Information Density: CGI – Signal Evidence & AI Readability

[H2] Tim Hurlebaus appointed President and Chief Executive Officer

The CGI Board of Directors announced the appointment of Tim Hurlebaus as President and CEO and a member of the Board of Directors. For the past two years, Mr. Hurlebaus served as President and COO with responsibility for CGI’s operations across the United States, United Kingdom and Australia.

Read the press release
about Tim Hurlebaus appointed President and Chief Executive Officer

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[H2] The AI economy: The case for velocity arbitrage

In this point of view, we explore how companies and governments can move from effort-based delivery to outcome-based value, while staying focused amid hype and promise to truly turn AI economics into measurable value.

Read the article
about The AI economy: The case for velocity arbitrage

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[H2] AI-powered enterprise software delivery

AI is reshaping every stage of enterprise software delivery, but the real opportunity isn't faster code; it's faster innovation, higher quality, and measurable business outcomes. We help organizations turn AI ambition into real ROI.

Discover our approach
about AI-powered enterprise software delivery

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[H2] Preparing for a quantum-enabled future

Quantum computing is no longer a purely academic or research-focused concept. The strategic implications for optimization, simulation, forecasting, cybersecurity, and more are already clear. We help clients strengthen quantum readiness through sovereign and responsible innovation.

Accelerate your journey
about Preparing for a quantum-enabled future

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[H1] CGI at 50 years

[H2] Building what's next
Since 1976, CGI has grown into one of the largest IT and business consulting services firms in the world. Our 50-year milestone celebrates a history of serving clients and creating a global culture of ownership, always with a focus on looking to the future ahead.

Learn more
about CGI at 50 years

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[H2]
Industries

We provide a global antenna based on facts, not hype, to help improve returns on your IT and business investments.

Banking
Government
Health
Manufacturing
Retail
Energy & utilities

Explore all industries

[H2]
Services

We help you meet the ever-evolving digital expectations of your customers and citizens through our secure and flexible end-to-end services.

Business consulting
Business process services
Managed IT services
Artificial intelligence
Data analytics
Cloud & hybrid IT

Explore end-to-end services

[H2]
Solutions

Our intellectual property-based solutions help you accelerate innovation and drive operational excellence.

CGI Credit Studio
CGI PulseAI
CGI Trade360
CGI OpenGrid360
CGI All Payments
CGI Retail Suite

Explore all solutions

[H2] Case studies

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Case study
[H3] CGI supports Jordbruksverket’s most ambitious AI initiative to date

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Case study
[H3] Modernizing a mission-critical financial system with AI-powered insight

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Hywel Dda University Health Board
[H3] Helping Hywel Dda University Health Board deliver sustainable, people-focused care

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NGinfra
[H3] Building quantum readiness for the Netherlands’ critical infrastructure

Discover more of our clients' successes media

Through our global insights and local experts, we help build the strategies and deliver the end-to-end services that help clients achieve meaningful and sustainable outcomes.

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Raymond Daoud
Security at the edge of autonomy: Why AI and geopolitics are forcing a reset

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Torsten Bernström
Building sovereign trust in defense and intelligence by securing resilient digital ecosystems

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Magali Amiel
AI in manufacturing: Building resilience for a disruptive world

Explore advice and commentary from our experts

[H2] CGI at 50 years: Building what's next

CGI at 50 years: Building what’s next

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[H2] Latest news

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Press release

[H3] CGI expands governed AI capabilities for government

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Press release

[H3] CGI and Posti expand strategic partnership in omnichannel communications solutions

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Press release

[H3] CGI named a Leader in ISG Provider Lens® Global Capability Center (GCC) Services 2026 report

