Information Density: Online Optimism – Signal Evidence & AI Readability

Natasha, AE
[IMG: Natasha speaks on the phone in the office]
[H1] We are
Online Optimism,
a creative digital marketing & design agency.
We make marketing personal.
Ever since Flynn founded the company in 2012, we’ve been an agency that puts people first. From investing in our staff’s skills and well-being to acting as an extension of our clients’ teams, we prioritize human connections while working in the digital marketing and design landscape.
Our ServicesGet in TouchSaraVP of Ops
[IMG: Sara Bandurian holding an Online Optimism business card demonstrating the new logo]
[H2] Headquartered in New Orleans, Delivering Results and Optimism Around the World
With staff located in New Orleans where we’re headquartered, in New York City where we have a second office, and remotely across the country, we bring the best of the hybrid workforce to our clients. Online Optimism specializes in online marketing campaigns, including, social media, AEO & SEO, Reddit, Google Ads, WordPress & Shopify, video production, email , display ads, branding, and more.
[H2] Latest from our blog

[IMG: An orange cat looks out from the window of a cardboard scratcher shaped like a flower shop.]
Bri Hoomes|May 1, 2026
[H3] My Cats’ Flower Shop Is Back Open: What Great Community Management Actually Does for Your Brand
As a community manager, I spend my days building and engaging with our clients’ social media audiences. One thing has become clear: community management goes beyond scheduled posts and canned…

MearaVP of PeopleJordanVP of Revenue
[IMG: Two women smiling and chatting in a bright room with a brick wall background. One wears a green top and has a tattoo, the other wears glasses and a white vest.]
Meara McNitt|March 6, 2026
[H3] What It Actually Looks Like to Support Women at Work

[IMG: Meara McNitt, VP of People at Online Optimism, working on a laptop at a white desk with a coffee mug, houseplant, and gallery wall of framed artwork in the background.]
Meara McNitt|February 10, 2026
[H3] Leading with Values When the World Feels Heavy

[IMG: Plumber repairing a kitchen sink during a residential plumbing service call.]
Kimberly Hampton|February 3, 2026
[H3] Why Lead Quality Matters More Than Lead Volume in Plumbing Marketing

[H2] Partner with Experts You Can Count On
/wp-content/uploads/2025/08/20250819_OO_EC_TestimonialReel_v2_noSubs.mp4
/wp-content/uploads/2025/08/20250819_OO_EC_TestimonialReel_v2_noSubs.mp4At Online Optimism, we produce innovative, data-driven campaigns that are tailored to your goals. In addition to working with clients across the country, we’re experienced with a range of industries, including healthcare, hospitality, education, AEC, government, nonprofit, finance, technology, automotive, and more.
Your company’s insight and experience is combined with our research and expertise to produce powerful, practical outcomes. By communicating regularly with your team and sharing detailed reporting, we ensure you stay satisfied with the results of our work.
[H2] Our Recent Projects

[IMG: Young woman looks at a SCCADVASA ad on her phone. The ad shows an image of a woman and baby, with the text,]
[H3] Spreading Awareness with Paid Social Media
Creative | Social Media Advertising

[H3] Generating 19.75% More In Results For TMS Therapy Through Strategic Healthcare Advertising
Digital Advertising

[IMG: The exterior of the Historic New Orleans Collection building]
[H3] Google Grant Fuels Growth of Historic New Orleans Organization
Digital Advertising

[IMG: A doctor browses the AO North America blog on a laptop, with a stethoscope next to them.]
[H3] A User-Friendly Blog Microsite for AO North America
Web Design
[H2] A Few of Our Past & Present Clients

[IMG: Case Paper]

[IMG: Decide DeKalb Development Authority]

[IMG: New Orleans Downtown Development District (DDD)]

[IMG: Stratus Firm]

[IMG: Truck Driver Institute (TDI)]

[IMG: Tulane University Institute for Innovation in Health Equity]

