Information Density: Halifax Regional Municipality – Signal Evidence & AI Readability

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Suburban Plan

Help shape our suburban communities. The Suburban Plan will refresh, improve and create new land use policies and regulations that better reflect the needs of our suburban communities.

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Summer 2026 registration dates

Camps, inclusion and recreation programming registration opened on April 14. Pool and beach sessions 1 & 2 open on June 16 and beach sessions 3 & 4 open on July 21.

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Affordable Access Transit Pass

The Affordable Access Transit Pass Program (AATP) offers a 50 per cent discount on the regular price of Halifax Transit monthly adult transit passes to residents in financial need. Applications are now open.

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Curbside Give Away Weekend is on June 6 & 7

Free yourself of clutter and find some great free items of your own during Curbside Give Away Weekend on June 6 and 7 2026. This event takes place rain or shine all across the municipality.

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Secondary unit incentive grant update

The municipality has expanded the Secondary Units Incentive Program (SUIP). Apply now for non-repayable grants of up to $13,000 per unit on your property.

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2026-2029 Youth Services Plan Survey

Are you 13-24? Take the survey by June 30 and help guide future youth-focused programming.

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Approach to homelessness crisis

Learn more about efforts the municipality is taking to address the homelessness crisis in our region.

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Real-time alerts

Halifax Transit is offering a new way for riders to keep track of service updates. Get updates in real-time about detours, stop closures, trip cancellations, and snow plans.

[H2] Read the latest news

[H2] Find out what's going on

[H2] View Maps & Data

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Meet the Mayor

Mayor Fillmore

[H1] 311 Municipal Services and Information

Online Service

[H2] 311 Contact Centre
More than a telephone number, 311 is your direct connection to important municipal services and information. There are three customer service centre locations in the Halifax region.  You can also contact 311 by phone, regular mail, online service requests, or email (contactus@311.halifax.ca). Important note: Email attachments exceeding a total of 20MB cannot be received by 311. You can zip your file and attach that zipped file to your email.

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Sign language interpretation for residents who contact 311 is available through SRV Canada VRS.

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When calling 311, residents can request interpretation services in over 300 languages.

[H2] Contact 311 about:

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Property tax information

Find information about property tax billing, payments and assistance programs.

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Illegally parked vehicles

Report an illegally parked vehicle using our online form.

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Halifax Transit schedules and services

Find Halifax Transit schedules and route maps, programs and service impacts.

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Garbage collection schedules and services

Find collection calendars, "What Goes Where" and service updates.

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Street and sidewalk maintenance

Find out about street and sidewalk services and report a maintenance issue.

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Parking ticket payments

Pay your parking ticket online within 60 days

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Apply for a Building and Development Permit

Apply for a Building & Development Permit using the online Permitting, Planning, Licensing & Compliance (PPLC) system.

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Traffic light and street lights concerns and suggestions

Report a concern about maintenance or repair of traffic signals and street lights.

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Requests concerning parks, playgrounds and sports fields

Service requests about litter, maintenance issues and sport field conditions

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By-law complaints

Register a complaint with By-Law Standards

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Animal services and licenses

Find out about pet ownership and licensing, report a missing pet and find off-leash areas near you

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Taxi licensing and other licensing

What you need to know as a driver or a passenger

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Municipal facility information, like recreation centres

Learn more about facilities and field locations, amenities, hours of operation and rental details.

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Minimum residential standards complaints

Report an issue in a residential building.

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Civic event information

Explore everything you need to know about attending, planning or supporting local events.

