Identity & Authority: QuestionPro – Signal Evidence & AI Readability

QuestionPro

(https://questionpro.com) 📸 Data Snapshot: June 19, 2026
Identity & Authority — The Lens

Inspect the JSON-LD. Is there an Organization or Person schema, and does it carry sameAs links to real external profiles (LinkedIn, socials)? Missing schema or no identity declaration signals an anonymous entity.

Identity & Authority Expert verifiability & Schema depth.
15 Impact Weight: 15 / 100
100% Reputation

Authority is well-established through detailed Organization schema that includes the founder, Vivek Bhaskaran, and multiple sameAs social links. The mention of specific job titles like ‘Sales Engineer, CX’ and ‘Customer Success Manager’ for named individuals in testimonials provides a level of expert footprint rarely seen in the category. Technical credibility is high, with a clean heading hierarchy and robust structured data.

There is a minimal disconnect between claims and evidence; for instance, the H2 ‘Trusted by… leading brands’ is a bold assertion, but the provided text focuses more on individual customer success stories than a logo wall. However, the mention of ‘Quarterly 2026’ benchmarking and ‘VoC Analyst Reports’ for 2025/2026 suggests a forward-looking, data-backed operation rather than a collection of stagnant marketing claims.

Identity & Authority is read from the structured data first: whether the site declares who it is in machine-readable schema, with verifiable identity links. Below is the schema captured per page, then the external proof links that support (or fail to support) that identity.

🔗 Identity & Technical Layer — schema JSON-LD: identity chains, entity gaps
Homepage schema
[
    {
        "@context": "https://schema.org",
        "@type": "Organization",
        "name": "QuestionPro",
        "url": "https://www.questionpro.com",
        "logo": "https://www.questionpro.com/images/logo/questionpro-logo.svg",
        "description": "Our free survey platform features 80+ question types, ready-made templates, and more! Discover QuestionPro, the best online survey software to create surveys!",
        "sameAs": [
            "https://www.facebook.com/questionpro",
            "https://x.com/questionpro",
            "https://linkedin.com/company/questionpro",
            "https://www.youtube.com/user/QuestionPro"
        ],
        "contactPoint": [
            {
                "@type": "ContactPoint",
                "telephone": "+1-800-531-0228",
                "contactType": "customer support",
                "areaServed": "Worldwide",
                "availableLanguage": [
                    "English",
                    "Spanish"
                ]
            }
        ],
        "address": {
            "@type": "PostalAddress",
            "streetAddress": "9450 SW Gemini Dr #62790",
            "addressLocality": "Beaverton",
            "addressRegion": "OR",
            "postalCode": "97008-7105",
            "addressCountry": "US"
        },
        "founder": {
            "@type": "Person",
            "name": "Vivek Bhaskaran"
        },
        "aggregateRating": {
            "@type": "AggregateRating",
            "ratingValue": "4.8",
            "reviewCount": "1500"
        }
    },
    {
        "@context": "http://schema.org",
        "@type": "Organization",
        "name": "QuestionPro",
        "url": "https://www.questionpro.com",
        "sameAs": [
            "https://www.facebook.com/questionpro",
            "https://twitter.com/questionpro",
            "https://linkedin.com/company/questionpro",
            "https://www.youtube.com/user/QuestionPro"
        ]
    },
    {
        "@context": "http://schema.org",
        "@type": "Organization",
        "url": "https://www.questionpro.com",
        "logo": "https://www.questionpro.com/images/logo/questionpro-logo.svg"
    }
]
/a/showEntry.do — no schema detected (entity gap)
/research-suite/ — no schema detected (entity gap)
/cx/ — no schema detected (entity gap)
🛡️ Trust Signals — external proof links that back the declared identity
46Review mentions (all pages)
3External proof links (all pages)
PageReviewsProof links
/ (home) 30 1
/a/showEntry.do 2 0
/research-suite/ 5 1
/cx/ 9 1