Information Density: Allentown, Inc. – Signal Evidence & AI Readability

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[H3] Your trusted global partner in life-saving research

For over 50 years, Allentown has provided critical solutions to the biomedical research community.

Our high-quality equipment and advanced vivarium systems continue to define and exceed industry standards.

Like everything we do, our unparalleled customer service is stamped with the Allentown hallmarks of integrity, dedication and care.

[H1] Care

[H4] Care is at the heart of everything we do.

It’s when you put someone else first – the customer, the researcher, the patient whose comfort, maybe even life is at stake –

when you put yourself in their shoes and go the extra mile to do something that makes them feel better, makes their job easier

and work more successful, puts their mind at rest and relieves their discomfort.

[H1] Science

[H4] Science is the end goal that drives us.

We believe strongly in the ultimate benefit to Humanity that successful scientific research brings.

The quest for knowledge is a noble cause and we are proud to play our part in it – from the designers

of our products through to the service agents who anticipate the needs of research facilities and funnel

their observations back into our innovation programs. At Allentown, we know that a slight deviation in

performance can make a critical difference to potentially life-saving research. We strive each day to

improve our knowledge and to engineer systems and equipment that researchers can rely on to work better,

last longer and meet the exacting standards of the scientific endeavors that they serve.

[H1] Integrity

[H4] Integrity is the quality that defines Allentown, both in terms of the products that we make and the way we operate and manage our customer relationships.

We come from a region steeped in the tradition of research and renowned for breakthrough scientific discoveries.

With a manufacturing culture rooted in the stainless steel industry, we uphold a legacy of precision engineering

and equipment designed for durability. Our systems are known for their efficiency, performance and dependability

within a clinical environment. We continue to aspire to be not just a supplier of vital equipment, but a trusted

partner in every step of the research process, with the most responsive team of customer service professionals and

a corporate culture founded on the paramount importance of long-lasting relationships.

Allentown Pillars

[H2] OurProduct

Our manufacturing capability produces precision-engineered, reliable equipment that lasts longer and performs more efficiently, safely, accurately and humanely.

All Products

[H2] OurService

Our focus on high-quality personal service and our corporate culture create trust and stability, delivering applicable knowledge and peace of mind for our customers.

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[H2] OurResearch

Our lasting relationships with leading institutions provide the insights to design smarter systems that keep animals and researchers happier and healthier, yielding better scientific results.

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Trusted Partner

[H5] Driving the market forward with innovation while staying true to the principles that the company was built on. Allentown - your trusted partner in life-saving research.

[H6] ENGINEERED FOR PERFORMANCE

Allentown draws on a rich history of innovation and engineering excellence, having evolved from the same family-owned

factory over the past 50 years. Our world-leading manufacturing capability produces precision-engineered, reliable

equipment that lasts longer and performs more efficiently, safely, accurately and humanely. We bring the tradition

of the steel industry and apply it to Life Science solutions. Our products are designed to show that form and

function do indeed go hand in hand.

[H6] RESPECTING THE ENVIRONMENT

Allentown recognizes our obligation to manage, conserve, and sustain natural resources. Our dedication to improving

life is inseparable from making a positive environmental impact. To that end all our products are designed and

offered with sustainability in mind. Our guiding foundational achievement was converting our global headquarters

to Solar energy. Annually, this investment will generate 1.7 million kW hours: enough clean renewable energy to power 177

average-sized homes or the equivalent to saving 510,281 liters of fuel for a year.

[H6] RELIABLE AND DEPENDABLE

Allentown is well-known for reliability. Not only are our products engineered to last longer and perform better

than any others in the market, but our customer service team is legendary for its dependability. Our customers

trust us to go the extra yard, to anticipate their needs and to be there to maintain our systems – because we

know that caring enough about the end results can be a matter of life and death.

[H6] Easy, Flexible, Responsive and Smart

From our flagship systems down to individual components, Allentown products are designed with ultimate ease-of-use

and convenience in mind. Single-use or reusable, our vivarium cages are delivered ready-to-use straight out of the

box. Flexible configurations for housing different types of rodent maximize floor space and make customers’

resources go further. Industry-leading airflow systems increase bio-security and reduce energy consumption. And by

innovating with connected devices using WiFi, Bluetooth and mobile apps, Allentown now enables 24 hour remote operation,

monitoring and data collection.

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[H3] Leading Global Provider in Life Science Solutions

Allentown is a leading global provider in Life Science solutions. In over 50 years of operation, we are proud to have played our part in heroic research that continues to save lives around the world every day. We earn the highest trust of the biomedical research community by providing critical services with integrity and care.

[H6] Our Story

[H3] Inspired to Contribute

Our story begins in 1968 when our founder, Michael A. Coiro Sr. opened a small factory in Allentown, New Jersey during a boom period for science industries. Originally trained in the artful technology of stainless steel, he soon experienced first-hand how vital advances in biomedicine can be, thanks to the innovative life-saving care that his wife – and business partner – Dorothy received at the Hospital of the University of Pennsylvania. Michael exited that experience with a keen awareness of what was at stake, and a passionate inspiration to contribute to the scientific mission. He poured care, dedication and compassion into an operation which evolved into a state-of-the-art world-class organization, and earned the trust and respect of renowned biomedical research facilities around the globe.

[H6] Care

[H3] To This Day, Care is at the Heart of Everything We Do

Care for each product that rolls off our factory floor; care for our customers and the patients that ultimately benefit from their work; care for the welfare of the animals whose health and comfort are critical to the success of the research. Our success is based on precision-engineering of equipment that lasts longer and performs more efficiently, accurately and humanely; on our corporate culture that focuses on personal service and delivering peace of mind to our customers; and on lasting relationships with leading institutions that enable us to influence and accommodate new trends in laboratory housing.