[H3] Visit us in person
Bayers Road Centre7071 Bayers RoadSuite 262, Main levelHalifax, NS  B3L 4P38:30 a.m. to 4:30 p.m. Monday to Friday, excluding HolidaysAlderney Gate40 Alderney Drive, 1st FloorDartmouth, NS  B2Y2N58:30 a.m. to 4:30 p.m.Monday to Friday, excluding HolidaysMusquodoboit Harbour7900 Highway #7 Musquodoboit Harbour, NS  B0J 2L0 8:30 a.m. to 4:00 p.m. Monday to Friday, excluding Holidays
[H3] By phone
Call 311 toll-free from anywhere within the Halifax region. A friendly and knowledgeable agent can provide a wide variety of municipal information and services in over 300 languages. If you have a question about a municipal service, 311 is your one-stop-shop.
[H4] Hours of operation:
Monday to Friday8 a.m. to 8 p.m.Saturday & Sunday9 a.m. to 5:30 p.m.Closed on statutory holidaysAfter-hour urgent service for:road maintenance issues such as sinkholes, traffic light problems, and street obstructionsplumbing or electrical issues at municipal facilitiesanimal services like an injured or found dog, or an aggressive animalillegally parked vehicles Always dial 911 in an emergency—when someone’s health, safety, or property is threatened, and when help is needed immediately.
[H3] What number do I call?
For municipal government information and services311: non-emergency municipal government services from anywhere within the municipal boundary1.800.835.6428: toll-free outside of the municipal boundary but within Nova Scotia 902.490.4000: outside of Nova Scotia for Halifax non-emergency municipal government services902.490.5020 or 902.490.7252 (TTY): Halifax Regional Police non-emergency DispatchFor other services:911: in an emergency—when someone’s health, safety, or property is threatened, and when help is needed immediately211: helping you find the right community and social services411: local directory assistance511: road conditions information service611: telephone repair service711: message relay service (MRS) for individuals who are hearing and/or speech impaired811: non-urgent health care telephone triage service
[H3] By mail
Halifax Regional MunicipalityPO Box 1749Halifax, NSB3J 3A5Please indicate department and/or staff member.

Please note: The Halifax Regional Municipality is committed to maintaining a safe, respectful and inclusive environment for employees, residents and community members. Disrespectful behaviour, verbal abuse, harassment, discrimination or violence will not be tolerated.

[H2] All Online Services

[H3] Anniversary message from the mayor
Online FormAsk the mayor to send an anniversary message to couples celebrating a 50th, 55th, 60th, 65th, 70th, or 75th anniversary.

[H3] Apply for a Vendor's License
Online ServiceApply for a Vendor's License

[H3] Ask a question to 311
Service InformationHave a general question? Send 311 a message and receive and answer by email.

[H3] Barrier Maintenance
Online FormRequests for maintenance of guiderails, retaining walls, fences, or railings.

[H3] Before You Burn
Online ServiceCheck Before You Burn for up-to-date information regarding burning restrictions in the Halifax region.

[H3] Birthday message from the mayor
Online FormAsk the mayor to send a birthday message to someone turning 80, 90, or 100 (also available every year after 100).

[H3] BizPal
Online ServiceCreate a customized list of necessary permits and licenses from the municipal, provincial, and federal governments for your business.

[H3] Book a park or facility (wedding)
Online FormBook one of the municipality’s beautiful venues for your wedding. Indoor and outdoor options available.

[H3] Building Related/Additional Permits
Online ServiceApply for building related/additional permits - demolition, blasting, grade alteration, and lot grading.

[H3] Cemeteries
Online FormReport on damaged headstones, fallen over headstones, grave depressions, or general cemetery inquiries. HRM Owned cemeteries only.

[H3] Civic Event Grants
Service InformationFind out how to apply for a Civic Event grant application.

[H3] Commercial Building Permits
Online ServiceApply to make changes to existing buildings, new buildings, signs & application to occupy.

[H3] Community Clean Up / Adopt A Highway
Online FormSchedule pick up from Community Clean Up programs. Please ensure you have registered for the program prior to contacting HRM

[H3] Contact your councillor
Service InformationContact the mayor or your councillor.

[H3] Crosswalks
Online FormRequests for new crosswalks, crosswalk repairs, or crosswalk painting.

[H3] Curb and/or Gutter Maintenance
Online FormRequests for repairs on curbs or gutters

[H3] Data Analytics
Online ServiceInteractive dashboards that help visualize data, trends and patterns to inform decisions that affect the municipality.

