insurers are reimagining their technology stack with AI and why communication is creating a new competitive advantage.

Download EBook

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[H6] SYMPHONY MESSAGING

[H3] Improving collaboration at European Securities Network

ESN adopted Symphony Messaging as a solution that allows members to communicate securely, share access to current information, and automatically feed information into their partner’s respective CRM systems.

ESN Case Study

[H6] Embedded Mode

[H3] NatWest Markets embed Symphony Messaging within their platform

Embedded Mode enables NatWest Markets to use Symphony Messaging inside their Agile Markets Platform. This facilitates real-time, context driven communication for 6,000 of NatWests’ core customers and internal teams.

Watch Demo Video

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[H3] Subscribe for our insights and updates

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