[H2] You’ll Be Optimistic Too After You Chat With Us!
Reach Out

Flynn, CEOAlyssa, Sr AE
[H1] Our Services
As a full-service digital marketing agency, our capabilities stretch across platforms to cover nearly every tactic that an organization can utilize to grow and better represent their business online.
Explore our main capabilities below. Not sure if we provide what you’re looking for? Contact an Optimist today to find out.
[H1] Our Services
As a full-service digital marketing agency, our capabilities stretch across platforms to cover nearly every tactic that an organization can utilize to grow and better represent their business online.
Explore our main capabilities below. Not sure if we provide what you’re looking for? Contact an Optimist today to find out.

LaurenSr Content DirectorJordan, VP of Revenue
[IMG: Lauren, who has a Google Analytics page open on her laptop, turns to smile at the camera as Jordan and Claire work on their own projects in the background.]
[H3] AEO, AIO, & GEO

AbbySocial Media Strategist
[IMG: Abby stands smiling in the office. Behind her, Meara and Madison are in conversation.]
[H3] All-In-One Community Operations Partner

Alyssa, Sr AE
[IMG: Alyssa sits at her desk in the Online Optimism office, smiling at the computer.]
[H3] Automation Services Partner

ClaireCreative DirectorAmanda, Sr Designer
[IMG: Claire points to something on Amanda]
[H3] Branding

AlexEmail Strategist
[IMG: Alex looks of from a laptop and smiles.]
[H3] Content Marketing

Esteban, Ads Director
[IMG: Esteban reviews a Google Tag Manager container on his computer in the office.]
[H3] Digital Ads

MearaVP of PeopleLaurenSr Content Director
[IMG: Meara laughs while talking to Lauren in front of an iPhone camera.]
[H3] Influencer & Content Creator Marketing

HannahSearch & Content StrategistNatasha, AE
[IMG: Hannah sits at her desk and smiles. Natasha leans on the desk behind her, looking at the computer screen. There]
[H3] Reddit Management

LaurenSr Content Director
[IMG: Lauren looks up from working on a laptop and smiles.]
[H3] Search Engine Optimization (SEO)

MadisonSocial Media DirectorAbbySocial Media Strategist
[IMG: Madison and Abby working on a social media campaign.]
[H3] Social Media Management

ErinMultimedia CreatorClaire, Creative Director
[IMG: Erin and Claire stand behind a camera during a video shoot. Erin adjust the camera.]
[H3] Video Production

Ivey, Sr DeveloperClaire, Creative Director
[IMG: Ivey leans over Claire]
[H3] Website Design

[H2] From Our CEO
“The most effective digital marketing strategies don’t just chase algorithms or trends. They’re built on strong marketing principles along with adaptability, and they connect with actual humans wherever they’re online.”

