Information Density: Viafoura – Signal Evidence & AI Readability

[H1] The Community Operating System for Publishers and Media Brands
[H2] Build Community.
[H2] Activate your Audience.
Drive
Registrations.
Engagement.
First-Party Data.
Subscriptions.
Retention.
Reach is declining. Algorithms are changing.Our CommunityOS is the foundation media brands rely on to build direct, owned audience relationships.
Book a Demo
[H2] Trusted by 1,000+ media brands worldwide

"We looked at several options, from building our own tool to evaluating other market solutions. In the end, Viafoura offered the most complete feature set and the best overall package. It’s also easy to integrate, with support for native apps, APIs, and Webhooks.”

Fabian Kruse, Director of Operations, Ringier

"Viafoura helps us drive registrations, host respectful discussions, and protect our journalists while building a thriving community."

Chris Patheiger, Chief Product and Innovation Officer

“Viafoura's tools improve the user experience on the page and maximize engagement generating more revenue for the publisher.”

David Caricato, Business Relationship Manager

"Viafoura has aided in the success of our interactive initiatives like AMAs and debates, which have driven engagement and attracted first-time customers."

Lauren MacDougall, Registered Audience Editor

"On top of their easy to implement commenting technology, their world class, culturally acute moderation services and their technical support, we found incredible human beings dedicated to their craft and who really cares about your success."

Marc Gendron, Editor, Le Soleil

See their stories
[H2] RecognizedIndustry Leader
With a 4.6-star rating on G2, Viafoura is the top-rated community platform for media brands.
[H2] Inside Viafoura’s CommunityOS
[H3] Engagement Engine
Turn readers into active community members while driving sign-ups with our full suite of advanced engagement features.
[H3] Personalization Suite
Dynamic content, personalized feeds, and real-time notifications that bring your audience back, building the habits that will drive consistent engagement over time.
[H3] Moderation Intelligence
Protect your brand and community with our industry-leading, AI-powered moderation and trust and safety services, customized to your guidelines to ensure civility at scale.
[H3] Community Data Layer
Own the data your audience generates. First-party audience data flows directly into your systems, powering smarter ad targeting, personalization, and monetization.
See all products
[H2] Why Choose Viafoura?
[H4] #1 Customer-Rated Platform
Trusted by 1,000+ media brands worldwide. Our CommunityOS is built for and trusted by the media brands who need to build and grow direct, owned audience relationships.
[H4] Publisher-First Partner
We’re more than a vendor: we’re your growth partner, committed to boosting reader revenue, monetization, direct traffic, and return visits.
[H4] White-Glove Support at Every Stage
From onboarding to strategy and support, we’re dedicated to your long-term success. Cross-publisher benchmarking and insights we bring are from working at this scale.
[H4] Flexible Commercial Models
Our adaptable pricing models are designed to support rapid growth while aligning with your financial goals.
[H2] How CommunityOS Drives Revenue
[H2] 6X
[H3] More Visits
Active community members visit more often, driving loyalty and repeat engagement.
[H2] 3X
[H3] More Page Views
Users who contribute content visit more pages and build stronger brand connections.
[H2] 40X
[H3] Time on Site
Engaged contributors spend more time on site, boosting content, ad, and subscription exposure.
[H2] Our Latest News

172 Results.

Trust in Media Has Reached a Crisis Point: It’s Time to Have a Real Conversation With Your Audience

Blog
[H3] Trust in Media Has Reached a Crisis Point: It’s Time to Have a Real Conversation With Your Audience
5.14.2026

Publishers Spoke. G2 Listened. Viafoura Earns 19 Spring 2026 Badges.

