Information Density: Accredo Specialty Pharmacy – Signal Evidence & AI Readability

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Patients Home

[H1] Accredo, a specialty pharmacy with care at every step.

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[H3] Welcome to Accredo Specialty Pharmacy

Accredo supports people with complex and rare conditions through personalized specialty pharmacy services. We help you get started, manage treatment, and stay on track—so you can focus on your health.Watch our video to learn more about how Accredo can help you manage your health.

How we support your care

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Specialty Expertise

Experience with complex and rare conditions, tailored to your therapy.

Personal Support

Guidance and education to help you manage treatment with confidence.

Care Coordination

Support with approvals, refills, and costs to keep therapy moving.

[H2] How to get started

[H3] 1. Call Accredo to get started
We'll start your new patient enrollment.

[H3] 2. Pick a Delivery Date
We'll contact you to arrange delivery to your home or doctor's office, as allowable by law.

[H3] 3. Website Registration
You can easily manage your prescription orders online, register now.

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[H3] Accredo Mobile App

Manage your specialty medications on the go with the Accredo mobile app. You can even set up dose reminders to help you remember to take your medication!

[IMG: Scan this QR code to download the Accredo app]

[H3] Copay Assistance

Finding Copay Assistance Just Got EasierNavigating copay assistance programs can be overwhelming - but now there’s a simpler way to get support. Use our easy-to-search tool to quickly find copay assistance programs tailored to your medication.

Get Started

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[H2] Frequently Asked Questions

What is Accredo Specialty Pharmacy?

Accredo is a specialty pharmacy that helps people with complex and rare conditions manage their treatment. We support patients from getting started through ongoing therapy. Learn more about some of the specialty conditions Accredo supports.

How do I get started with Accredo?

Getting started usually begins when your provider sends us your prescription. Once it’s ready, Accredo will contact you to help schedule delivery and guide you through next steps like registration and managing your medication. You can also contact Accredo directly if you have questions or need help getting started.

How do refills work with Accredo?

Once you’re a patient with Accredo, refills can be managed online, through our mobile app, or with help from Accredo. We’ll also notify you when it’s time to refill.

How can I get help or contact Accredo?

If you have questions or need support, Accredo offers several ways to get help. Visit our Contact Us or FAQ sections to find the option that works best for you.

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Language Assistance

[H2] English
ATTENTION: If you speak English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call the number on your Member ID card (TTY: Dial 711) or your prescription label.
[H2] Spanish
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También se ofrecen gratuitamente ayudas y servicios auxiliares adecuados para facilitar información en formatos accesibles. Llame al número que figura en su tarjeta de identificación de miembro (TTY: Marque 711) o su receta.
[H2] Chinese
请注意：如果您说中文，我们可以为您提供免费的语言协助服务。另外还免费提供适当的辅助工具和服务，以便通过无障碍格式提供信息。请拨打您的会员卡上的电话号码 (TTY: 拨打 711) 或拨打您處方標籤上的號碼。
[H2] Vietnamese
XIN LƯU Ý: Nếu quý vị nói tiếng Viet, chúng tôi có dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho quý vị. Các dịch vụ và công cụ hỗ trợ bổ sung thích hợp để cung cấp thông tin ở các định dạng dễ tiếp cận cũng được cung cấp miễn phí. Vui lòng gọi số điện thoại trên Thẻ ID hội viên (TTY: Gọi 711) của quý vị hoặc trên nhãn toa thuốc của quý vị.
[H2] Korean
한국어를 구사하시면, 무료 언어 지원 서비스를 이용하실 수 있습니다. 대체 형식 정보 제공에 적합한 보조 도구와 서비스도 무료로 제공해 드립니다. 가입자 ID 카드에 기재된 전화번호(TTY: 711로 전화)로 문의하시거나 귀하의 처방전 라벨에 문의하시기 바랍니다.
[H2] Tagalog
PAUNAWA: Kung nagsasalita ka ng Tagalog, may magagamit kang libreng serbisyo ng tulong sa wika. Mayroon ding libreng angkop na karagdagang tulong at mga serbisyo upang makapagbigay ng impormasyon sa mga naa-access na format. Tawagan ang numero sa iyong ID card ng Miyembro (TTY: Tumawag sa 711) o sa label ng iyong reseta.
[H2] Russian
ВНИМАНИЕ: Если вы говорите на русском, вам доступны бесплатные услуги языковой помощи. Также доступны бесплатные вспомогательные средства и услуги для предоставления информации в доступных форматах. Позвоните по телефону на вашей карточке участника (TTY: Наберите 711) плана или на этикетке вашего рецептурного препарата.
[H2] Arabic
-تنبیھ: إذا كنت تتحدث العربیة، تتوفر خدمات المساعدة اللغویة لك مجاناً. وثتُاح أبضًا الخدمات والمساعدات الإضافیة لتوفیر المعلومات بتنسیقات یمكن الوصول إلیھا مجاناً. اتصل بالرقم الموجود على بطاقة ID ھویة الع ضو( TTY: اتصل على الرقم 711) أو ملصق الوصفة الطبیة الخاص بك.
[H2] French Creole
ATANSYON: Si w pale Kreyòl Ayisyen, sèvis asistans lang gratis disponib pou ou. Èd ak sèvis oksilyè apwopriye pou bay enfòmasyon nan fòma aksesib disponib gratis tou. Rele nimewo ki sou kat ID manm (TTY: Rele 711) oswa sou etikèt preskripsyon w lan.
[H2] French
ATTENTION: Si vous parlez français, des services d’assistance linguistique gratuits sont à votre disposition. Des aides et services auxiliaires appropriés, permettant de fournir des informations dans des formats accessibles, sont également disponibles gratuitement. Appelez le numéro figurant sur votre carte d'identité de membre (TTY: Composez le 711) ou sur l'étiquette de votre ordonnance.
[H2] Portuguese
ATENÇÃO: Se você fala português, pode contar com serviços gratuitos de assistência linguística. Recursos auxiliares e serviços adequados para fornecer informações em formatos acessíveis também estão disponíveis gratuitamente. Ligue para o número no seu cartão de identificação de associado (TTY: Disque 711) ou o rótulo da sua receita médica.
[H2] Polish
UWAGA: Jeśli mówi Pan(i) po polsku, dostępna jest bezpłatna pomoc językowa. Odpowiednie wsparcie i usługi pomocnicze, których celem jest zapewnienie informacji w dostępnych formatach, są również dostępne bezpłatnie. Należy zadzwonić pod numer podany na karcie członkowskiej (TTY: Zadzwoń pod numer 711) lub na etykiecie leku na receptę.
[H2] Japanese
注意事項: ⽇本語を話す場合は、無料の⾔語⽀援サービスをご利⽤いただけます。アクセシブルな形式で情報を提供するための適切な補助器具やサービスも無料でご利⽤いただけます。会員IDカード（TTY: 711 にダイヤル）または処方箋ラベルに記載されている番号に電話してください。
[H2] Italian
ATTENZIONE: se parli italiano, sono disponibili per te servizi gratuiti di assistenza linguistica. Sono inoltre disponibili gratuitamente ausili e servizi appropriati per fornire informazioni in formati accessibili. Chiama il numero riportato sulla tua tessera associativa (TTY: Componi 711) oppure a quello indicato nell'etichetta della prescrizione.
[H2] German
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Auch entsprechende Hilfsmittel und Dienste zur Bereitstellung von Informationen in barrierefreien Formaten stehen kostenfrei zur Verfügung. Rufen Sie die Nummer auf Ihrem Mitgliedsausweis (TTY: Wählen Sie 711) oder auf Ihrem Rezeptetikett an.
[H2] Persian (Farsi)
-توجھ: اگر بھ زبان فارسی صحبت می کنید، خدمات کمک زبانی بھ رایگان در اختیار شما قرار دارد. خدمات جانبی کمکی مناسب برای ارائھ اطلاعات در قالب ھای قابل دسترس نیز بھ صورت رایگان در دسترس ھستند. با شماره مندرج بر روی کارت شناسایی عضویت خود یا برچسب نسخھ خود تماس بگیرید (TTY: با شماره تلفن 711 تماس بگیرید.)

