Information Density: MoEngage – Signal Evidence & AI Readability

MoEngage

(https://moengage.com) 📸 Data Snapshot: May 31, 2026
Information Density — The Lens

Classify each sentence as substantive or hollow. Grounding markers — numbers, currencies, dates, technical units, named entities — outweigh marketing adjectives. When fluff sits right next to hard evidence, the fluff is forgiven.

Info Density Power-words vs. Substance ratio.
25 Impact Weight: 30 / 100
83% Reputation

The information density is exceptionally high, with a power word to specific noun ratio that favors substance. Headings like ‘OYO Boosts Push Notification Delivery by 44%’ and ‘TATA AIG Decreases Manual Efforts by 90%’ replace generic promises with verifiable data. The body text across the homepage and case studies is dense with technical protocols like ‘AI-powered personalization’ and ‘cross-channel communications.’ Minimal points were deducted only for the frequent repetition of the ‘Insights-led’ brand anchor which borders on concept repetition.

Information Density is read straight from the body copy: how much of the text carries grounded, checkable substance versus hollow filler. Below is the clean text the engine analyzed, then the industry’s known generic-claim patterns to weigh it against.

📝 The Narrative — clean text per page (the substance-vs-filler signal)
HOMEPAGE (https://moengage.com) MoEngage – Insights-led Customer Engagement Platform
[H1]
Build Stronger Relationships With Your Customers
MoEngage is a cross-channel customer engagement platform built for marketers and product owners who value agility over cumbersome complexity. We help consumer brands adapt quickly to evolving customer expectations through real-time insights and personalized cross-channel communications.

Gain 360° View of Your Customer

Gain 360° View of Your Customer

AI for Smarter, Faster Marketing

AI for Smarter, Faster Marketing

Seamless Migration & Support

Seamless Migration & Support

MoEngage is a cross-channel customer engagement platform built for marketers and product owners who value agility over cumbersome complexity. We help consumer brands adapt quickly to evolving customer expectations through real-time insights and personalized cross-channel communications.
Let's Talk

[H3]
Trusted by 1350+ Consumer Brands Worldwide

[IMG: Policybazaar.com]

[IMG: Oyo]

[IMG: Ola]

[IMG: Airtel]

[IMG: Dominos]

[IMG: Flipkart]

[IMG: Punjab National Bank]

[IMG: BigBasket]

[IMG: Swiggy]

[IMG: Hungama]

[IMG: IndusInd Bank]

[IMG: Titan]

[IMG: Mamaearth]

[IMG: Physics Wallah]

[IMG: HDFC PayZapp]

[IMG: The Indian Express]

[IMG: SBI Securities]

[IMG: TATA NEU]

[IMG: Starbucks]

[IMG: Amazon Mini TV]

[IMG: Thomas Cook]

[IMG: Coca Cola]

[IMG: Jsw One]

[IMG: Shaadi.Com 2]

[IMG: Karnataka Bank Ltd]

[IMG: South Indian Bank]

[IMG: Policybazaar.com]

[IMG: Oyo]

[IMG: Ola]

[IMG: Airtel]

[IMG: Dominos]

[IMG: Flipkart]

[IMG: Punjab National Bank]

[IMG: BigBasket]

[IMG: Swiggy]

[IMG: Hungama]

[IMG: IndusInd Bank]

[IMG: Titan]

[IMG: Mamaearth]

[IMG: Physics Wallah]

[IMG: HDFC PayZapp]

[IMG: The Indian Express]

[IMG: SBI Securities]

[IMG: TATA NEU]

[IMG: Starbucks]

[IMG: Amazon Mini TV]

[IMG: Thomas Cook]

[IMG: Coca Cola]

[IMG: Jsw One]

[IMG: Shaadi.Com 2]

[IMG: Karnataka Bank Ltd]

[IMG: South Indian Bank]

[IMG: Policybazaar.com]

[IMG: Oyo]

[IMG: Ola]

[IMG: Airtel]

[IMG: Dominos]

[IMG: Flipkart]