Community
[H3] Publishers Spoke. G2 Listened. Viafoura Earns 19 Spring 2026 Badges.
3.30.2026

Viafoura and Tickaroo Announce Strategic Partnership to Deliver Live Blogging and Interactive Community Experiences for Publishers

Announcements
[H3] Viafoura and Tickaroo Announce Strategic Partnership to Deliver Live Blogging and Interactive Community Experiences for Publishers
1.28.2026

Salem Media Group Launches Advanced Community Engagement Platform with Viafoura

Community
[H3] Salem Media Group Launches Advanced Community Engagement Platform with Viafoura
1.19.2026

Read More
FAQs

[H3]
What is Viafoura?

Viafoura’s CommunityOS is the community operating system for media brands: the foundational infrastructure for building direct, owned audience relationships. Media brands rely on CommunityOS to drive registrations, engagement, and revenue through real-time conversations, personalized feeds, and first-party data capture on their owned platforms.

[H3]
How does Viafoura increase user engagement?

CommunityOS keeps audience members active and returning through real-time conversations, personalized feeds, live Q&As, and cross-platform notifications: driving consistent engagement on your owned platform.

[H3]
Can Viafoura increase time on site and page views?

Yes. Active community members spend 40x more time on site and view 3x more pages, driving stronger audience retention and ad revenue.

[H3]
What type of moderation does Viafoura offer?

Viafoura’s Moderation Intelligence delivers AI + human moderation, customizable to your community standards. It filters spam, hate speech, and toxic content in real time, maintaining civility at scale across your platform.

[H3]
How does Viafoura support first-party data strategies?

Viafoura’s Community Data Layer enables media brands to own the data their audience generates. Interactions and registrations become actionable insights that power personalization, advertising, and subscription growth.

[H3]
Which publishers use Viafoura?

1,000+ media brands worldwide rely on Viafoura, from top news and sports organizations to lifestyle publishers, to build direct audience relationships that drive engagement and revenue.

[H3]
Is Viafoura easy to integrate with my CMS or paywall?

Yes. CommunityOS integrates with most CMS systems, paywalls, and identity providers. Our team provides white glove onboarding support for a smooth setup.

[H3]
What makes Viafoura different from social media engagement tools?

CommunityOS gives media brands direct, owned audience relationships and first-party data on platforms they own and control, with the engagement depth of social and none of the dependency on external algorithms.

[H3]
How does Viafoura drive subscription and revenue growth?

CommunityOS drives return visits, deeper content interactions, and audience loyalty; the result is a durable and sustainable growth engine that compounds into higher subscription rates and ad revenue over time.

[H3]
Is Viafoura highly rated by users?

Yes. Our CommunityOS is the top rated community platform on G2 with a 4.6-star rating. We’re recognized by media brands for exceptional support and measurable impact on audience retention and engagement.

[H3]
How can I increase engagement on my website?

Turn passive visitors into active community members with Viafoura’s CommunityOS: real-time conversations, polls, and personalized feeds, directly on your owned platform.

[H3]
What tools boost audience engagement on my site?

Viafoura’s Engagement Engine includes real-time conversations, personalized feeds, polls, and reviews: the capabilities that turn passive audience members into active participants.

[H3]
How does Viafoura increase time on site and return visits?

CommunityOS increases time on site by 40x and return visits by 6x, building the habits that drive consistent engagement and turning readers into active and loyal community members.

[H3]
Can Viafoura reduce bounce rate and increase page views?

Yes. By encouraging audience interactions and delivering personalized content, CommunityOS drives 3x more page views per visit.

[H3]
How do I build a community around my content?

CommunityOS is the infrastructure media brands use to build safe, active communities: AI + human moderation, real-time conversations, and personalization that sparks meaningful audience participation.

[H3]
Can I increase engagement without relying on social media?

Yes. CommunityOS delivers the engagement depth of social (real-time conversations, personalized feeds, and Live Q&As) directly on your owned platform, so traffic, data, and revenue stay with you.

[H3]
Will Viafoura boost subscriptions or ad revenue?

Yes. CommunityOS drives repeat visits, deeper content interaction, and audience loyalty, compounding into higher subscription rates and ad revenue over time.