See more

[H2]
2025 key findings

In 2025, we interviewed more than 1,800 business and technology executives, of which over 80% were C-level. These strategic conversations provide a unique view into how trends affect organizational priorities and investment plans. Broadly, we see three key takeaways across industries:
Changes in value chains across industries are accelerating
As industry value chains evolve, digitization remains the most influential macro trend shaping strategy. Nearly three in four executives say it’s significantly impacting their business models. At the same time, shifts in the world economic order and supply chain reconfiguration—along with a changing political, fiscal and regulatory environment—are prompting many executives to rethink how value is delivered across ecosystems. Across industries, leaders are navigating a fast-changing and challenging business environment.
Cost, structure, and talent constraints are hindering tangible ROI
While ROI from digitization is improving with 41% of executives citing that they are generating expected results from their digitization strategies compared to 34% last year, many say full value remains elusive. Cost pressures, legacy systems, and talent shortages continue to slow progress. Nearly half cite legacy systems as a top barrier to achieving digital success, while hiring skilled IT talent remains a widespread challenge. Many organizations are still working to realize the full potential of their digital strategies.
Executives are exploring digital transformation approaches
Industry leaders are more open than ever to new ideas to help them drive innovation and efficiency. They are relying more on managed services to balance transformation and stability. Growth spans IT and business functions, from applications and infrastructure to enterprise and industry-specific services. Modernization is gaining momentum, with leaders deepening cloud adoption across infrastructure, platforms, and software to enable more agile operations. AI adoption is also accelerating. Traditional AI is driving efficiency, while generative AI is emerging as a key lever for innovation—together helping organizations become smarter and more responsive.
Learn more about how our business consulting and managed services support balancing a dual business agenda: to balance strategic caution with operational urgency.

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[H2]
Top trends and priorities

[H3] Top macro trend
Digitization and the impact on business models
[H3] Top industry trend
Technology innovation & digital transformation

[H3] Top business priority
Enhancing operational efficiency through automation and process optimization
[H3] Top IT priority
Modernize IT and transform digitally

Top 5 macro trends
As in 2024, nearly three-fourths of executives cite digital acceleration as the most impactful macro trend for their organizations, with CEOs rating it the highest. Other high-impact macro trends are mostly consistent year-over-year, while shifts in the world economic order has risen significantly, showing a full 10pp increase.
(% of clients rating macro trends 8+, with 10 as ‘very high degree of impact on the organization’)
Technology and digital acceleration (71%)
Changing political, fiscal and regulatory environments (67%)
Changing social demographics (49%)
Fight against climate change (43%)
Shift in the world economic order (38%)
Top 5 industry trends
The top industry trends this year show that executives are focused on technology and innovation, strengthening resilience and data sovereignty, and optimizing efficiency, driven by market volatility and risk management which enters the top 5 as a new trend.
(Ranked by impact. Year-over-year change denoted as new, up +, down -, no change =)
Technology, innovation and digital transformation (+)
Sustainability, climate change and energy transition (-)
Operational efficiency and cost optimization amid economic uncertainty (+)
Market volatility and risk management (new)
Cybersecurity, data protection and risk management (-)
Top 5 business priorities
Operational efficiency and modernization are at the top of organizational agendas, with most industries seeing strong alignment between IT and business to support organizational strategy.
(Ranked by importance. Year-over-year change denoted as new, up +, down -, no change =)
Enhance operational stability and efficiency through automation and process optimization (+)
Drive strategic business growth through innovation, market expansion and partnerships (-)
Enhance customer/citizen experience through digitalization, simplification and personalization (=)
Achieve cost optimization and reduction (=)
Enhance cybersecurity, data protection and regulatory risk management (new)
Geopolitical uncertainty is now a top 3 barrier to organizations’ ability to achieve their business priorities, with only budget constraints and organizational and change management ranking higher.
Top 5 IT priorities
Enhancing the customer/citizen experience through digitalization is new to the top 5 IT priorities, while modernization remains the number one focus area again this year.
(Ranked by importance. Year-over-year change denoted as new, up +, down -, no change =)
Modernize IT and transform digitally (=)
Enhance operational efficiency and reduce costs (+)
Enhance customer/citizen experience through digitalization (new)
Enhance cybersecurity and data protection (-)
Leverage data, analytics and artificial intelligence (-)

[H2]
View our insights by industry

Banking - Capital markets | Corporate & transaction banking | Retail banking
Communications & media
Energy & utilities
Government - Central & federal government | State, provincial & local government | Defense & intelligence