[IMG: Punjab National Bank]

[IMG: BigBasket]

[IMG: Swiggy]

[IMG: Hungama]

[IMG: IndusInd Bank]

[IMG: Titan]

[IMG: Mamaearth]

[IMG: Physics Wallah]

[IMG: HDFC PayZapp]

[IMG: The Indian Express]

[IMG: SBI Securities]

[IMG: TATA NEU]

[IMG: Starbucks]

[IMG: Amazon Mini TV]

[IMG: Thomas Cook]

[IMG: Coca Cola]

[IMG: Jsw One]

[IMG: Shaadi.Com 2]

[IMG: Karnataka Bank Ltd]

[IMG: South Indian Bank]

Read Case Studies

[IMG: SoundCloud (Horizontal Black)]

[IMG: Loblaw Companies Limited 2]

[IMG: Poshmark]

[IMG: Caribou Coffee]

[IMG: Publishers Clearing House]

[IMG: Papa Murphys]

[IMG: Travelodge]

[IMG: Citibank]

[IMG: Beem]

[IMG: SoundCloud (Horizontal Black)]

[IMG: Loblaw Companies Limited 2]

[IMG: Poshmark]

[IMG: Caribou Coffee]

[IMG: Publishers Clearing House]

[IMG: Papa Murphys]

[IMG: Travelodge]

[IMG: Citibank]

[IMG: Beem]

[IMG: SoundCloud (Horizontal Black)]

[IMG: Loblaw Companies Limited 2]

[IMG: Poshmark]

[IMG: Caribou Coffee]

[IMG: Publishers Clearing House]

[IMG: Papa Murphys]

[IMG: Travelodge]

[IMG: Citibank]

[IMG: Beem]

[IMG: SoundCloud (Horizontal Black)]

[IMG: Loblaw Companies Limited 2]

[IMG: Poshmark]

[IMG: Caribou Coffee]

[IMG: Publishers Clearing House]

[IMG: Papa Murphys]

[IMG: Travelodge]

[IMG: Citibank]

[IMG: Beem]

[IMG: SoundCloud (Horizontal Black)]

[IMG: Loblaw Companies Limited 2]

[IMG: Poshmark]

[IMG: Caribou Coffee]

[IMG: Publishers Clearing House]

[IMG: Papa Murphys]

[IMG: Travelodge]

[IMG: Citibank]

[IMG: Beem]

[IMG: SoundCloud (Horizontal Black)]

[IMG: Loblaw Companies Limited 2]

[IMG: Poshmark]

[IMG: Caribou Coffee]

[IMG: Publishers Clearing House]

[IMG: Papa Murphys]

[IMG: Travelodge]

[IMG: Citibank]

[IMG: Beem]

Read Case Studies

[IMG: Citibank]

[IMG: TopCashback]

[IMG: Skroutz]

[IMG: Neue Zürcher Zeitung (NZZ)]

[IMG: Audiomack]

[IMG: Travelodge]

[IMG: FoodHub]

[IMG: Wetter]

[IMG: Deutsche Telekom]

[IMG: Fastic]

[IMG: Dominos]

[IMG: Poshmark]

[IMG: SoundCloud (Horizontal Black)]

[IMG: Citibank]

[IMG: TopCashback]

[IMG: Skroutz]

[IMG: Neue Zürcher Zeitung (NZZ)]

[IMG: Audiomack]

[IMG: Travelodge]

[IMG: FoodHub]

[IMG: Wetter]

[IMG: Deutsche Telekom]

[IMG: Fastic]

[IMG: Dominos]

[IMG: Poshmark]

[IMG: SoundCloud (Horizontal Black)]

[IMG: Citibank]

[IMG: TopCashback]

[IMG: Skroutz]

[IMG: Neue Zürcher Zeitung (NZZ)]

[IMG: Audiomack]

[IMG: Travelodge]

[IMG: FoodHub]

[IMG: Wetter]

[IMG: Deutsche Telekom]

[IMG: Fastic]

[IMG: Dominos]

[IMG: Poshmark]