Book a Demo

[H1] Book a Demo
[H2] See CommunityOS in action. We’ll show you how media brands are building direct audience relationships that drive registrations, engagement, and revenue.
Complete this form and a member of our team will get in touch right away. Or, if you prefer to speak with us, simply give us a call a +1 800 711 4838.
Download PDF

[H2]
Built for Direct Audience Relationships. Proven to Convert.

Powering Community Engagement for 1,000+ Media Brands Worldwide

Book a Demo

Conversations

Engagement Starter/Polls

Live Q&A

Ratings & Reviews

Community Chat

[H3] Conversations

Full-featured commenting built for civil discourse and high volume traffic. Real time updates, advanced reply threading, custom badging, personalized feeds and notifications, and user identity features; every interaction building the direct relationship between your audience and your brand.
See It in Action

[H3] Engagement Starter/Polls

Get value fast and spark engagement with low-lift features like polls, custom calls-to-action and featured comments. Perfect for onboarding new users into your engagement journey.
See It in Action

[H3] Live Q&A

Host real-time structured Q&As for your audience, connecting your journalists, creators, and contributors directly with the people they serve.
See It in Action

[H3] Ratings & Reviews

Give your audience a voice on content, products, and experiences. Every review generates first-party sentiment data and contributes to your site’s SEO. That’s audience participation that works on multiple levels.
See It in Action

[H3] Community Chat

Real-time chat channels built for major moments: sports, breaking news, elections. Your audience connects with each other and your journalists live, with moderation features keeping the conversation civil and on-brand.
See It in Action

[H2] Built for Business Impact
Our Engagement Engine is built to turn audience participation into direct relationships. It drives registrations, retention, and first-party data that makes media brands succeed in a zero-click world.
[H4] Boost Engagement KPIs
Increase active user sessions, time on site, and repeat visits with engagement features proven to turn readers into participants. Building community, one interaction at a time.
[H4] Drive Subscriptions & Loyalty
Convert anonymous traffic into known users and subscribers by embedding lightweight, habit-forming social interactions across your sites and apps.
[H4] Unlock First-Party Data at Scale
Own the behavioral, preference, and interaction data your audience generates. Fuel personalization, retention, and monetization directly from your owned channels.
[H4] Build with Confidence
The Engagement Engine is built to integrate into your existing stack: open APIs, flexible deployment, and enterprise grade security so your team moves fast without compromising performance or the audience experience.
[H2] What Success Looks Like
Here’s what media brands are building with our Engagement Engine:
[H3] Stronger Audience Relationships
Turn one-time visitors into returning community members who contribute, connect with each other, and build a direct relationship with your brand.
[H3] Faster Time-to-Value
Launch engagement features quickly with minimal lift, native integrations, and hands-on implementation support.
[H3] Increased Subscriber Lifetime Value
Boost conversions with habit forming community building features, and reduce churn by keeping your audience connected to a community they helped build.
Book a Demo

[H1] Customers

[H2] Real Voices. Real Results.
See how media brands are building direct audience relationships with CommunityOS. The results speak for themselves.

See The Impact

[IMG: Viafoura logo]

"Viafoura strengthens the connection between audience and journalism, making them an essential partner for community-driven growth."

"Viafoura is not just a platform for reader comments but a full engagement experience that amplifies the voices of our readers, helping our brands continue to serve our communities. "

"By providing valuable data, feedback, and best practices, Viafoura has aided in the success of our interactive initiatives like AMAs and debates, which have driven engagement and attracted first-time commenters."