[IMG: Flynn Zaiger]
♟️ ? ?
[H3] Flynn Zaiger
CEO

[H1] About
[H2] About Online Optimism
Since launching in 2012, we’ve built an agency to be Optimistic about. It started with our CEO, Flynn, and has grown to include our headquarters in New Orleans, a second office in New York City, and a talented, hybrid team of creative and digital marketing talent from around the country.
[H3] Our Mission
Be a creative digital agency that puts people & Optimism first.
[H3] Our Vision
Be a leading creative digital agency that creates exceptional work and fosters employee growth in an effort to support thriving businesses and organizations in our community.
[H3] Our Values
[H4] Build On Trust
Trust is the greatest asset we have. Clients hire us because they trust us to represent and grow their business, while marketers and creatives join us because they trust our mission aligns with their personal goals. Everything begins with trust.
[H4] Be Exceptionally Helpful
At all times, our organization and employees strive to be exceptionally helpful. Going above and beyond is our norm.
Natasha, AEHannahSearch & Content Strategist
[IMG: Natasha and Hannah look up from work on Reddit and smile. A Reddit water bottle is on their desk.]
[H4] Keep It Human
As a digital-first company, screens and devices occupy much of our time. They are valuable tools that facilitate our work, but not replacements for personal connections and communication. We do business with people—not products.
[H4] Always Optimize
Working on the leading edge of technology allows us to improve our work and results. In a rapidly evolving industry, we know there will be missteps along the way—what matters is learning quickly and correcting course. We always look for ways to make the next campaign even better than the last.
[H4] Support Our Communities
Whether it’s through volunteering, providing paid internships, or sharing our expertise with local businesses, we’re always ready to support others. We work to ensure we are continually making a positive impact on our communities.
[IMG: The Online Optimism team works to pack harm reduction kits at our annual retreat]
[H4] Celebrate Often
We push ourselves every day, which deserves to be rewarded. Every victory, big or small, is celebrated at our agency.
JordanVP of Revenue
[IMG: Jordan laughs while talking to Flynn in the office]
[H4] Work Is Work, Not Life
We trust our Optimists to do their work while on the clock and encourage them to unplug outside their office hours and while on vacation. We believe our team can produce its best work when everyone prioritizes their health, wellness, and life.
[H2] Company FAQs
[H3] How did Online Optimism start?
We were launched by Flynn in 2012 from his kitchen table. We’ve since grown to around 20 Optimists, with roughly half our staff still in New Orleans, and the other half working remotely from across the country.
[H3] What makes Online Optimism different from other agencies?
We make marketing personal. Unlike agencies that follow rigid templates and standardization, we tailor our approach to your unique goals and audience. Everything from our proposal options to our strategies is customized to your organization’s needs. Plus, you’ll always know the real people behind your marketing—no faceless account managers here! Our Optimists become an extension of your team, providing regular updates and detailed reporting so you’re never left wondering what we’re up to.
[H3] What services do you provide?
If it touches a screen and affects marketing, we likely handle it—though if we don’t, we’re always happy to point you in the right direction. Our typical marketing accounts are between $5,000–$35,000/month, though we handle some smaller and bigger accounts. Website and one-off projects start at $8,000. You can find more detailed information about this on our Pricing page.
[H3] What industries do you specialize in?
We’ve worked with clients across diverse industries, including healthcare, hospitality, education, legal, AEC (Architecture, Engineering, and Construction), nonprofits, and more. Check out our Industries page to see specific examples of our work in your field!
[H3] How quickly can you start on my project?
After our initial chat, we’ll let you know how quickly we can get a proposal to you. Depending on the complexity of your needs, we’ll have it ready within 1-10 business days. When you move forward, we’ll begin our onboarding process, which usually takes 2–4 weeks (again, depending on your individual project’s specifics). We believe in doing things right rather than rushing, and we’re always transparent about our timeline from day one.
[H3] Can I meet with you?
Of course! New clients can book an initial call here. For other queries, fill out the form on our Contact page and the right person will reach out to you.
[H3] Can I be an Optimist?
We love your interest, and we also love adding talented people to our team! Check out our Careers page. If you’re in college or recently graduated, we recommend our Specialist program, our 12–16 week paid internship program.
[H3] What’s with all the green?
Oh, did you notice? It’s our brand color and we’re all about it! Green represents growth, optimism, and fresh thinking—all things we bring to your marketing. Plus, our team is perpetually growing and developing, just like our clients’ businesses.
[H2] Get to Know Our Optimists
Meet Our Team
[H2] Join Our Team
Visit Our Careers Page
[H2] Connect With Us in New Orleans
Check Out Our Marketing Blend
[H2] Ready to Work With Us?

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[H1] Get In Touch
The quickest way to get in touch is to fill out the form —we’ll get right back to you!
If you’re looking to join our team, you can find information on full-time positions here, and our Specialist (internship) program here.
[H2] Fill out the form below and we’ll get in touch.