[IMG: SoundCloud (Horizontal Black)]

Read Case Studies

[IMG: Unilever]

[IMG: Krave Mart]

[IMG: LAAM]

[IMG: Markaz Technologies]

[IMG: Bayut]

[IMG: Dastgyr]

[IMG: swvl]

[IMG: DealCart]

[IMG: Azadea]

[IMG: Samsung]

[IMG: Tommy Hilfiger]

[IMG: Adidas]

[IMG: Unilever]

[IMG: Krave Mart]

[IMG: LAAM]

[IMG: Markaz Technologies]

[IMG: Bayut]

[IMG: Dastgyr]

[IMG: swvl]

[IMG: DealCart]

[IMG: Azadea]

[IMG: Samsung]

[IMG: Tommy Hilfiger]

[IMG: Adidas]

[IMG: Unilever]

[IMG: Krave Mart]

[IMG: LAAM]

[IMG: Markaz Technologies]

[IMG: Bayut]

[IMG: Dastgyr]

[IMG: swvl]

[IMG: DealCart]

[IMG: Azadea]

[IMG: Samsung]

[IMG: Tommy Hilfiger]

[IMG: Adidas]

Read Case Studies

[IMG: Tabby]

[IMG: Danube Home]

[IMG: Azadea]

[IMG: Damac]

[IMG: Mobily]

[IMG: Jumia]

[IMG: Bayut]

[IMG: Rain]

[IMG: AMC Theatres]

[IMG: Apparel Group]

[IMG: Al Othaim]

[IMG: Enjaz]

[IMG: Tabby]

[IMG: Danube Home]

[IMG: Azadea]

[IMG: Damac]

[IMG: Mobily]

[IMG: Jumia]

[IMG: Bayut]

[IMG: Rain]

[IMG: AMC Theatres]

[IMG: Apparel Group]

[IMG: Al Othaim]

[IMG: Enjaz]

[IMG: Tabby]

[IMG: Danube Home]

[IMG: Azadea]

[IMG: Damac]

[IMG: Mobily]

[IMG: Jumia]

[IMG: Bayut]

[IMG: Rain]

[IMG: AMC Theatres]

[IMG: Apparel Group]

[IMG: Al Othaim]

[IMG: Enjaz]

Read Case Studies

[IMG: Mugg and Bean]

[IMG: GoTyme]

[IMG: Sanlam]

[IMG: Sportsmans Warehouse]

[IMG: Intercare]

[IMG: Weelee 2]

[IMG: Wimpy]

[IMG: The Capital Hotel]

[IMG: The Unlimited]

[IMG: Farfetch]

[IMG: Big Bus Tours]

[IMG: Kayak]

[IMG: SoundCloud (Horizontal Black)]

[IMG: Mugg and Bean]

[IMG: GoTyme]

[IMG: Sanlam]

[IMG: Sportsmans Warehouse]

[IMG: Intercare]

[IMG: Weelee 2]

[IMG: Wimpy]

[IMG: The Capital Hotel]

[IMG: The Unlimited]

[IMG: Farfetch]

[IMG: Big Bus Tours]

[IMG: Kayak]

[IMG: SoundCloud (Horizontal Black)]

[IMG: Mugg and Bean]

[IMG: GoTyme]

[IMG: Sanlam]

[IMG: Sportsmans Warehouse]

[IMG: Intercare]

[IMG: Weelee 2]

[IMG: Wimpy]

[IMG: The Capital Hotel]

[IMG: The Unlimited]

[IMG: Farfetch]

[IMG: Big Bus Tours]

[IMG: Kayak]

[IMG: SoundCloud (Horizontal Black)]

Read Case Studies

[IMG: Coca Cola]

[IMG: Nestle]

[IMG: Banco Pichincha 2]

[IMG: Cloudwalk]

[IMG: Consorcio Magalu]

[IMG: Samsung]

[IMG: Outback Steakhouse]

[IMG: Remessa Online]

[IMG: Citibank]

[IMG: Adidas]

