Information Density: Mugg & Bean – Signal Evidence & AI Readability

WELCOME TO MUGG & BEAN

SO MUCH MORE THAN YOUR AVERAGE RESTAURANT

[H1] Welcome to Mugg & Bean: So Much More Than Your Average Restaurant
Mugg & Bean is a place where customers become regulars and regulars become friends. We are your home away from home, the place where you’ll always get more and more. Since our doors first opened in 1996, we’ve become one of South Africa’s favourite restaurants, thanks to our famous coffee, freshly baked Giant Muffins and decadent cakes, generously portioned café-style meals, and bold flavour innovations.

FIND A MUGG & BEAN NEAR YOU

[H1] Sit Down Menu

[IMG: Food with Thought. We don]

We don’t just make food. We make food with thought. Visit the
webpage to find out how we make
food that’s good for the environment, for local communities & for you.

[IMG: Scan here to view nutritional & allergen info]

Use these icons to find a meal that suits your preferences & dietary requirements.

[IMG: Vegetarian menu item icon]
Lacto-ovo vegetarian: Includes
dairy products & or eggs

[IMG: Vegan menu item icon]
Vegan friendly: No use of, or
containing any animal products

[IMG: Vitality logo]
Discovery Vitality
HealthyDining

[IMG: New button text]
New products

[IMG: Mokgadi icon]
Mokgadi’s Creations

GOT ANY OTHER QUESTIONS ABOUT OURCOFFEE SUBSCRIPTION
Take a look at the FAQs below; we may already have the answer you’re looking for!

Coffee Subscription is applicable to only the following items referred to as “Qualifying
Products”:
Cappuccino
Americano
Café Mocha
Café Latte
Filter Coffee

Filter coffee (bottomless filter coffee is expressly excluded from the definition of a
Qualifying Product and cannot be redeemed in terms of a Coffee Subscription)
Coffee Subscription will be activated and available immediately upon purchase through the
Loyalty App and is valid for 30 days from (and inclusive of) date of purchase of
subscription.
Subscription will expire at midnight on the 30th day from date of purchase. Any number of
unredeemed Qualifying Products which the Subscriber subscribed for and which have not been
redeemed within the preceding 30 day period, shall be forfeited. Coffee Subscription
subscribers are only entitled to redeem one Qualifying Product per day.
Qualifying products are not redeemable in conjunction with any other deal or promotional
offer in store, nor as part of a combo meal.
Subscribers may not share, transfer, gift or duplicate their Coffee Subscription in any
manner or form.
Coffee Subscription can only be purchased and redeemed via the Mugg & Bean Loyalty App
For each Qualifying Product redeemed in terms of the Coffee Subscription, the subscriber
will be eligible to earn Loyalty Rands at the time of such Qualifying Product being
redeemed and processed on the Mugg & Bean Loyalty App;
Mugg & Bean reserves the right to amend, cancel or waive any terms of, the Coffee
Subscription entirely at any time with or without notice to subscribers, and it remains the
responsibility of subscribers to take note of notifications or updates relating to any
changes in this regard.
Subscriptions purchased prior to any changes referred to above, will be fulfilled according
to the terms applicable to the Coffee Subscription at time of the subscriber’s purchase.
Coffee Subscription redemptions only apply in respect of “order and collect” and for sit
down or take-away orders placed in store. Orders placed for delivery are excluded from the
ambit of the Coffee Subscription service and will not amount to a redemption in terms of
such subscription if a Qualifying Product is ordered for delivery on the Mugg & Bean Loyalty
App.
Coffee Subscription redemptions exclude milk variations & decaf.

The Coffee Subscription can be purchased on the Mugg & Bean Loyalty App

If you do not have the Mugg & Bean Loyalty App, you can download the App here and then sign up. The Subscription tab will be visible on the
home screen for you to click through and start the purchasing process.
If you already have the Mugg & Bean Loyalty App but the new subscription feature is not visible, you will have to navigate to your Google Play App
Store or Huawei App Gallery for Android, or the Apple Store for iOS on your phone to update your app version for the new Subscription tab feature
to reflect on your home screen.
Purchase process is as follows: Click on the Subscription Tab > Select either one of the offers available under the Subscription Tab > Add the offer to Cart > View Cart > Click on Proceed > Select your preferred payment method > Enter your pin code > You’ll receive confirmation if transaction was processed.

Navigate to the menu hamburger bar on the top left-hand corner > Click on My Profile > Click on Card Details > Enter your card details.

Navigate to your home screens > Click on Pay/Earn > Select any payment method> Scan the bill from the
waiter/cashier> Switch on your Redeem My Voucher or Subscription Coffee toggle > Successful transaction
confirmation status will appear.

Yes, through the Mugg & Bean Loyalty App. You can redeem a coffee when you order ahead and collect or Dine-In.

Unfortunately, not yet.

Within your My Subscription tab: Navigate to your home screen and click on Subscriptions > Click on My Subscription > Click on your Purchased Subscription to view the status of your subscription.

Subscriber can only redeem 1 coffee per day. Click Here to view our terms and conditions

Yes, you earn Loyalty Rands upfront.

Yes, if it is listed within the qualifying product range. Kindly refer to the T&Cs to view the qualifying products.

Unfortunately, not yet.

Unfortunately, not. Kindly refer to the T&Cs here

Unfortunately, not. Kindly refer to the T&Cs here

Navigate back to our website home screen > click on Get In Touch > select Contact Us then fill in the fields & Submit.

Navigate to the home screen on the App > Click on the Menu Bar on the top left-hand corner of the App > Click on Help.

Yes, Once you’ve scanned the bill, you will have the option to either redeem your voucher or subscription coffee
Not applicable to Order Ahead

Not applicable to the coffee subscription. Customers will not be able to receive a R5 discount on their
Travel Mugg Easy coffee. Kindly refer to the T&Cs here

The App redeems whichever voucher that will expire first. For example: should a customer receive a complimentary cappuccino upon signing up on the Loyalty App & thereafter purchase a coffee subscription offer, the customer will be able to redeem the cappuccino first.

Yes

[H1] OTM Menu

[IMG: Food with thought logo]

We don’t just make food. We make food with thought. Visit the webpage to find out how we make
food that’s good for the environment, for local communities & for you.

[IMG: Scan here to view nutritional & allergen info]

Use these icons to find a meal that suits your preferences & dietary requirements.

[IMG: Vegetarian menu item icon]
Lacto-ovo vegetarian: Includes dairy products & or eggs

[IMG: Vegan menu item icon]
Vegan friendly: No use of, or containing any animal products

[IMG: Vitality menu item icon]
Discovery Vitality HealthyDining

[IMG: New button text]
New products