Health & life sciences
Insurance
Manufacturing
Retail, consumer goods & wholesale
Transportation & logistics

[H2]
Additional findings on digital progress, data, AI, modernization and managed services

[H3] Accelerated digitization is needed to keep pace
While almost all organizations have digital strategies, the gap between having a digitization strategy in place and producing expected results continues.
[H3] 75%
cite high impacts of digitization on their business model
[H3] 94%
have a defined digital strategy
[H3] 41%
are producing expected results from digitization strategies, up 7pp from last year
[H3] 29%
cite high business model agility to address digitization

[H3] AI and Gen AI implementation is maturing
AI remains a key lever for innovation and efficiency, and, along with automation, is supporting full-scale digital transformation to achieve results and create value. Most industries are also investigating Advanced AI.
[H3] 26%
have a GenAI implementation done or in progress
[H3] 36%
have implemented or are implementing traditional AI
[H3] +6pp
digital leaders are ahead in maturity on GenAI implementation

[H3] Modernization and migration continue to rise
With nearly half of executives citing legacy systems as the top barrier to successful implementation of digital strategies, executives plan to increase application modernization and migration to cloud service providers. Though migration to the cloud is now more of a strategic imperative, adoption maturity still varies across industries.
[H3] 57% (+11pp)
plan to modernize 20-80% of their core business applications in 2 years vs. today
[H3] 40% (+12pp)
plan to migrate 20-80% of applications to the cloud in 2 years vs. today

[H3] Stronger reliance on managed services
Leaders are increasingly expecting to rely on managed IT and business services over the next three years and CXOs are showing stronger interest.
[H3] 15% (+2pp)
anticipated reliance on full managed IT services for applications
[H3] +2pp from 2024
of CXO interest in selective IT infrastructure services, and full horizontal and vertical (core) managed business services

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[H3] Benchmark your organization using the 2025 CGI Voice of Our Clients

Our consultants can compare data among peers across industries and geographies, based on a variety of topics.
Learn more Benchmark your organization using the 2025 CGI Voice of Our Clients

When turned into actions, insights push the limits of what’s possible
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[H2] Collaborating to create a better future for all
In the modern digital landscape, collaboration is key to achieving long-term success. We work with our clients and an ecosystem of alliances to create a better future for all using advanced technology. Watch our video for examples of great business outcomes we create together.

[H2]
Explore our global alliances

Our network of global and specialized cloud providers, automation specialists and other digital technology suppliers, combined with market analysts and advisors, academic institutions and research bodies, delivers a wealth of knowledge, expertise and resources. We use this network for your advantage—helping you to choose and implement the best solutions and services through our alliances agnostic approach.

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Powering digital transformation and innovation

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Operationalizing cloud and AI at enterprise scale

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Secure and operationalize your cloud and AI investments

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Collaborating with SAP to drive innovation and business value

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Combining the power of Salesforce with CGI’s deep expertise

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Simplifying workflows for agile digital operations

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Unlock the value of the cloud with an end-to-end managed approach

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Empowering the hybrid workforce of the future

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Accelerate insight and innovation with Snowflake AI Data Cloud

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Accelerate business outcomes through unified data and AI

[H2]
Explore our regional alliances

A-C
D-F
G-I
J-L
M-O
P-R
S-U
V-Z
Adacta
Apache
ClickDimensions
Adobe
Apple
CloudFoundry
Advantech
Atlassian
Cloudera
Adlib
Automation Anywhere
Contextor
Afnor
bGrid
Connectis
AI innovation of Sweden
BI Norwegian business school
Cornerstone OnDemand
Akaneo
BluePrism
Clusif
Alivia Analytics
Braincube
Custobar
Alteryx
Business Finland
Celonis
Alto university
CA technologies
CyberArk
Amazon web services
Citrix
Czech Technical University in Prague
Amrae
Cegid