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[H2] Working on a Story?
If you’re featuring our agency for a story or conference and need our logo files, click on the brand resources to catch ’em all. If there’s something else you’d like, please email [email protected] and our Optimists will be happy to assist.
Download Brand ResourcesMearaVP of PeopleJordanVP of Revenue
[IMG: Meara and Jordan at the office.]
[H2] Other Ways to Get In Touch
[H3] New Orleans | Headquarters
900 Camp Street, Suite 455
New Orleans, LA 70130
[H3] NYC
157 Columbus Ave, 4th Floor
New York, NY 10023
[H3] Email Us
[email protected]
[H3] Follow Us

MadisonSocial Media Director
[H1] Careers
Passionate? Ambitious? Exceptionally Helpful?
You might be an Optimist.
The best days at Online Optimism are when we get another team member just as excited to come to work as we are. At our agency, each day is an opportunity for growth—for our company, our clients, and ourselves.
[H2] Ready to Be an Optimist?
[H3] Full-Time Careers
We have no open positions at this time. Sign up with the form to be notified of future job openings!
[H3] Internship Opportunities
Our Specialist Program
Content Creator
[H3] Be Notified of Future Job Openings

"*" indicates required fields

[H2] Company Culture
As an Optimist, you’re a key part of our company’s vision: to be the marketing agency that organizations want to work with and people aspire to work for. Below you’ll find policies, processes, and perks we have in place to help you thrive as an Optimist!
BriCommunity Manager
[IMG: Bri looks up from her phone, sitting in a green chair at the Online Optimism office.]
AmandaSr Designer
[IMG: Amanda draws on an iPad while sitting in the conference room]
[H3] Making Work 100
While we work hard at Online Optimism, we also strive to make that time as productive and engaging as possible for our team. And we recognize that a healthy work-life balance is key to a thriving company culture.
[H4] Outside work
Though we’re a fast-growing business, we strongly believe in doing what we can to help our Optimists maintain a work-life balance. We don’t expect Optimists to work outside of office hours, and we specifically request that our employees do not check work emails after hours.
[H4] Non-compete policy
We will never get in the way of you becoming the best you. If an Optimist ever believes that there’s a better opportunity out there, we wish them the best and hope they stay in touch. Even after all this time? Always.
Optimists are also able to take freelance projects or maintain other side gigs, as long as it does not get in the way of their full-time hours, and their Director is aware of any marketing freelance projects they take on.
[H4] Goal Setting, Reviews, and KPIs
Our review system runs on a trimester schedule, so we set goals and have employee reviews every four months.
We set quantitative and qualitative goals each trimester with our CEO, Flynn, and your supervisor, if applicable. We call our quantitative goals Key Performance Indicators (KPIs). Depending on how many KPIs are achieved, employees can receive up to $400 in value for gift certificates to local small businesses, three times a year!
As part of the trimester review, we also have a frank discussion about your salary. At many companies, conversations about compensation are often avoided or outright condemned for reasons that benefit the company, not employees. Your salary at an agency often depends on your ability to negotiate, rather than your ability to help the company grow. This too often leads to unfair and inequitable wage differences between staff. We’re aware that talking about money can be uncomfortable for some people. But we hope that having regularly-scheduled conversations regarding salary throughout the year is a good step towards getting our employees onto a level playing field within our company.
During our review period, we also collect feedback from our employees regarding their peers, direct reports, managers, and themselves. They also receive an Engagement Survey to gauge overall employee satisfaction and give our Leadership this feedback to take action and optimize processes.
[H3] Remote Work
[H4] “You Do You” Work Environment
Our Optimists are all talented, but their preferences for where and how they work best are each unique. Our policy reflects the knowledge that they can choose their preferred workplace environment, and our job as a company is to be as supportive as possible.
Optimists are allowed to choose where they work from, starting on Day 1 of being an Optimist. That means they could work:
In-office at their own permanent desk or at our headquarters in New Orleans, LA, which comes with endless snacks, couches, and dual monitors. Our office has a casual dress code and a large (but sadly finite) amount of office pups.
