Semantic Coherence: PDSA – Signal Evidence & AI Readability

[H1] Sometimes, all the love in the world can’t save a pet’s life

When love isn’t enough, be the difference that saves pets’ lives

Donate now

Need help with something? Find out how to get help here

[H2] Help us keep people and pets together with a monthly donation today

[H2] Help us keep people and pets together with a one-off donation today

[H3] Donate to PDSA

Monthly

One-off

[H2] Help when you both need it most

PDSA offers free and low cost veterinary care to poorly pets in need. Find out what help is available.

PDSA Services

[H2] Pet care advice for Spring

Learn more

[H3] Win with PDSA

Put a spring in your step by entering the PDSA Weekly Lottery! You can win up to £1,000 while helping us treat more poorly pets.

Enter now

[H3] PDSA Pet Store

Developed by our vets, the PDSA Vet Care range supports your pet’s health and wellbeing with easy-to-use, effective products.

Shop the range

[H3] PDSA Pet Insurance

Protect your finances should the worst happen with PDSA Pet Insurance. Plus, you’ll help us treat more sick and injured pets.

Learn more

Home

Get help

[H1] Need help with something?

[H2] Contents

Get help for your petAre you a PDSA client?Want to support PDSA?Need help with something else?Get in touch/other enquiriesMaking a complaint:

[H2] Get help for your pet

[H3] Need pet advice?

Find out more about your pet's conditions, symptoms and medications.

Visit the Pet Health Hub

[H3] Our services

Find out more about PDSA veterinary services.

Our services

[H2] Are you a PDSA client?

[H3] Book an appointment

Request an appointment.

Book now

[H3] Repeat prescription order form

Order your pet's repeat prescriptions via this form.

Order your prescription

[H3] What services are we running?

Find out what services we're currently running.

Find out more

[H3] Are you a Pet Care client?

If you're already a PDSA Pet Care client or you're thinking of joining the scheme, find out more here.

PDSA Pet Care

[H3] Re-register for PDSA vet care

Complete the eligibility checker to check you’re still eligible for PDSA services and to renew your registration online.

Renew your registration

[H2] Want to support PDSA?

[H3] Make a donation

Every pound we receive makes a real difference to the life of a sick or injured pet, and to the owner faced with losing their best friend.

Donate today

[H3] Philanthropy

We have a specialist team dedicated to helping you fund work that matters to you, in the places that matter to you most

Contact the team

[H3] Gifts in wills

Gifts in Wills left to PDSA help treat every 2 out of 3 pets we care for. If you do think about leaving a gift to PDSA, thank you so much.

Find out more

[H3] Become a volunteer

Anyone over the age of 18 is welcome to volunteer with us. It's a fantastic way to learn new skills, meet new people and get involved with your local community.

Volunteer with PDSA

[H3] Fundraise for PDSA

Whether you're looking to take on a marathon, do a skydive or even host a charity bake sale, there are loads of ways you can raise money for PDSA and poorly pets across the UK.

Fundraise for us

[H2] Need help with something else?
Got a question? You can check our frequently asked questions page for some of the most common questions and answers about all parts of PDSA.

[H2] Get in touch/other enquiries

[H2] Online

Fill in our online contact form and we'll send your question to the right person to answer it.
If you need help for your pet, please use our eligibility checker or call 0300 3737 223.

Contact Us

[H2] Phone

Prefer to talk to someone in person? Our National Customer Service Centre will be happy to take your call.
For veterinary enquiries, please call: 0300 3737 223  Lines are open 9:00am-5:00pm Monday to Friday
For other general enquiries, including making donations, please call: 0300 3737 224 Lines are open 9:00am-5:00pm Monday to Friday

[H2] Write

You can write to us at:
Whitechapel WayPriorsleeTelfordShropshireTF2 9PQ

[H2] Making a complaint:
We hope that you're always happy with our service but we take any complaints seriously. We always aim to respond speedily to satisfy our supporters, volunteers and customers.

[H3] Veterinary complaints:
Our pet hospital teams are committed to improving pet wellbeing by preventing illness and suffering of pets, educating people about the welfare needs and values of pets and treating sick and injured pets needing our help.
However, if you feel that we haven't met your expectations and you wish to make a complaint about PDSA veterinary services, please click here for more information.
For all other queries regarding our Veterinary service, please contact your local PDSA Pet Hospital or complete an enquiry form.