Chris Patheiger
Chief Product and Innovation Officer at DallasNews Corporation

Erin Valois
VP of Digital Strategy at Postmedia

Lauren MacDougall
Registered Audience Editor at The Independent

[H2] The Viafoura People Advantage
White Glove Experience
A dedicated team ensuring your success—tailored support and strategic guidance every step of the way.
ConsultativeMindset
We empower brands with proven insights, guiding transformative strategies and innovative solutions for sustained growth.
Industry-LeadingExpertise
Cross-publisher benchmarking and audience strategy drawn from hundreds of media brand deployments. The kind of insight you can only get from working at this scale.
See All Solutions
[H2] Explore our customer stories

17 Results.

Read Story

Australian Community Media

Australian Community Media used Viafoura to bring community connection to its obituaries and tribute pages. By introducing easy, respectful commenting, ACM turned a traditionally static experience into a shared space for remembrance and collective support.

Deepened
Community Connection

Read Story

The Baltimore Banner

The Baltimore Banner launched community engagement for the first time with Viafoura—and delivered its most successful vendor rollout to date. Through a phased, white-glove launch and AI-powered moderation, The Banner unlocked explosive audience growth, seamless mobile integration, and a thriving, healthy commenting community.

93.3%
Increase in Comments QoQ

[IMG: Reach plc Logo]
Read Story

[IMG: Viafoura - Reach plc Case Study]
Reach plc

Reach plc transformed thousands of passionate reader comments into a high-performing content engine using Viafoura’s UGC Recirculation Flywheel. With a 70% Google Discover success rate and 7-figure monthly page views, Reach turned community conversations into scalable, authentic journalism across 120+ brands.

7-FIGURE
Monthly Page Views

[IMG: Radio-Canada Logo]
Read Story

Radio-Canada

Radio-Canada partnered with Viafoura to launch a dynamic Federal Elections Conversation Page that became Canada’s #1 hub for political engagement. With 985x higher time-on-page, a 25x surge in comments, and record first-time contributors, the initiative transformed election coverage into an interactive, community-driven civic experience.

985x
Higher time on page

Read Story

Sportsnet

Driven by its mission to connect fans with their favorite teams and athletes, the company targeted friction points limiting community interaction, such as the “load comments” button, on its digital platforms. By partnering with Viafoura to automatically surface conversations, they delivered a seamless, more engaging experience that significantly enhanced real-time fan connection.

262%
Increase in comment volume

Read Story

RDS

To enhance fan engagement during live events, RDS partnered with Viafoura to launch Community Chat and Live Blog during the NHL draft lottery. The initiative goal was to attract new audience, deepen comment activity, and boost in time spent in conversation, doubling-down on the value of real-time interaction.

2.5X
Increase in registrations during live events

Read Story

The Philadelphia Inquirer

Viafoura’s Conversations tool is a critical piece of Gameday Central because it allows fans to engage directly in real-time with each other and our reporters, which improves the fan experience and helps us grow our audience.

4.5X
Increase in on-site engagement

Read Story

Postmedia

Postmedia launched a sponsored editorial engagement initiative, the “first comment” project, across 15 newsrooms to drive value to editors. The outcome proved clear: proactive, journalist-led commenting significantly increased registrations and reader participation, unlocking a scalable path to community-building across the network.

380%
Increase in total average comments

Read Story

GEDI

GEDI Group faced low user engagement due to slow moderation times, with users waiting an average of 18.4 minutes for comment approvals. Their rapid community growth overwhelmed moderation teams, creating delays that disrupted real-time conversations. Manual moderation was also costly and unsustainable, hindering the scalability of engagement efforts.

33%
Increase in comments from day one

Book a Demo

[H1] Company
[H3] Our Story
Founded in Toronto by internet entrepreneur Jesse Moeinifar, Viafoura was created to reinvent online engagement for media brands navigating today’s complex digital landscape. In a world dominated by algorithms and social feeds, we believe media brands must own their data and build direct relationships with their audiences.
That belief became CommunityOS. Today, 1,000+ media brands around the world rely on Viafoura’s community operating system: the Engagement Engine, Moderation Intelligence, Personalization Suite, and Community Data Layer that power direct, owned audience relationships at scale.
[H3] Our Values
Trust
“Do the right thing” is something we all heard growing up. At Viafoura, doing the right thing means respect and accountability while supporting and empowering others.
Diversity and Inclusiveness
We recognize people come from different walks of life. We embrace different genders, cultures, experiences, and perspectives.
Customer first
We’re empathetic to our customers. We listen to their concerns, are committed to their goals, and are focused on the outcomes that build trust and drive success.
[H3] Our Leadership Team