[H3] Deceased Animals
Online FormReport issues on deceased animals or marine life on HRM Property, including parks, playgrounds, and fields.

[H3] Drainage Infrastructure Maintenance or Repair
Online FormReport issues related to repair or maintenance of drainage assets (where flooding is not currently happening). Examples include culverts, ditch, street drains, catch basins, other.

[H3] Drainage Infrastructure Request
Online FormRequest for new drainage infrastructure (e.g. new catch basin, culvert, street drain).

[H3] Election Signs
Online FormReport concerns on the size of election signs, signs in prohibited areas, signs on a travel way, path, or other concerns.

[H3] ExploreHRM
Online ServiceMaps - a user-friendly interactive map of the Halifax Regional Municipality. Find addresses, streets, bus stops, property information and more.

[H3] Find your district
Online ServiceFind your electoral district map, review district maps, and find your councillor by entering your street address.

[H3] Flooding Requests
Online FormReport active incidents of flooding; catch basins, water running into the street, culverts and ditches.

[H3] Graffiti Removal
Online FormRequests to have graffiti removed.

[H3] Grass
Online FormRequests to cut grass in parks, playgrounds, athletic fields, cemeteries and in the boulevard.

[H3] Halifax Police crime map
Online ServiceView online maps to see timely information about crime within the municipality.

[H3] hfxALERT - mass notification system
Online ServicehfxALERT is the our mass notification system, keeping residents informed about emergencies and operations updates, including the winter parking ban.

[H3] hfxALERT - submit feedback
hfxALERT is the municipal mass notification system keeping residents informed about urgent and non-urgent situations.

[H3] House and Home Permits
Online ServicePermits for home improvements, new home construction, developing your property.

[H3] HRFE incident feed
Online ServiceView recent information about HRFE fire calls and incidents in one place.

[H3] Illegally Parked Vehicle
Online FormReport illegally parked vehicles.

[H3] Invite the mayor (Public Event)
Online FormInvite the mayor to attend your special event.

[H3] Landscaping
Online FormRequests for pruning and maintenance of foliage, vegetation, shrubs, flower beds, hanging baskets. Examples include weeds in shrub beds, rodent holes, etc.

[H3] Lights - Parks, Playground, Fields
Online FormLighting requests for HRM owned sports fields, sports courts, ball diamonds, all-weather fields and courts. Includes HRM owned parks, playgrounds, cemeteries, open spaces and walkways.

[H3] Mapping Applications
Online ServiceMaps and Mapping Applications that answer questions about municipal services.

[H3] Military Retirement Congratulations
Online FormAsk the mayor to send a congratulatory message to someone retiring from the military.

[H3] New Litter Bin in Park Request
Online FormNew Litter Bin in Park Request

[H3] New Litter Bin in ROW Request
Online FormRequest for new litterbins in the right-of-way.

[H3] New Sidewalk Request
Online FormRequest for new sidewalks.

[H3] New Traffic Signal Request
Online FormRequest new traffic signals.

[H3] Non-ROW Signage

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Diversity & Inclusion

Featured Links

Indigenous Relations

Heritage Day

Indigenous Disability Awareness Month

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Employment

Featured Links

Work for Halifax Regional Municipality

Employee Benefits

Human Resources | Policies and collective agreements

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Environment & Climate Change

Featured Links

HalifACT: Acting on Climate Together

Energy-efficent lighting projects

Lakes and Rivers

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Municipal Archives

Featured Links

Location and hours

Using the Archives

Services

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Regional & Community Planning

Featured Links

African Nova Scotian Community Action Program

Housing Accelerator Fund

Regional Plan

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Volunteering

Featured Links

Volunteering with Halifax Regional Municipality

Volunteer Awards

Volunteering Opportunities

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Affordable Access Program

Featured Links

Apply to Affordable Access Program

About the Affordable Access Program

Affordable Access Program Qualifications