[H3] Fundraising complaints:
PDSA are committed to the highest standards in fundraising practice. As such, we are registered with the Fundraising Regulator and aim to adhere to the Fundraising Regulator’s Code of Fundraising Practice.
If you have a complaint about PDSA's fundraising, please:
Call: 0300 3737 229, or
Email: using our general enquiries form, or
Write to: Head of Customer Service, PDSA, North Hylton House, North Hylton Road, Sunderland, SR5 3AD
Download our Fundraising Promise
Download our Complaints procedure
If you are dissatisfied with our response at the end of that process, you can refer the matter for further investigation to the Fundraising Standards Board.
View Fundraising Regulator's Fundraising Complaints Procedure
View the Fundraising Regulator's online complaints form
Alternatively, if this is a complaint regarding our gaming products, such as Weekly Lottery and you are not satisfied with our response you can choose to refer the matter to IBAS (Independent Betting Adjudication Service). IBAS is an impartial adjudication service for disputes between licensed gambling operators and their customers.
View the IBAS website, with guidance on the service they can offer

[H3] Retail complaints:
If you have a complaint about a PDSA retail store you should, in the first instance, raise your concerns with the PDSA retail store it relates to. If your complaint remains unresolved please:
Call: 0300 3737 229, or
Email: using our general enquiries form, or
Write to: Head of Customer Experience, PDSA, North Hylton House, North Hylton Road, Sunderland, SR5 3AD

Home

What we do

[H1] What we do

[H3] PDSA is the vet charity for pets in need.
[H4] We’ve been keeping people and pets together for over a hundred years. On average, we care for 4,700 pets every working day across our Pet Hospitals.
We're here to keep people and pets together by providing veterinary care to pets whose owners can’t afford the full cost of their veterinary treatment. We’re also a leading authority on pet health and we raise the status of animals by celebrating their contributions to our lives through our prestigious Animal Awards Programme.
We believe that every pet deserves to lead a happy and healthy life and everyone has the right to experience the love and companionship of a pet.
But we can’t do any of it without you. Your support is invaluable to protecting that special bond between people and pets.

Video found at youtu.be/wkhXyA1BdGQ

[H2] Our work
Our Pet Hospitals are at the heart of what we do but our work goes much further than that. Our teams also work in schools and communities to raise awareness and educate the public on key issues that affect the UK’s pet population.

[H2] Prevent

We work with the UK's pet owners to prevent illness and suffering of the nation's pets.

Read more

[H2] Educate

Our teams work with communities and schools to educate the public about pet wellbeing and the issues surrounding the UK's pet population.

Read more

[H2] Treat

Our vets and vet nurses treat sick and injured pets whose owners can't afford to pay.

Read more

[H2] Can you help?

[H2]
Donate

We receive no government funding and rely on our incredible supporters to help us.

Donate now

[H2]
Shop

We sell a huge variety of pet care products and gifts through our online shop.

Shop now

[H2]
Volunteer

Our volunteers help us keep our charity shops open and help keep PDSA running.

Volunteer with us

[H2]
Fundraise

Through challenge events and community fundraisers, find out how to get involved.

Fundraise for us

[H2]
Gifts in Will

Leaving a gift in your Will can be a huge lifeline to so many pets and their owners.

Find out more

[H2] How we're run

[H2]
Charity Governance

Find out more about our board of Trustees and how we're run.

Read more

[H2]
Our Gender Pay Gap

We're passionate about pay transparency and committed to reducing our gender pay gap.

Read more

[H2]
Reports and reviews

See our comprehensive annual reports and reviews for detailed info about PDSA.

Read more

Home

Donate

Donate to PDSA

[H1] Donation

[H3] Thank you for choosing to help save pets' lives
Thanks to the support of animal lovers like you, we can treat thousands of pets in our 49 Pet Hospitals every day. Your generous donations mean we get to administer life-saving treatment they wouldn’t otherwise get. Every pet matters.

[IMG: Fox red lab lying on examination table being examined by PDSA vet wearing latex gloves]

[H2] Would you like to complete your donation?
[H3] Pets are family. They don’t deserve to suffer or lose their life because of financial hardship. Will you save a pet’s life?

Continue your donation

[H1] Find your nearest PDSA

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[H6] Key

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[H2] Don't have an account?

CREATE AN ACCOUNT

[H2] Don't have an account?

Create an account for some extra benefits including:

Create a profile for your pet

Register for our PetWise for Schools programme

Easily manage your details and subscription preferences

Save your payment and form details to make donating easier

CREATE AN ACCOUNT