[H3] Mark Zohar
President & CEO
Mark Zohar profile on Linkedin

[H3] Mike Monroe
CFO
Mike Monroe profile on Linkedin

[H3] Dan Seaman
VP of Product
Dan Seaman profile on Linkedin

[H3] Alex Lea
Head of Revenue
Alex Lea profile on Linkedin

[H3] Jeannie Doherty
Director of Customer Experience
Jeannie Doherty profile on Linkedin

[H3] Leigh Adams
Head of Trust, Safety & Operations
Leigh Adams profile on Linkedin

[H3] Shamil Kashmeri
Director of Engineering
Shamil Kashmeri profile on Linkedin

[H3] Jesse Moeinifar
Founder (in Memoriam)

[H2]

[H1] Blog

172 Results.

Trust in Media Has Reached a Crisis Point: It’s Time to Have a Real Conversation With Your Audience

Blog
[H3] Trust in Media Has Reached a Crisis Point: It’s Time to Have a Real Conversation With Your Audience
5.14.2026

Publishers Spoke. G2 Listened. Viafoura Earns 19 Spring 2026 Badges.

Community
[H3] Publishers Spoke. G2 Listened. Viafoura Earns 19 Spring 2026 Badges.
3.30.2026

Viafoura and Tickaroo Announce Strategic Partnership to Deliver Live Blogging and Interactive Community Experiences for Publishers

Announcements
[H3] Viafoura and Tickaroo Announce Strategic Partnership to Deliver Live Blogging and Interactive Community Experiences for Publishers
1.28.2026

Salem Media Group Launches Advanced Community Engagement Platform with Viafoura

Community
[H3] Salem Media Group Launches Advanced Community Engagement Platform with Viafoura
1.19.2026

Zoomer Media Continues Expansion of Viafoura Partnership, with Launch of MobileSyrup!

Community
[H3] Zoomer Media Continues Expansion of Viafoura Partnership, with Launch of MobileSyrup!
1.15.2026

Kicking off the Year with Momentum: Viafoura Goes Live on 22 iONE Digital Sites

Community
[H3] Kicking off the Year with Momentum: Viafoura Goes Live on 22 iONE Digital Sites
1.7.2026

[IMG: Viafoura-G2-Badges-Blog-Post-Banner-Winter-2026]
Viafoura Sets New Record with 19 G2 Winter 2026 Badges

Community
[H3] Viafoura Sets New Record with 19 G2 Winter 2026 Badges
12.17.2025

Ringier Modernizes Reader Communities with Viafoura’s Full Suite

Community
[H3] Ringier Modernizes Reader Communities with Viafoura’s Full Suite
9.22.2025

Viafoura + Futuri Unveil First-Ever Predictive Audience Intelligence Solution for Digital Publishers

Announcements
[H3] Viafoura + Futuri Unveil First-Ever Predictive Audience Intelligence Solution for Digital Publishers
9.15.2025

WPLG Supercharges Community Engagement Ahead of Independent Relaunch

Community
[H3] WPLG Supercharges Community Engagement Ahead of Independent Relaunch
8.26.2025

Viafoura Engagement Tools Help Toronto’s Leading Local Publisher Turn Readers into Community Members

Community
[H3] Viafoura Engagement Tools Help Toronto’s Leading Local Publisher Turn Readers into Community Members
8.20.2025

Newsquest Transforms Reader Conversations with Viafoura

Community
[H3] Newsquest Transforms Reader Conversations with Viafoura
8.5.2025