[H6] Service

[H3] We Are Defined by Our People

As any Allentown customer will tell you, our Technical Sales Consultants, Vivarium Design Services Engineers, Research Animal Housing Specialists and other specialized agents are dedicated to assisting our clients through facility design and layout, installation, training, and, most importantly, unparalleled post-occupancy service. We go the extra distance because that just might be the factor that helps determine a breakthrough.

[H6] Product

[H3] Second to None

Our solutions, while competitively priced are second to none. Thanks to Michael’s technical expertise in the high-tech steel industry, Allentown maintains a culture of excellence that is evident in every stage of the production process. From computer aided design and development to automated fabrication, our products are built with tight tolerances to precise specifications. Whether in procurement, engineering, manufacturing or maintenance, we meet standards worthy of the highest aspirations of scientific research, to ensure that every Allentown system is the most reliable and functional solution available.

[H6] Innovation

[H3] Originators of Over 14 Patents

Our innovations lower costs for our customers, increase productivity and improve the environment for both research animals and staff. Years ago, we led the industry by introducing more durable Polysulfone plastic housing, and most recently our latest solutions include a cutting-edge air-capture system for determining colony health status. With 14 patents to our name and 4 more pending, the culture of innovation at Allentown continues to thrive.

[H6] Our Home

[H3] Vision of Growth

Allentown is headquartered in Allentown, NJ, USA, with a leading international presence and a distribution network covering over 54 countries. Whether through expansion, innovation or acquisition, our strategic decision-making is based on our long-term commitment to serving the global biomedical research community. Putting research first, we will continue to grow in order to provide for our customers’ evolving needs.

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[IMG: OneCall logo]

[H1]
OneCall is OEM (Original Equipment Manufacturer) service for all Allentown housing & operations equipment, replacing the risk, complexity, and communication challenges of traditional third-party support.

Rapid Repair Service / Parts
Preventive Maintenance Plans
Equipment Risk Assessment

Not sure what service you need?
Connect with a OneCall technician : 609.223.3555

[H4]
OneCall™ supports your entire installed Allentown equipment base through a single, OEM-owned service structure — simplifying coordination and protecting long-term performance at your facility.

Expert service across

Housing systems
Washing equipment
Sterilization equipment
Automation systems
Decontamination services
Other critical facility equipment

Download the OneCall Brochure

OEM service, simplified across your FACILITY & equipment

WHY CHOOSE ONECALL FOR YOUR FACILITY AND EQUIPMENT

[H4] You get service from the people who built your equipment – because we care

OneCall is OEM service, not outsourced support. You work directly with the engineers and technicians who designed and
manufactured your systems, ensuring accurate diagnostics, safe repairs, and performance restored to original specifications,
because the people who build the equipment care about how it performs in your facility, with clear communication and no guesswork.

[H4] You avoid the risks of third-party service with one trusted OEM partner

OneCall supports your entire installed Allentown equipment base with OEM-level expertise across housing, biosafety, washing,
sterilization, automation, and decontamination. One partner, one service model, simplified coordination, and less risk.

[H4] You get faster resolution through clear communication

Direct access to OEM parts, documentation, and specialists eliminates extra layers of coordination. Issues are diagnosed
and resolved faster, with coordinated scheduling, clear reporting, and consistent follow-up, so problems do not linger or get lost between vendors.

[H4] You protect the full lifecycle of your equipment investment

OneCall protects performance over time through OEM-recommended maintenance, optimization, and upgrade paths. Because
Allentown designs and builds the equipment, we care as much about uptime and long-term success as we do about the
service call itself, maximizing value and extending equipment life.

[H4] You gain a single OEM-owned point of accountability

OneCall provides a dedicated call and email infrastructure with clear ownership from intake through resolution.
No handoffs, no finger-pointing. One OEM partner accountable for outcomes.

[H4] You get OEM-led service with the flexibility to support your broader environment

OneCall is built around servicing the equipment we design and manufacture. When appropriate, our technical teams can
also support other equipment in your facility, guided by the same commitment to uptime, clarity, and customer success.

[H3] The OneCall Team

A dedicated team of in-house engineers, technicians, and service specialists — the same people who design and build your equipment. Nothing is outsourced.

We work directly with you to keep your systems performing at their best, with clear communication, fast resolution, and the confidence that comes from OEM expertise.

ONECALL SERVICES

[H3] Caging & Related Products

Preventative Maintenance
Evaluation and Repair
HEPA Filter Certification
HEPA Filter Replacement and Certification
Testing of Facility Airflow Connections for IVC Racks and Blowers
NSF 49 Certification (BSCs)
IVC – Individually Ventilated Caging
IVC-Related Blowers
Interstitial Air Handlers for IVCs
Large Animal Caging and Enclosures
BSC – Biological Safety Cabinets
Free Standing Dump Stations
Free Standing Bedding Dispensers

[H3] Washing, Sterilization, & Automation

Preventative Maintenance – Quarterly and Semiannually
Optimized based on equipment usage
Proactive parts replacement

Emergency Service and Repairs
Emergency Service and Repairs
Scalable to match the client risk profile

Equipment Evaluation
Expert review of equipment condition, inclusive of operator performance and service status

[H3] Decon+

Annual Preventative Maintenance
Program for Allentown Minidox Units

Decontamination Services
Chlorine Dioxide Gas Decontamination Service

Facility Wide
Equipment
In-House at Allentown’s Facility

[H4] OEM Service from a Single Point of Contact

Connect with a OneCall Specialist

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