Identity & Authority: Visitt – Signal Evidence & AI Readability

{
    "@context": "https://schema.org",
    "@type": "FAQPage",
    "mainEntity": [
        {
            "@type": "Question",
            "name": "What can tenants do in the Tenant App?",
            "acceptedAnswer": {
                "@type": "Answer",
                "text": "They can submit service requests with photos, get notified when packages arrive, pre-register visitors and send digital passes, book conference rooms, freight elevators, rooftop spaces, and more, see building announcements, and RSVP to events. It's an app for tenants that automatically delivers everything into your operations platform."
            }
        },
        {
            "@type": "Question",
            "name": "How do service requests work?",
            "acceptedAnswer": {
                "@type": "Answer",
                "text": "Tenants describe the issue in a chat-style interface and attach photos or videos. The request becomes a work order in Visitt immediately—tagged to the tenant, unit, and property. The chat stays open throughout the work order lifecycle, so tenants and your team can exchange updates in real time. Tenants can track status in the app, so they don't have to call for updates."
            }
        },
        {
            "@type": "Question",
            "name": "Can tenants manage their own visitors?",
            "acceptedAnswer": {
                "@type": "Answer",
                "text": "Yes. Tenants pre-register guests and send them a digital QR code. Visitors scan in at the lobby without calling the front desk. Tenants can also add names to their own watchlist to screen certain visitors."
            }
        },
        {
            "@type": "Question",
            "name": "What amenities can tenants book?",
            "acceptedAnswer": {
                "@type": "Answer",
                "text": "Any resource you configure: conference rooms, freight elevators, loading docks, rooftop spaces, wellness studios, podcast rooms—everything the building has to offer. Tenants see real-time availability and book instantly."
            }
        },
        {
            "@type": "Question",
            "name": "How do package notifications work?",
            "acceptedAnswer": {
                "@type": "Answer",
                "text": "When your mailroom staff scans a package, the tenant gets a push notification with pickup instructions. When they collect it, they confirm with an e-signature in the app. You have a digital record of every delivery and pickup."
            }
        },
        {
            "@type": "Question",
            "name": "Is the app branded to our building?",
            "acceptedAnswer": {
                "@type": "Answer",
                "text": "Yes. The Tenant App is fully personalized with your logo, colors, and imagery so that tenants see your brand. Property admins can manage branding, pages, and settings themselves using a live editor—no code or Visitt support required."
            }
        },
        {
            "@type": "Question",
            "name": "How does Tenant App connect to operations?",
            "acceptedAnswer": {
                "@type": "Answer",
                "text": "Every tenant interaction flows into your Visitt operations platform. Requests become work orders automatically. Amenity bookings flow into billing. Recurring issues are flagged by Visitt AI for escalation. You're not managing a separate tenant system because it's all connected."
            }
        },
        {
            "@type": "Question",
            "name": "How does the Tenant App improve tenant satisfaction?",
            "acceptedAnswer": {
                "@type": "Answer",
                "text": "Tenants get faster responses, real-time status updates, and self-service access to building resources. They're not waiting on hold, chasing emails, or wondering if anyone saw their request. That adds up to a better experience—and better retention."
            }
        }
    ]
}