[IMG: Pizza Hut]

[IMG: Papapa]

[IMG: Conta Simples]

[IMG: Coca Cola]

[IMG: Nestle]

[IMG: Banco Pichincha 2]

[IMG: Cloudwalk]

[IMG: Consorcio Magalu]

[IMG: Samsung]

[IMG: Outback Steakhouse]

[IMG: Remessa Online]

[IMG: Citibank]

[IMG: Adidas]

[IMG: Pizza Hut]

[IMG: Papapa]

[IMG: Conta Simples]

[IMG: Coca Cola]

[IMG: Nestle]

[IMG: Banco Pichincha 2]

[IMG: Cloudwalk]

[IMG: Consorcio Magalu]

[IMG: Samsung]

[IMG: Outback Steakhouse]

[IMG: Remessa Online]

[IMG: Citibank]

[IMG: Adidas]

[IMG: Pizza Hut]

[IMG: Papapa]

[IMG: Conta Simples]

Read Case Studies

[IMG: Generalli]

[IMG: Samsung]

[IMG: Deutsche Telekom]

[IMG: Flipkart]

[IMG: Reckitt]

[IMG: Nestle]

[IMG: Dominos]

[IMG: Landmark Group]

[IMG: Kredivo]

[IMG: Mashreq]

[IMG: Generalli]

[IMG: Samsung]

[IMG: Deutsche Telekom]

[IMG: Flipkart]

[IMG: Reckitt]

[IMG: Nestle]

[IMG: Dominos]

[IMG: Landmark Group]

[IMG: Kredivo]

[IMG: Mashreq]

[IMG: Generalli]

[IMG: Samsung]

[IMG: Deutsche Telekom]

[IMG: Flipkart]

[IMG: Reckitt]

[IMG: Nestle]

[IMG: Dominos]

[IMG: Landmark Group]

[IMG: Kredivo]

[IMG: Mashreq]

Read Case Studies

[IMG: Blibli]

[IMG: CIMB]

[IMG: BRI Ceria]

[IMG: XL Axiata]

[IMG: Ruparupa]

[IMG: Kopi Kenangan]

[IMG: Astrapay]

[IMG: Vidio]

[IMG: Alfa Mart]

[IMG: OLX]

[IMG: Coca Cola]

[IMG: Dominos]

[IMG: Adidas]

[IMG: Blibli]

[IMG: CIMB]

[IMG: BRI Ceria]

[IMG: XL Axiata]

[IMG: Ruparupa]

[IMG: Kopi Kenangan]

[IMG: Astrapay]

[IMG: Vidio]

[IMG: Alfa Mart]

[IMG: OLX]

[IMG: Coca Cola]

[IMG: Dominos]

[IMG: Adidas]

[IMG: Blibli]

[IMG: CIMB]

[IMG: BRI Ceria]

[IMG: XL Axiata]

[IMG: Ruparupa]

[IMG: Kopi Kenangan]

[IMG: Astrapay]

[IMG: Vidio]

[IMG: Alfa Mart]

[IMG: OLX]

[IMG: Coca Cola]

[IMG: Dominos]

[IMG: Adidas]

Read Case Studies

[IMG: Lixibox]

[IMG: Smart Pay]

[IMG: 7-Eleven]

[IMG: Pops]

[IMG: Vieon]

[IMG: Fahasa.com]

[IMG: Dragon Capital]

[IMG: Coca Cola]

[IMG: Dominos]

[IMG: Adidas]

[IMG: Starbucks]

[IMG: Lixibox]

[IMG: Smart Pay]

[IMG: 7-Eleven]

[IMG: Pops]

[IMG: Vieon]

[IMG: Fahasa.com]

[IMG: Dragon Capital]

[IMG: Coca Cola]

[IMG: Dominos]

[IMG: Adidas]

[IMG: Starbucks]

[IMG: Lixibox]

[IMG: Smart Pay]

[IMG: 7-Eleven]

[IMG: Pops]

[IMG: Vieon]

[IMG: Fahasa.com]

[IMG: Dragon Capital]