Anaplan
Cisco

Databricks
D-Wave
ENSIMAG
F5 Networks
DataRobot
Ecole Centrale de Lille
Esri

Denodo
Elastic
Expert Services

DellEMC
Element AI
Exostar

Deployer
ENCQOR
FME

Gartner
Guidewire
Infor
Genesys
Hitachi
Intellect.eu
Gephi
Hyland
Iotatech
GitHub
IBA
Iguaizo
Gleebees
IC Agile

Good AI
IDC

Google
IFS

JDA
Localz
Liferay
Kofax
Logpoint
Leidos
KPN
LS Retail

Magento
MAPIQ
OpenAI
Manhattan
Nintex
Opentext
McGill
NetApp
Oracle
Microsoft
NextApp
Oxial
MicroStrategy
Nozomi Networks
Oxial
MuleSoft
ONEiO

Pentaho
QuerySurge
RiverLogic
PEGA
Radial SG
RSA
Pivotal
Radware
Rstudio
Planview
RapidMiner
R3
Progress
RedHat

Qlik
RISE

SAFe
Snowflake
Tableau
Salesforce
Solarwinds
Tenable
Sapiens
Sofigate
TIA
SAS institute
Software AG
Thoughtonomy
SAP
Splunk
TopTech
Saviynt
Sunguard Availability Services
Treon
Scaled Agile
Symatec
Tridium
SettleMint
Symmera
UIPath
Service Now
Symphony Retail
Unity
SightCorp
Talend
University of Applied Science Munich
Slack

Smartlogic
Telia
Verinovum
Vlocity
Wonderware
Veeva
VMware
WSO2
Veritas
Wakaru
Yanzi
Virdys
Webcon
Vitech
Wherescape
Workiva

[H2] Client success stories

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[H3] Driving a cloud-ready SAP transformation

[IMG: SAP cloud migration 3R case study]

[H3] Assisting a telecom client with public cloud migration to navigate the pandemic and beyond

[IMG: Nuclear regulator works with CGI for COVID-19 response]

[H3] Nuclear regulator works with CGI for COVID-19 response

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[H3] Defra partners with CGI to exploit Earth Observation data and prepare for future challenges

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[H3] CGI helps furniture manufacturer ISKU rebound through an innovative managed services approach

[IMG: Helping a major Canadian bank automate financial relief programs to optimize costs and customer care]

[H3] Helping a major Canadian bank automate financial relief programs to optimize costs and customer care

[IMG: CGI deploys Microsoft Teams to 4,000 remote client staff in just over two weeks]

[H3] CGI deploys Microsoft Teams to 4,000 remote client staff in just over two weeks

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[H3] Transforming access to federal healthcare through agile modernization

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[H3] Reply to Jury Summons Digital Transformation

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[H3] Helping Bell Canada transform their network with an enterprise geospatial data platform

[H2] Latest news

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Press release

[H3] CGI expands governed AI capabilities for government

[IMG: Glass buildingabstract]

Press release

[H3] CGI and Posti expand strategic partnership in omnichannel communications solutions

[IMG: Blue leaf abstract]

Press release

[H3] CGI named a Leader in ISG Provider Lens® Global Capability Center (GCC) Services 2026 report

[H2]
Subscriptions

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[H2]
Events

Investor earnings & conferences
Industry events

[H2]
Logo

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[H2] More news

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Press release
[H3] CGI announces Leadership Transition

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Press release
[H3] CGI and Stockmann enter strategic partnership

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Press release
[H3] CGI earns Microsoft Copilot specialization to accelerate AI integration for the modern workplace

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Press release
[H3] CGI expands sovereign cloud and AI offerings through strategic partnership with Cleura in the Nordics

Search news database

[H2] ESG
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[H3] A steadfast commitment to sustainability
Learn more
CGI is a company that cares. As stated in our commitments—and as demonstrated through our actions—we take seriously our obligation to best serve our stakeholders and to improve the social, economic and environmental well-being of the communities in which we live and work.

[H2] About CGI
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[H3] Insights you can act on
Learn more
Founded in 1976, CGI is among the largest IT and business consulting services firms in the world. Operating in hundreds of locations across the globe, CGI delivers end-to-end services and solutions, including strategic IT and business consulting, systems integration, intellectual property, and managed IT and business process services.

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