Grasshopper
(https://grasshopper.com) 📸 Data Snapshot: May 27, 2026Count trust words (review, testimonial, rating, verified) against real outbound proof links (Google, Trustpilot, Clutch, G2, Yelp). Lots of trust language with zero verification links is trust theatre. Unlinked logo galleries count against it.
The trust_theatre_flag is true because the site prominently displays app store ratings (4.8/5 and 4.4/5) and massive customer counts (150,000 and 400,000) without a single proof_links_count to external verification sources like G2, Capterra, or the app stores themselves. Testimonials are attributed to generic entities like ‘Offshore Relief’ or ‘Personal Chef’ without full names, LinkedIn profiles, or links to the businesses mentioned. This lack of a proof path forces the user to take high-stakes performance claims on blind faith.
The ratio of verifiable proof to assertions is extremely low. Out of nearly 12,000 characters on the homepage, there are zero links to third-party audits, security certifications (like SOC 2 or HIPAA), or verified reviews. The ‘400,000 happy customers’ claim is the primary proof point, yet it is unsubstantiated and contradicted elsewhere on the same page. Specific pricing for add-ons ($3, $9, $75) provides the only tangible evidence of product structure.
Trust & Proof is read by weighing trust language against real verification. Below is the page-by-page tally of review mentions and external proof links, then the schema markup that may (or may not) declare verifiable ratings and identity proof.
🛡️ Trust Signals — reviews, proof links, trust-theatre check
| Page | Reviews | Proof links |
|---|---|---|
| / (home) | 62 | 0 |
| /pricing/ | 5 | 0 |
| /buy/trial/ | 5 | 0 |
| /features/phone-extensions/ | 6 | 0 |
🔗 Identity & Technical Layer — schema JSON-LD: declared ratings, reviews & identity proof
Homepage schema
[
{
"@context": "https://schema.org",
"@type": "Organization",
"name": "Grasshopper",
"alternateName": "Grasshopper phone, grass hopper, grasshopper voip",
"contactPoint": {
"@type": "ContactPoint",
"telephone": "+800-820-8210",
"contactType": "sales",
"contactOption": "TollFree"
},
"sameAs": [
"https://x.com/grasshopper",
"https://www.youtube.com/user/GetGrasshopper",
"https://www.linkedin.com/showcase/grasshopper/",
"https://www.facebook.com/grasshopper"
],
"description": "A virtual phone system can help businesses stay organized as call volume increases. Leverage unlimited users, 24/7 support and more with Grasshopper today!",
"url": "https://grasshopper.com/",
"logo": "https://edge.sitecorecloud.io/gototechnol00e8-mktglobalxm07e7-mktglobalpr9498-b870/media/project-global/grasshopper/logo/grasshopper-logo-footer.png?h=29&iar=0&w=175"
},
{
"@context": "https://schema.org",
"@type": "FAQPage",
"mainEntity": [
{
"@type": "Question",
"name": "Is Grasshopper an app?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Yes — there is a Grasshopper app (available on iOS, Android and Desktop), where texting, voicemail and settings can be accessed. You can also use <a href=\"/features/small-business-phone-system\">Grasshopper </a>without the app to forward calls straight to your phone number"
}
},
{
"@type": "Question",
"name": "What is Grasshopper?",
"acceptedAnswer": {
"@type": "Answer",
"text": "<a href=\"/features/small-business-phone-system\">Grasshopper </a>is a simple and easy-to-use virtual phone system (calls, texts, custom greetings, extensions, inbound fax, and more) that provides you with a second phone number for your personal phone, so you can keep business and personal calls separate."
}
},
{
"@type": "Question",
"name": "Does Grasshopper replace my service provider?",
"acceptedAnswer": {
"@type": "Answer",
"text": "No. Grasshopper is an entrepreneur phone system that provides a number of great features, including a second phone number, but you still need a service provider for your personal phone number, where your Grasshopper calls will be forwarded."