[IMG: Coca Cola]

[IMG: Dominos]

[IMG: Adidas]

[IMG: Starbucks]

Read Case Studies

[IMG: TymeBank]

[IMG: JTI]

[IMG: ABS CBN]

[IMG: Home Credit]

[IMG: Pickup Coffee]

[IMG: BillEase]

[IMG: SM Supermalls]

[IMG: All Home]

[IMG: Sarisuki]

[IMG: Growsari]

[IMG: KFC]

[IMG: Angkas]

[IMG: Coca Cola]

[IMG: Dominos]

[IMG: TymeBank]

[IMG: JTI]

[IMG: ABS CBN]

[IMG: Home Credit]

[IMG: Pickup Coffee]

[IMG: BillEase]

[IMG: SM Supermalls]

[IMG: All Home]

[IMG: Sarisuki]

[IMG: Growsari]

[IMG: KFC]

[IMG: Angkas]

[IMG: Coca Cola]

[IMG: Dominos]

[IMG: TymeBank]

[IMG: JTI]

[IMG: ABS CBN]

[IMG: Home Credit]

[IMG: Pickup Coffee]

[IMG: BillEase]

[IMG: SM Supermalls]

[IMG: All Home]

[IMG: Sarisuki]

[IMG: Growsari]

[IMG: KFC]

[IMG: Angkas]

[IMG: Coca Cola]

[IMG: Dominos]

Read Case Studies

[IMG: Carsome]

[IMG: Thai PBS]

[IMG: DKSH]

[IMG: Freshket]

[IMG: CIMB]

[IMG: Rev Edition]

[IMG: VIPA]

[IMG: Health Plaza]

[IMG: 7-Eleven]

[IMG: Coca Cola]

[IMG: Dominos]

[IMG: Adidas]

[IMG: Starbucks]

[IMG: Samsung]

[IMG: Carsome]

[IMG: Thai PBS]

[IMG: DKSH]

[IMG: Freshket]

[IMG: CIMB]

[IMG: Rev Edition]

[IMG: VIPA]

[IMG: Health Plaza]

[IMG: 7-Eleven]

[IMG: Coca Cola]

[IMG: Dominos]

[IMG: Adidas]

[IMG: Starbucks]

[IMG: Samsung]

[IMG: Carsome]

[IMG: Thai PBS]

[IMG: DKSH]

[IMG: Freshket]

[IMG: CIMB]

[IMG: Rev Edition]

[IMG: VIPA]

[IMG: Health Plaza]

[IMG: 7-Eleven]

[IMG: Coca Cola]

[IMG: Dominos]

[IMG: Adidas]

[IMG: Starbucks]

[IMG: Samsung]

Read Case Studies

[IMG: Money Hero]

[IMG: Trust Bank]

[IMG: Chope]

[IMG: IHH]

[IMG: Citibank]

[IMG: Syfe]

[IMG: AirAsia]

[IMG: Zalora]

[IMG: Coca Cola]

[IMG: Dominos]

[IMG: Adidas]

[IMG: Starbucks]

[IMG: Samsung]

[IMG: KFC]

[IMG: Money Hero]

[IMG: Trust Bank]

[IMG: Chope]

[IMG: IHH]

[IMG: Citibank]

[IMG: Syfe]

[IMG: AirAsia]

[IMG: Zalora]

[IMG: Coca Cola]

[IMG: Dominos]

[IMG: Adidas]

[IMG: Starbucks]

[IMG: Samsung]

[IMG: KFC]

[IMG: Money Hero]

[IMG: Trust Bank]

[IMG: Chope]

[IMG: IHH]

[IMG: Citibank]

[IMG: Syfe]

[IMG: AirAsia]

[IMG: Zalora]

[IMG: Coca Cola]

[IMG: Dominos]

[IMG: Adidas]

[IMG: Starbucks]

[IMG: Samsung]

[IMG: KFC]

Read Case Studies

[IMG: Carsome]

[IMG: Telekom Malaysia]

[IMG: CTOS]