From home, or anywhere else they have Internet access.
An open desk at a co-working space in a different city than Online Optimism’s headquarters, which we’ll pay for them to have access to.
In addition, they have the flexibility to change up the location whenever they want, without asking permission. They only need to inform us of changes in permanent residency so we may take care of the taxes and other legalities of working from a new state.
At the moment, the two restrictions are that staff must work during either Central or Eastern Time Zone business hours, and their residence must stay within the United States. Beyond that, the choice of where to work each day is theirs.
We’ll continue to bring our team together annually for a retreat in New Orleans. We’ll continue to find fun ways for our team to bond and engage, from happy hours to Tuesday Trivias. We’ll continue to organize volunteering and facilitate networking events, while providing opportunities for those outside our headquarters to support their community.
Some Optimists can feel Optimistic working from home and do incredible work for clients. Some love the camaraderie they get in an office. Others change their mind every day about where they work best.
It’s time to build a company that provides for that kind of flexibility in order to attract that top talent that our clients deserve.
MearaVP of People
[IMG: Meara works from home, wearing an Online Optimism t-shirt.]
IveySr Developer
[IMG: Ivey glances back at the camera with a smile, working beside Claire at the Online Optimism office.]
Flynn, CEO
[IMG: Flynn works from home, looking between his laptop and a vertical monitor.]
EstebanAds DirectorSaraVP of Ops
[IMG: Sara and Esteban stand together outside next to rows of new baby trees in pots, smiling for the camera.]
MadisonSocial Media Director
[IMG: Madison waves at the camera while volunteering for Culture Aid NOLA, wearing a yellow safety vest like other volunteers in the background.]
[H3] Supporting Our Communities
Whether it’s through volunteering, providing paid internships, or sharing our expertise with local businesses, we’re always ready to support others. We work toward a positive impact on our community.
[H4] Volunteering
Our staff is encouraged to volunteer within their communities. Our New Orleans team regularly volunteers together, with organizations like Wednesday at the Square through the Youth Leadership Council and Culture Aid NOLA, a no-barrier, no-stigma food aid nonprofit.
[H4] GIVE Hours
Remote staff and those looking to volunteer during work hours are supported by the company too! Team members have 16 hours (two days) worth of paid time off they can put toward volunteering with a nonprofit during the work day. Staff have used this time to serve food to the unhoused, walk dogs at a local shelter, garden with a local environmental group, and more!
[H4] Donate + Elevate
Through our donation match program, employees may donate to their favorite nonprofit organization and have this matched 100% by Online Optimism, up to $500 per year per employee.
This long-term program has an added twist that we are particularly excited about: Each year our team will review nonprofits and choose a New Orleans-based and national one with similar causes to donate to throughout the year. This chosen nonprofit will receive the same amount as that being matched for an employee’s personal donation. So in the end, we give 200% of what our employees choose to donate personally. Past nonprofits we have supported through this have been related to Climate Justice, Trans Rights Advocacy, Children’s Art Programs, Women’s Health, and more!
[H4] Nonprofit Spotlight
Each quarter, our team chooses a nonprofit that we believe has values aligned with ours, or that we have a personal connection to, and feature it on our social media and in a blog post, in addition to making a donation to them directly. This has helped our team get excited to learn about new nonprofits and suggest ones they already know about and would like to give exposure and support.
[H3] Our Commitment to DEI
We’re an inclusive company that’s dedicated to supporting BIPOC, LGBTQIA+, and other marginalized communities through both internal and external initiatives. Our DEI Committee meets regularly to plan events and initiatives to ensure we are continuing in our commitment.
[H4] DEI Training
All employees and Specialists complete a 90-minute course during their first three months with us. This ensures our company has a shared understanding and vocabulary surrounding DEI practices.
[H4] Reimagined Subscription
We offer all team members the option to subscribe to Reimagined’s newsletters, formerly called “Anti-Racism Daily.” Their newsletters share news and current events related to DEI, links for further reading, and action steps we can take now within our communities.