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Contact Us

[H1] Contact Us
We’re here to help—choose the best way to connect with Accredo.Specialty‑trained clinicians are available 24/7, or manage prescriptions online.

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[H2] Call patient services

Located in Hawaii? View local contact information.

[H3] Refills & Orders
7am-10pm CT, Monday - Friday7am-4pm CT, Saturday800-803-2523

[H3] Billing & Payments
7am-6pm CT, Monday - Friday866-943-9044

[H3] Accessibility Support (TTY/TDD Service)
Dial 711 and follow the prompts.Available 24 hours a day, 365 days a year.

[H3] Digital Support Team
Patient support for Accredo.com and Accredo mobile app7am-10pm CT, Monday - Friday7am-4pm CT, Saturday866-725-2546

[H3] Condition-specific assistance
Patients with the conditions listed below can call the following numbers for condition-specific assistance.Alpha-1 Antitrypsin Deficiency: Aralast® NP, Glassia®, Zemaira®866-625-7421Alpha-1 Antitrypsin Deficiency: Prolastin Direct®833-746-6321Bleeding Disorders866-712-5200Hereditary Angioedema866-820-4844Immune Deficiency866-820-4844Oncology877-732-3431Pulmonary Arterial Hypertension866-344-4874

[H2] Send us a fax

General Patient Fax: 877-329-4605Please use this fax number only for the following:ReferralsPrior authorizationsClinical notesResponses to Accredo forms sent to the patient

[H2] Mail your payments

Include your patient account number on your check and mail payments to:Accredo Specialty PharmacyPO Box 954041St Louis, MO 63195-4041

[H2] Hawaii Patients

If you are a patient located in Hawaii, please use the contact information below instead of the numbers listed above.Call patient services8am–5pm HST, Monday–Friday8am–5pm HST, SaturdayPhone: 808-650-6488General Patient Fax: 808-650-6487Mail your paymentsInclude your patient account number on your check and mail payments to:Accredo Health, Inc.677 Ala Moana Blvd, Suite 404Honolulu, HI 96813Learn more about Accredo services for Hawaii patients:https://www.accredo.com/hi

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Prescribers

[H1] Streamline your specialty prescribing with Accredo.
Save time and stay informed — manage prescriptions through MyAccredoPatients with ease.

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[H3] Simplify specialty prescription management with MAP

My Accredo Patients (MAP) gives prescribers and their teams convenient tools to:Track patient referralsSchedule medical facility shipmentsFax prescriptionsUpload supporting documentationReview Message Center updatesDownload nursing notesChat with an Accredo agent

[H2] Referral process for new patients

1. Submit a new patient referral

2. Accredo collects documentation and contacts your patient or office to arrange delivery

3. Patients receive updates via text, email, IVR, or by logging into their member account.

4. Track refills and prior authorizations by phone or through the Accredo Prescriber Portal

[H3] Specialty Clinical Research

Accredo is proud to showcase a collection of posters, abstracts, and articles that have been presented at various conferences, highlighting our commitment to advancing pharmaceutical knowledge and improving patient outcomes.Explore our research library and learn how we are leading the way in specialty pharmacy services.

[IMG: Pharmacist and woman looking at clinical poster.]

[H3] Get more from Accredo
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