[IMG: Red One]

[IMG: Atome]

[IMG: AirAsia]

[IMG: CIMB Bank]

[IMG: 7-Eleven]

[IMG: Paywatch]

[IMG: Adidas]

[IMG: Starbucks]

[IMG: Samsung]

[IMG: RYT Bank]

[IMG: Coca Cola]

[IMG: Carsome]

[IMG: Telekom Malaysia]

[IMG: CTOS]

[IMG: Red One]

[IMG: Atome]

[IMG: AirAsia]

[IMG: CIMB Bank]

[IMG: 7-Eleven]

[IMG: Paywatch]

[IMG: Adidas]

[IMG: Starbucks]

[IMG: Samsung]

[IMG: RYT Bank]

[IMG: Coca Cola]

[IMG: Carsome]

[IMG: Telekom Malaysia]

[IMG: CTOS]

[IMG: Red One]

[IMG: Atome]

[IMG: AirAsia]

[IMG: CIMB Bank]

[IMG: 7-Eleven]

[IMG: Paywatch]

[IMG: Adidas]

[IMG: Starbucks]

[IMG: Samsung]

[IMG: RYT Bank]

[IMG: Coca Cola]

Read Case Studies

[IMG: Canstar]

[IMG: MyDeal]

[IMG: 13 Cabs]

[IMG: Nova Entertainment]

[IMG: Jimmy Brings]

[IMG: Citibank]

[IMG: Adidas]

[IMG: 7-Eleven]

[IMG: Samsung]

[IMG: Dominos]

[IMG: Starbucks]

[IMG: Nestle]

[IMG: KFC]

[IMG: SoundCloud (Horizontal Black)]

[IMG: Canstar]

[IMG: MyDeal]

[IMG: 13 Cabs]

[IMG: Nova Entertainment]

[IMG: Jimmy Brings]

[IMG: Citibank]

[IMG: Adidas]

[IMG: 7-Eleven]

[IMG: Samsung]

[IMG: Dominos]

[IMG: Starbucks]

[IMG: Nestle]

[IMG: KFC]

[IMG: SoundCloud (Horizontal Black)]

[IMG: Canstar]

[IMG: MyDeal]

[IMG: 13 Cabs]

[IMG: Nova Entertainment]

[IMG: Jimmy Brings]

[IMG: Citibank]

[IMG: Adidas]

[IMG: 7-Eleven]

[IMG: Samsung]

[IMG: Dominos]

[IMG: Starbucks]

[IMG: Nestle]

[IMG: KFC]

[IMG: SoundCloud (Horizontal Black)]

Read Case Studies

[IMG: Ario]

[IMG: MyDeal]

[IMG: 13 Cabs]

[IMG: Nova Entertainment]

[IMG: Jimmy Brings]

[IMG: Citibank]

[IMG: Adidas]

[IMG: 7-Eleven]

[IMG: Samsung]

[IMG: Dominos]

[IMG: Starbucks]

[IMG: Nestle]

[IMG: KFC]

[IMG: SoundCloud (Horizontal Black)]

[IMG: Ario]

[IMG: MyDeal]

[IMG: 13 Cabs]

[IMG: Nova Entertainment]

[IMG: Jimmy Brings]

[IMG: Citibank]

[IMG: Adidas]

[IMG: 7-Eleven]

[IMG: Samsung]

[IMG: Dominos]

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[IMG: SoundCloud (Horizontal Black)]

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[IMG:
15000 chars
SUB-PAGE (https://moengage.com/customers/customer-stories/) Our Customer Success Stories | Hear It From Our Customers
[H6]
CASE STUDIES

[H1] See How Leading Brands Turn Insights Into Impact

Our 360° Customer Engagement suite offers a delightful experience to many brands and their users. Read what our customers have to say.

