Semantic Coherence: Blacks Vets – Signal Evidence & AI Readability

Caring for the Black Country’s pet community since 1965, Blacks Vets is a veterinary group with family values very much at its heart. Both passionate and compassionate, our team of highly qualified vets, nurses and client care staff, strive to deliver the very highest standards in veterinary services across the board.
Our network of five practices gives us a unique advantage; we are large enough to provide world-class animal health care with state-of the-art diagnostic equipment and certified expertise, yet small enough to offer the kind of personalised and friendly service that makes such a difference to our clients’ experience.
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Whether you need to book your pet in for a consultation, vaccinations, to have their nails clipped or a repeat medication check-up, you can now book online using the form below.
To ensure accurate and personalised care, please book one appointment per pet. If you have multiple pets, kindly make separate appointments for each.
Please note any appointments booked using this method will be with a vet. If you require a nurse appointment, please call us.
If your case is urgent, please call your local surgery immediately. Find your nearest vets here.

[H1] Register Your Pet

If you have previously registered with us and would like to book an appointment for your pet then please visit this page instead.

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At Blacks Vets we are delighted to offer you our preventative care Pet Health for Life plan. A convenient and affordable package to meet your dog or cat's preventative healthcare needs.
Pet Health for Life offers comprehensive care from our friendly Blacks Vets team and great value for money throughout your pet’s lifetime by spreading the cost of your pet’s preventative healthcare.
Sign up online with us today for as little as £15 per month and relax knowing that your pet’s essential treatments are up to date and their healthcare is covered!

[H2] Cat and dog Pet Health for Life Plans

At Blacks Vets we have carefully designed this annual plan utilising the best available products to ensure your pet remains healthy throughout the year.
Learn more about Cat Pet Health for Life plans          Learn more about Dog Pet Health for Life plans
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I’m very happy with the Pet Health for Life plan as it’s really convenient and saves money in the long term. I would totally recommend it.
[H2] How can I sign up to Pet Health For Life?

Signing up online is easy! Simply click the sign up button below and follow the step by step instructions on the next screen. Once you’ve signed up, your pet can start using some of our Pet Health for Life benefits straightaway!
Puppies, kittens, adult dogs and cats can be registered on the plan with us at Blacks Vets at any time. The plan is a 12-month subscription, taking care of your pet’s preventative care needs.
Sign Up Online Today

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[H2] What does the Pet Health for life plan cover?

Annual health check and vaccinations including kennel cough for dogs
All year-round flea, tick and worming treatment including lungworm in dogs and ear mites in cats
2 x consultations with a Vet*
2 x consultations with a Nurse*
10% off neutering
Microchipping
Nail clipping** (as required, subject to availability)
Anal gland expression** (as required, subject to availability)

[H2] What does the Pet Health for Life Plan cost?

The Pet Health for Life Plan has been priced to offer fantastic value with the option to spread the cost with low monthly direct debit payments. Our available plans are shown below:

Cat
£15 (per month)

Dog (under 25kg)
£16 (per month)

Dog (over 25kg)
£20 (per month)

Sign Up Online Today

[H3] Pet Health for Life is not a pet insurance policy.

The product is a way to spread the cost of routine preventative pet care at the recommended annual doses, however, it does not cover the costs of veterinary care for unexpected illness or injury to your pet. We recommend taking out separate pet insurance for this. All treatment is subject to clinical assessment and need.
For new Pet Health for Life Plan members joined on or after 7th November 2022 please click here.
If you have joined before 1st August 2022, to view our Pet Health for Life Plan terms of service click here. If you have joined on or after 1st August 2022, to view our Pet Health for Life Plan terms of service click here.

*Terms of service apply. Click here for full terms of service
**Nail clipping and anal gland expression will be provided when appropriate and as part of a wider appointment.