[H4] Affinity Groups
These groups provide space for socializing and resource-sharing to any Optimists who share an identity with the Affinity Group. Each group is employee-led and includes monthly prompts for discussion, quarterly happy hours, and the option to host company-wide learning events.
[H4] Book Club
Called “On the Same Page,” any team member may join our book club to take part in our discussions about a range of books by diverse authors. Three times each year, an Affinity Group chooses a book and pairs it with a movie sharing similar themes. We purchase the book for all participating employees and meet through the Trimester to discuss and reflect.
[H4] DEI Speakers
Twice each year we bring in a speaker to educate our team on a current topic relevant to our communities, usually tied to a non-profit organization or a business whose work aligns.
[H4] Lunchtime Chats
Our team also meets periodically during lunchtime to chat about current topics that are relevant to DEI, usually prompted through our Reimagined subscription’s recent newsletter content.
Read More about Our DEI Efforts
[H3] Health and Wellness
There are policies and benefits in place to ensure we prioritize our employees’ wellness inside and outside of their work day:
[H4] Health Insurance
We offer medical, dental, vision, and life insurance to all our full-time employees, as well access to an EAP (Employee Assistance Program) through CompPsych.
[H4] Unlimited Physical and Mental Sick Days
If you aren’t feeling 100%, we want you to take the time to rest and recover so you can be at your best during your work day.
[H4] Personal Focus Days
If a team member has a historically difficult day that they want to work on, but don’t feel well enough to attend meetings, we allow them to set these meeting-free days that allow them to work without needing to socialize and to take breaks as needed.
[H4] Out-Of-State Medical Procedures
If for some reason a medical procedure isn’t available near you, we will also fly you to another state where it is and pay for a night’s hotel stay, no questions asked.
[H4] Optimovers
Our ongoing walking competition lets employees choose to send in their daily walking miles to be entered into a raffle for gift cards related to health and wellness businesses.
Flynn, CEO
[IMG: Flynn holds up his 2024 OOie Award trophy with a smile.]
[H3] Other Optimistic Perks
Online Optimism’s robust company culture offers many more perks and benefits for its staff, including the following:
A relaxed, casual dress code.
An offering to travel to a national conference related to your expertise within your first three years.
Monthly Tuesday Trivia, where we take a break in the work day to test our skills on a different topic. And, of course, there are prizes involved!
Each full-time employee gets four Summer Fridays (half work days) to use between Memorial Day and Labor Day.
Do you work as a polling commissioner during election years? We’ll let you take Election Day off without dipping into your PTO!
We will host up to two websites for each Optimist.
Our MONEY Program allows full-time employees to get a bonus check based on their implemented innovative ideas!
We cover the cost of any networking groups or events related to your career or skills that you want to work on.
We love to celebrate! From birthdays to workaversaries to client kickoffs, renewals, and website launches, there’s a gift of some kind for you.
Our annual retreat brings the company together in New Orleans for team building activities and exciting events, culminating in our annual OOies company party!

[H1] Schedule A Call
[H2] Here’s what to expect:
Schedule your meeting below, and you’ll lock down a time one of the folks on this page. (Prefer to email first instead of a call? You can find our contact form here.)
Before that meeting, we research your digital presence. Want us to look into a competitor or anything else? Just mention it in the form when you schedule.
Feel free to go video-on for the call, or video-off! The 30 minutes will go by fast—we introduce our team, answer your questions, and ask a few of our own. After the call, if we’re the right fit, we work with our team to craft a custom proposal for you. If we’re not the right fit, we give you a referral to someone who is.
ElizaBusiness Development StrategistJordanVP of Revenue
[IMG: Eliza, Jordan, and Madison working on a Macbook together]
[H2] We’re so excited to chat with you! Schedule your call below:

[H2] Other Ways to Get In Touch
[H3] New Orleans | Headquarters
900 Camp Street, Suite 455
New Orleans, LA 70130
[H3] NYC
157 Columbus Ave, 4th Floor
New York, NY 10023
[H3] Email Us
[email protected]
[H3] Follow Us