[IMG: S]

[H3]
S’More Achieves 65% Uplift in the App Engagement Time with Personalized Customer Experiences

[IMG: Empiricus]

[H3]
How Empiricus Increased Customer Retention by 135% with Automated and Personalised Journeys

[IMG: 1Weather]

[H3]
1Weather, Top-rated U.S. Weather App, Scales Mobile User Engagement by 3X

[H3]
Driving Impact Through Data Excellence

[H6] Adoption
1.5x
Growth in app adoption

[IMG: Magenta]

[H6] Lifestyle
35% increase
in subscription purchases

[IMG: Fastic]

[H6] Retention
28%
Average conversion on influencer campaigns via push notifications

[IMG: Sweatcoin]

[H6] Engagement
25 Million
Incremental app opens

[IMG: 1Weather]

[H6] Banking & Finance
135%
increase in new customer retention

[IMG: Empiricus]

[H6] Personalization
65%
Uplift in the App Engagement Time

[IMG: S]

[H6] Conversion
Lifestyle

[IMG: azafashions]

20%
Jump in Email Engagement
Read Case Study

[IMG: Aza Fashions Boosts In-app Revenue by 25% Using MoEngage’s AI-powered Personalization - Video Cover]

[IMG: play-icon]

Sports & Gaming

[IMG: Foxwoods Resort Casino]

Betting on Real-time: How Foxwoods is Elevating the Guest Experience

Logistics

[IMG: Shiprocket]

22%
Improvement in Open Rates using AI-optimized content

Engagement
Retail & E-commerce

[IMG: Wakefit]

10%
Revenue Growth

[IMG: Bisleri Boosts D2C Customer Retention by 50% Using Personalized Omnichannel Journeys - Video Cover]

[IMG: play-icon]

[H6]
Retail & E-commerce

[IMG: Bisleri]

50%
Customer retention
Read Case Study

Retention
Banking & Finance

[IMG: Zigi App]

40%
Increase in User Retention

Conversion
Banking & Finance

[IMG: Choice]

19%
Uplift in Conversion Rate

Engagement
Media & Entertainment

[IMG: Gujarat Titans]

93.89%
Uplift in App Screenviews

[H6]
Retail & E-commerce

[IMG: Giva]

Instant
Operational Visibility
Read Case Study

[IMG: How GIVA Uses MoEngage to Drive Deeper Customer Analysis and Omnichannel Engagement - Video Cover]

[IMG: play-icon]

Conversion
Industry

[IMG: Jumia]

13%
Growth in the Number of Purchase Events QoQ

Retention
Banking & Finance

[IMG: Zigi App]

Zigi aumenta retenção de usuários em 40% em um trimestre com fluxos automatizados da MoEngage

Analytics
Retail & E-commerce

[IMG: Homzmart]

20%
boost in conversion with personalised campaigns.

[IMG: How HT Digital Mastered Real-Time News Personalization and Engagement with MoEngage - Video Cover]

[IMG: play-icon]

[H6] Engagement
Media & Entertainment

[IMG: HT Media]

Significant Boost
in Retention Rates
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Retention
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SUB-PAGE (https://moengage.com/blog/only-vendor-named-customers-choice-gartner-voice-of-customer-email-marketing/) MoEngage, the Only Vendor Named Customers’ Choice in the Gartner™ Peer Insights Voice of Customer: Email Marketing Report 2026 | MoEngage
[H1] MoEngage, the Only Vendor Named Customers’ Choice in the Gartner™ Peer Insights Voice of Customer: Email Marketing Report 2026

By
Raviteja Dodda

UPDATED:
20 May 2026

3 minread

[IMG: MoEngage, the Only Vendor Named Customers’ Choice in the Gartner™ Peer Insights Voice of Customer: Email Marketing Report 2026]

