Identity & Authority: Crumbl Cookies – Signal Evidence & AI Readability

Crumbl Cookies

(https://crumblcookies.com) πŸ“Έ Data Snapshot: May 26, 2026
Identity & Authority β€” The Lens

Inspect the JSON-LD. Is there an Organization or Person schema, and does it carry sameAs links to real external profiles (LinkedIn, socials)? Missing schema or no identity declaration signals an anonymous entity.

Identity & Authority Expert verifiability & Schema depth.
12 Impact Weight: 15 / 100
80% Reputation

Identity is strongly established through schema_json which identifies founders Jason McGowan and Sawyer Hemsley and includes sameAs links to social footprints. The primary authority gap is technical; the ‘CRUMBL TODAY’ section lists ‘Employees worldwide 0’ and ‘Locations worldwide 0’, which suggests a failure in dynamic data reporting that undermines the ‘fastest-growing’ narrative. Despite this, the Organization schema is robust and provides clear founding dates and locations.

The claim of being ‘America’s #1 Cookie Company’ in the meta title is a bold performance assertion that lacks a direct citation or specific market share metric on the page. Similarly, the claim of being the ‘fastest-growing’ dessert company is a specific growth claim without a linked source or date range for the measurement. These assertions lean more toward marketing bravado than verified substance, though the physical presence of 1000+ stores provides some implicit backing.

Identity & Authority is read from the structured data first: whether the site declares who it is in machine-readable schema, with verifiable identity links. Below is the schema captured per page, then the external proof links that support (or fail to support) that identity.

πŸ”— Identity & Technical Layer β€” schema JSON-LD: identity chains, entity gaps
Homepage schema
{
    "@context": "https://schema.org",
    "@type": "Organization",
    "name": "Crumbl Cookies",
    "url": "https://crumblcookies.com/",
    "logo": "https://crumblcookies.com/favicons/apple-touch-icon.png",
    "description": "Crumbl Cookies is a gourmet cookie company known for its rotating weekly menu, catering services, and mission to bring friends and family together over the world’s best cookies.",
    "foundingDate": "2017",
    "founders": [
        {
            "@type": "Person",
            "name": "Jason McGowan"
        },
        {
            "@type": "Person",
            "name": "Sawyer Hemsley"
        }
    ],
    "foundingLocation": {
        "@type": "Place",
        "name": "Logan, Utah, USA"
    },
    "address": {
        "@type": "PostalAddress",
        "addressCountry": "US"
    },
    "sameAs": [
        "https://www.facebook.com/CrumblCookies",
        "https://www.instagram.com/crumblcookies",
        "https://www.tiktok.com/@crumblcookies",
        "https://www.linkedin.com/company/crumbl-cookies",
        "https://twitter.com/crumblcookies",
        "https://x.com/crumblcookies"
    ]
}
/order/
{
    "@context": "https://schema.org",
    "@type": "WebPage",
    "name": "Order Crumbl Cookies",
    "description": "Order fresh-baked Crumbl Cookies for delivery, pickup, or carryout. Choose from 6 classic cookies plus 4 new rotating flavors every week.",
    "url": "https://crumblcookies.com/order",
    "breadcrumb": {
        "@type": "BreadcrumbList",
        "itemListElement": [
            {
                "@type": "ListItem",
                "position": 1,
                "name": "Home",
                "item": "https://crumblcookies.com"
            },
            {
                "@type": "ListItem",
                "position": 2,
                "name": "Order",
                "item": "https://crumblcookies.com/order"
            }
        ]
    },
    "potentialAction": [
        {
            "@type": "OrderAction",
            "name": "Order delivery",
            "target": {
                "@type": "EntryPoint",
                "urlTemplate": "https://crumblcookies.com/order/delivery"
            }
        },
        {
            "@type": "OrderAction",
            "name": "Order pickup",
            "target": {
                "@type": "EntryPoint",
                "urlTemplate": "https://crumblcookies.com/order/carryout"
            }
        }
    ]
}
/our-story/
{
    "@context": "https://schema.org",
    "@type": "Organization",
    "name": "Crumbl Cookies",
    "url": "https://crumblcookies.com/",
    "logo": "https://crumblcookies.com/favicons/apple-touch-icon.png",
    "description": "Discover the story of Crumbl Cookies β€” founded in 2017 by Jason McGowan and Sawyer Hemsley on a quest to bake the world's best cookies, now with over 1000 bakeries nationwide.",
    "foundingDate": "2017",
    "founders": [
        {
            "@type": "Person",
            "name": "Jason McGowan"
        },
        {
            "@type": "Person",
            "name": "Sawyer Hemsley"
        }
    ],
    "foundingLocation": {
        "@type": "Place",
        "name": "Logan, Utah, USA"
    },
    "address": {
        "@type": "PostalAddress",
        "addressCountry": "US"
    },
    "sameAs": [
        "https://www.facebook.com/CrumblCookies",
        "https://www.instagram.com/crumblcookies",
        "https://www.tiktok.com/@crumblcookies",
        "https://www.linkedin.com/company/crumbl-cookies",
        "https://twitter.com/crumblcookies",
        "https://x.com/crumblcookies"
    ]
}
/rewards/
{
    "@context": "https://schema.org",
    "@type": "WebPage",
    "name": "Crumbl Rewards - Cookie Rewards Program",
    "description": "Join Crumbl Rewards and earn free cookies! Earn Crumbs on every purchase, get exclusive perks, and level up for more rewards at America's favorite cookie company.",
    "url": "https://crumblcookies.com/rewards",
    "mainEntity": {
        "@type": "Service",
        "name": "Crumbl Rewards Program",
        "serviceType": "Loyalty Program",
        "description": "Crumbl Rewards is a free loyalty program where you earn Crumbs on every purchase. Redeem for free cookies, get birthday rewards, and unlock exclusive perks.",
        "provider": {
            "@type": "Organization",
            "@id": "https://crumblcookies.com",
            "name": "Crumbl Cookies"
        },
        "offers": {
            "@type": "Offer",
            "price": "0",
            "priceCurrency": "USD",
            "description": "Free to join - earn points on every cookie purchase"
        },
        "termsOfService": "https://crumblcookies.com/termsandconditions"
    },
    "breadcrumb": {
        "@type": "BreadcrumbList",
        "itemListElement": [
            {
                "@type": "ListItem",
                "position": 1,
                "name": "Home",
                "item": "https://crumblcookies.com"
            },
            {
                "@type": "ListItem",
                "position": 2,
                "name": "Rewards",
                "item": "https://crumblcookies.com/rewards"
            }
        ]
    }
}
πŸ›‘οΈ Trust Signals β€” external proof links that back the declared identity
85Review mentions (all pages)
3External proof links (all pages)
PageReviewsProof links
/ (home) 40 1
/order/ 7 0
/our-story/ 10 1
/rewards/ 28 1