[H3] FAQs about our Pet Health for Life plan
[H3] How do I sign up to a plan?
You can sign up online here or in the practice. You can easily find our online sign up by scanning the QR code on our posters or leaflets. Alternatively, please speak to our team who would be happy to help.
[H3] Can I get a plan for my puppy or kitten?
Yes, the plan is available for puppies and kittens. If you are signing up online, please sign your kitten up to the “cat plan” or your puppy up to their expected adult weight dog plan. i.e. if you have a large breed puppy expected to reach over 25kg as an adult, sign them up to a “large dog plan”.
If your puppy doesn’t grow as expected, the plan can be adjusted.
[H3] Does the plan cover the healthcare for multiple pets?
The plan provides the annual preventative healthcare provision for one pet. If you have multiple pets, you will need to sign up each pet individually to receive the full benefits for each pet.
[H3] Is the plan also insurance?
No, the Pet Health for Life plan is not pet insurance. The plan is designed to provide your pet with the preventative healthcare they need for the year. We strongly advise all our clients to take out separate insurance for each of their pets to cover for illness or injury.
[H3] Can I pay annually instead of monthly?
Yes, we can set up an annual direct debit. Please ask our team when you sign up. This option is also available when you sign up online.
[H3] Can I use all the benefits on the day I join?
Yes, some benefits can be collected on the day of joining, however there is a limit to what can be given as outlined in the Terms Of Service. Please also be aware that the flea and worm products we provide on the plan are prescription only medications and as such are subject to veterinary approval. Your pet may require a check over with the vet before the product can be dispensed and veterinary appointments are subject to availability at the time of sign up.
Flea and worming treatments will be dispensed at regular intervals throughout the year and a maximum of 3 months’ treatment can be dispensed at any one time. This allows us to monitor your pet’s health and weight.
[H3] How will the direct debit appear in my bank statement?
We work with our technology partner, My Pet Portal (MPP), to administer the Direct Debit. Our practice is part of Linnaeus Veterinary Limited and your banking notification at the plan set up may display as such. Each transaction will show as “LinVet – Blacks Vets”.
[H3] Can I change the date my direct debit is collected?
Depending on the day you signed up to the first payment will be collected on either the 1st or 15th of the month. All subsequent payments are collected on 1st of the month. We cannot currently facilitate payments on different days in the month.
[H3] I haven’t collected all the products and/or services that I’m entitled to for my pet this year, can it be carried over until next year?
The Pet Health for Life plan is designed to provide the preventative healthcare your pet requires for the year. This is an annual subscription model and as such we cannot facilitate carrying over products to the following year.
We want to provide the best care for you and your pet and we have a reminder system available to contact you when your pet is due treatment. If you are not receiving this communication, please speak to our team.
[H3] I am relocating. Can I continue my plan at a different practice?
No, unfortunately it is not currently possible to transfer your plan to another practice.
[H3] If my pet becomes ill or is injured, will this be covered by the plan?
The Pet Health for Life plan is designed to provide the preventative healthcare your pet requires for the year. The plan does include two veterinary consults and therefore the cost of the vet seeing and assessing your pet may be covered with the plan. However, any treatment required for illness or injury is not included in the plan and will be an additional charge.
The plan is not an insurance policy and should not be used as a replacement or alternative to pet insurance. We recommend that you take out pet insurance separately to cover for such occurrences. Please speak to the practice for more information.
[H3] I have a complaint/query. Who should I contact?
Please contact the Office or Practice Manager of the practice here.
[H3] There is a problem with my Direct Debit. What should I do?
Please contact the Office or Practice Manager of the branch. Get in touch with us here.

[H2]
Veterinary Surgeons

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Dr Brian Hogan
Director

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Dr Girish Thakral
Director

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Dr John O'Flynn
Director

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Dr Kevin Orembo
Lead Veterinary Surgeon

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Dr Claire Cockburn
Senior Night Vet

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Dr Ana Xavier
Lead Veterinary Surgeon

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Dr Conor Simpson
Veterinary Surgeon

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Dr Dominic Thompson
Veterinary Surgeon

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Dr Joao Teotonio
Veterinary Surgeon

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Dr Aleksander Kozlowski
Veterinary Surgeon

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Dr Muhammad Sacoor
Veterinary Surgeon

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Alexandru Tanislav
Veterinary Surgeon

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Mariana Assis Brito
Veterinary Surgeon

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Catarina Teixeira
Veterinary Surgeon

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Emma Griffin
Veterinary Surgeon

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Nurses

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Kate
Group Nursing Manager

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Lucy
Clinical Nursing Manager

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Vicki
Clinical Nursing Manager

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Helen
Lead Nurse

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Cheryl
Lead Nurse - Anaesthesia

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Georgia
Lead Nurse - CT

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Tracey
Lead Nurse - Oldbury

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Liz
Lead Nurse - Lye & Dentistry

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Amy
Nurse

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Karen
Nurse

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Pauline
Consult Nurse

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Leah
Nurse

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Esther
Registered Veterinary Nurse

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Emma
Registered Veterinary Nurse

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Laura
Nurse

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Sarah
Nurse

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Lydia
Nurse

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Sian
Nurse

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Harley
Patient Care Assistant

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Holly
Patient Care Assistant

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Becky Pilling
Pet Care Advisor

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Leadership Team

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Sarah Lewis
Group Practice Manager

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Support Team

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Lynn Jones
Insurance Administrator

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Lisa Wilkins
Insurance Administrator

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Trevor Brettell
Head of Maintenance

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Laura Whitehouse
Client Care Manager

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Therase Redfern
Client and Pet Care Advisor

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Kendall Clee
Client and Pet Care Advisor

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Gloria Nicholls
Client and Pet Care Advisor

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Chelsea Moore
Vet Coordinator

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[H2] The Best Place to Work

We are thrilled to have been awarded the title of 'Best Place to Work' at the Express and Star's Business Awards 2019. We have the Blacks staff family at the very centre of what we do and have dedicated a lot of time and investment to make ours a fantastic place to work. But don't just take our word for it... what do the members of the Blacks Family really think about working with us?
CLICK HERE TO FIND OUT!