Reading Time: 3 minutesFor B2C enterprise brands, email is often the most effective channel for customer engagement. At an enterprise level, the challenge is ensuring that a personalized, real-time message reaches the customer at exactly the right moment in their journey. When your email tool is part of a larger, fragmented stack, achieving that level of context becomes nearly impossible. The data is slow, and the systems often feel disconnected.
However, marketers view their engagement strategies as a dynamic and interconnected journey across a variety of touchpoints, including email, push notifications, websites, and offline interactions. This insight acted as a North Star as we set out to eliminate data fragmentation and build a unified customer-centric architecture. Today, I’m proud to share that our vision for a unified, customer-centric alternative has been validated by the people who matter most – our customers.
[H2] MoEngage, the Only Vendor Named A Customer’s Choice
Recently, Gartner released the 2026 Peer Insights “Voice of the Customer” for Email Marketing. MoEngage was the only vendor named a Customer’s Choice, a recognition based on verified reviews from people using the platform in their day-to-day work.
Product consistency: Our users rated our product capabilities at 4.7/5.0. This suggests that building a native-first platform, rather than bolting systems together, is helping marketers do their work without the technical friction of a fragmented stack.
Support as a human metric: We received a 4.8/5.0 for Support Experience. Software is never perfect, especially at scale. When things get complex, our team stands with the customer.
Implementation reality: Moving to a new enterprise tool is often stressful. Our users gave us a 4.6/5.0 for Deployment Experience, which tells me our focus on reducing complexity is making a difference.
The recommendation rate: 97% of our users said they are willing to recommend us. To me, this is the most important signal in the report. It means the platform is actually solving the problems it was meant to solve.
This report reflects feedback from our global community of marketers and product owners, spanning high-velocity markets in the Asia Pacific to our growing partnerships in Europe and North America. Every piece of feedback in this report is a constraint that will shape what we build next.
[H3]
Source
*Reviews have been edited to account for errors and readability.
[H3]
Source
*Reviews have been edited to account for errors and readability.
Source
*Reviews have been edited to account for errors and readability.
Source
*Reviews have been edited to account for errors and readability.
[H2] Still Building, Still Learning
If you’ve shared a pain point, requested a feature, or pushed us for a better solution—thank you. You are the architect of this success. While we are honored with this recognition, we realize there’s more work to be done. That’s why we are committed to listening to you and working together to build the roadmap not just for our platform, but for the future of customer engagement.
[H2] About Gartner Peer Insights™
Gartner Peer Insights™ “Voice of the Customer” report consolidates verified customer reviews on its Peer Insights portal and categorizes vendors based on User Interest and Adoption, and Overall Experience.
Gartner, Peer Insights™, and The Gartner Peer Insights Customers’ Choice badge are trademarks of Gartner, Inc., and/or its affiliates, and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product, or service depicted in this content, nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

[IMG: Raviteja Dodda]

Raviteja Dodda

Raviteja (Ravi) Dodda is the Co-founder and CEO of MoEngage, an insights-led customer engagement platform built for customer-obsessed marketers and product owners. He is an alumnus of IIT-Kharagpur. Ravi has more than 10 years of experience in leading global teams and managing successful products. Prior to MoEngage, he co-founded and built DelightCircle, a local-offers mobile app. Ravi has been recognized in the BW Disrupt 40 under 40 and Forbes 30 under 30 lists.
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SUB-PAGE (https://moengage.com/blog/) MoEngage Blog – A Guide to Customer Engagement & User Retention
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Re
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🧭 Industry Context — common generic-claim patterns in Marketing, SEO & Advertising Agencies to weigh the text against
Generic Claims: we grow businesses, results that speak for themselves, your marketing partner, proven track record, trusted by leading brands, we increase your revenue…
Red Flags: guaranteed rankings or specific position promises, case studies with no client names or metrics, proprietary tools that are rebranded free tools, results claims without timeframes or baselines, partner badges without verifiable partner directory listing, every service offered by a small team with no specialists…
Semantic Drift Patterns: homepage claims data-driven but case studies show no metrics, claims full-service but team is three people, homepage targets enterprise but case studies are local businesses, claims proprietary methodology but describes standard practices, ROI focus on homepage but portfolio shows vanity metrics only…
Proof Expectations: named client case studies with before-and-after metrics, specific revenue or traffic numbers achieved, verified vendor partnerships with tier levels, team member profiles with specific expertise and career history, portfolio with named clients and campaign details, third-party ratings on Clutch, G2, or Google…