}
},
{
"@type": "Question",
"name": "When do I pick my phone number(s)?",
"acceptedAnswer": {
"@type": "Answer",
"text": "You pick your main phone number during the sign up process, and any additional numbers are chosen and managed by logging into your Grasshopper account, after checkout."
}
},
{
"@type": "Question",
"name": "Do I have to pay by the minute?",
"acceptedAnswer": {
"@type": "Answer",
"text": "All of our plans include unlimited minutes! Your app usage is restricted only by your carrier’s dataplan."
}
},
{
"@type": "Question",
"name": "Is Grasshopper a VoIP (Voice Over Internet Protocol) phone service?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Grasshopper primarily uses your service provider’s cellular network for incoming and outgoing calls. Grasshopper does offer both <a href=\"/features/voip-phone-system\">WiFi and VoIP Calling</a> options, but they are not the default."
}
},
{
"@type": "Question",
"name": "How good is Grasshopper’s call quality?",
"acceptedAnswer": {
"@type": "Answer",
"text": "The quality and reliability is the exact same as your service provider, since we use their network for all your calls!"
}
}
]
}
]
/features/phone-extensions/
[
{
"@context": "https://schema.org",
"@type": "VideoObject",
"name": "The Entrepreneur's Phone System",
"description": "See why Grasshopper is the entrepreneur's virtual phone system of choice. Grasshopper makes it easy for entrepreneurs to start and grow their business anywhere. Signup for a toll free or local number today!",
"thumbnailUrl": "https://edge.sitecorecloud.io/gototechnol00e8-mktglobalxm07e7-mktglobalpr9498-b870/media/gh/2020-images/video-thumb-2020-png.png?h=556&iar=0&w=920",
"duration": "PT1M32S",
"contentUrl": "https://www.youtube.com/watch?v=RSxC8A7hAnM",
"embedUrl": "https://www.youtube.com/embed/RSxC8A7hAnM?autoplay=1",
"uploadDate": "2018-10-15T08:00:00+00:00"
},
{
"@context": "https://schema.org",
"@type": "FAQPage",
"mainEntity": [
{
"@type": "Question",
"name": "How do I add an extension to a phone number?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Simple! If you have an existing number, we can port it to Grasshopper for you so you can add an extension. If you decide to get a new number from Grasshopper, it’s even easier. Just sign in and add extensions to the phone number from the Extensions page."
}
},
{
"@type": "Question",
"name": "How many extensions can I have with Grasshopper?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Depends on the Grasshopper plan you purchase. Currently, Solo comes with three extensions, Partner with six, and Small Business with as many as you want! <a href=\"/pricing\">See our plans & pricing.</a>"
}
},
{
"@type": "Question",
"name": "Can I use Grasshopper for existing phone numbers with extensions in my office?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Yes! Grasshopper can forward calls to many existing PBX phone systems using our <a href=\"/features/virtual-pbx\">virtual PBX feature</a>, which allows you to enter pauses and extension numbers instead of a simple telephone number."
}
},
{
"@type": "Question",
"name": "Does Grasshopper offer toll-free extensions?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Absolutely. All of our toll-free or vanity phone numbers have them by default. These toll-free extensions for phones acts like regular toll-free numbers do. Customers call free while you pick up the tab."
}
}
]
}
]
This page presents a snapshot of public data from Grasshopper, captured on May 27, 2026, to show how machine logic reads Trust & Proof signals into an AI reputation evaluation.
Purpose: This data is presented under “Fair Use” for the purpose of independent signal analysis, allowing readers to see the raw signals behind the reputation score.
Notice to Grasshopper: This analysis is part of a non-adversarial audit conducted by 1 Euro SEO. The results are intended as professional feedback to help improve any website’s machine-readability and authority signals. The evaluation is free, and any company can request a fresh audit at any time.
Any company can use the insights for free and improve its voice. When a company has updated its content, it can always submit a new audit request, which will be reflected in a new current score.
To all users: You are encouraged to visit the live site at https://grasshopper.com to view the most current version of its content and see directly what this company is about and what it offers.