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[H2] BVRA Receptionist of the Year

Kendall Clee scooped the top prize to become the first ever Veterinary Receptionist of the Year at the British Veterinary Receptionist Congress. Awarded by the British Veterinary Receptionist Association (BVRA), the prize recognizes the pivotal role receptionists play in enabling practices to run optimally, taking on board and managing the needs of clients and clinical staff alike. Praised for her friendly and calm approach and her popularity with clients, Kendall beat over 100 other applicants from across the country to win the title.

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[H2] Pet Plan Vet of the Year Finalist

Clinical Director, Dr. Brian Hogan was a finalist for the Pet Plan Vet of the Year Award 2019. Voted for by clients and colleagues, this is a National award scheme hosted by insurance company, Pet Plan, to recognise outstanding service to the veterinary industry. Dr Hogan was one of three finalists and we could not be prouder that his incredible veterinary work, role as a mentor and Partner and his general positive influence on our family is being acknowledged on such a broad platform!

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[H2] Customer Commitment Award

Not only have we won the award for Customer Commitment within the Black Country Chamber, but we were also selected from entries across the entire West Midlands to be crowned Regional Winner too! Separate judging panels for each award visited our flagship Accredited Veterinary Hospital to interview our team and observe practice for themselves and it is our outstanding approach to ensuring that our customer service is second to none that has been recognised with this particular award. We now go forward to compete in the national finals with the chance to take home the prestigious winner’s trophy as Business of the Year 2018!

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[H2] Workplace Wellbeing Award

We were delighted to pick up the Black Country Chamber of Commerce's award for Workplace Wellbeing at their recent prestigious awards ceremony. This award has special meaning to us as our team’s wellbeing is at the very heart of our operation. Over the course of the last 18 months we have invested heavily in facilities and systems that help support, nurture and develop our team members at whatever point they are in their career. It is brilliant that our passion for the wellbeing of our team has been recognised by independent judges, plus it was fantastic to hear compare comedian Milton Jones call out our name TWICE as we won TWO of the ten categories on the night; also picking up the award for Customer Commitment.

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[H2] Outstanding Client Service Award

We are thrilled to announce that we have been awarded OUTSTANDING by the RCVS for all FIVE of our branches in the area of Client Service. The news comes after each of our practices in Dudley, Lye, Sedgley, Quinton and Oldbury, were visited and assessed by a RCVS official inspector, who had nothing but positive feedback about his experience. The Client Service award is part of the Practice Standards Scheme; a voluntary initiative run by the Royal College of Veterinary Surgeons (RCVS) to accredit veterinary practices in the UK. Through setting standards and carrying out regular assessments, the Scheme aims to promote and maintain the highest standards of veterinary care. It’s certainly a tough test and one which we are proud to have excelled at! The Client Service category centres on the experience clients have when visiting one of our practices and recognises how our team are trained, our standards of client care and our company’s operational principles.

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[H2] Vet Well Being Award

We are delighted to announce that we have won this year's Vet Well Being Award. This award is run by the Society of Practising Veterinary Surgeons (SPVS) and the RCVS Mind Matters Initiative and is open to practices across the UK. At Blacks, we know that in order to deliver the very best care to our patients, our team have to feel on top form when they are at work. It’s great to know that we have been recognised for valuing the health and happiness of our super team by promoting a culture of positive communication, motivation, engagement and respect.

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[H2] Silver Award for Best Vet UK 2017

2017 marked the third year of our Dudley Hospital ranking in the top two positions for Best UK Vet. We are incredibly proud of our consistency and ability to stay at the top of this independent award - a record-breaking achievement. Our Lye Surgery came in 4th; very narrowly missing out on the Bronze award and our Quinton, Sedgley and Oldbury branches were also in the Top 11 nationally.

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[H2] Best Vet UK 2016

We are delighted to be the first ever vets to win the award twice! The top three places nationally ALL went to Blacks Vets. Our Dudley Hospital won the Gold Award, and we also secured second and third place awards for our branches in Lye and Sedgley resulting in a clean sweep of the top gongs! Our Quinton and Oldbury branches were also in the Top 8 nationally.

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[H2] Best UK Vet 2015

We were very proud to be awarded Best UK Vet in 2015. With over 262 four and five star reviews on its website, our Dudley Hospital topped the review charts of all 3500 UK vets on VetHelpDirect.com and Any-UK-Vet directories. Chosen by pet owners themselves, the Best UK Vets Award is a genuine reflection of the excellent client and patient care provided by Blacks Vets.

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[H2] Practice Manager of the Year

Blacks Practice Manager Val Marsh made history in April 2015 by becoming the first person to win the prestigious Pet Plan Practice Manager of the Year award TWICE! Val won in 2006, and has served on the judging panel for the award.

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[H2] Best of the Black Country

Blacks Vets was among several businesses to receive an award at the Express & Star’s Best of the Black Country Awards in November 2008. Blacks Vets scooped the Customer Service Award, a testament to the skill and dedication of our team.