Semantic Coherence: RingCentral – Signal Evidence & AI Readability

[H1] The Agentic Voice AI platform to drive customer outcomes

Join more than 600,000 businesses using RingCentral’s reliable and scalable Agentic Voice AI platform to automate, assist, and analyze customer interactions end-to-end.

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Power the voice of your business

Business Phone

AI Business Phone

AI Agents

AI Contact Center

AI Meetings & Events

RingEX

[H2] Reliable and trusted business communications

Connect every team with AI-powered calls, messages, and meetings across devices.

Explore RingEX

RingEX products

Business Phone

Business SMS

Team Chat

Meetings

[H4] AI Representative

[H1] Drive outcomes with voice-first AI agents

Build fully configurable AI agents for voice and digital channels that handle complex actions, knowledge, and multi-system workflows. Plus, use AIR Pro Studio to deploy custom AI agents at scale.

Join early access

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[H2] Transform customer experiences with Agentic Voice AI

[H5] Simple by design

Intuitively build AI agents with no technical experience. Define your goals using natural language, and AIR Pro handles the rest.

[H5] Ready for your industry

Deploy agents built for your sector and configure to your unique business needs and workflows.

[H5] Autonomous execution

AI agents act independently within the boundaries you set, handling complex multi-step processes without constant human involvement.

AIR Pro for Healthcare

[H2] Launch instantly with pre-built Healthcare accelerators

Put healthcare-ready AI agents in place to automate routine work and provide real-time answers, so your team can focus on care.

Verify patient identities and keep records up to date

Book appointments based on location and priority

Answer clinical questions and manage prescription refills

Handle billing issues and post-visit follow-ups

Get started faster with 100+ EHR integrations

Join early access

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[H2] Automate customer touchpoints with AI agents

[H4] Meet your customers where they are

Engage customers naturally with AI that sounds human, understands intent in any language, and works across voice and digital channels.

[H4] Automate with quality

Build AI agents with insights from real conversations that show what to automate and which behaviors deliver results.

[H4] Bring humans and AI agents together

Automate routine tasks and surface real-time insights so human agents can focus on what matters. When an escalation is needed, AI ensures a seamless handoff with full context.

[H4] Establish guardrails for peace of mind

AI agents work autonomously within your defined business rules and guardrails—driving outcomes while you stay in control.

[H2] Experience AIR Pro Orchestration Studio

[H4] End-to-end reasoning and orchestration

Our AI agents think ahead, plan multi-step workflows, and coordinate every step across different systems and interactions.

[H4] Build agents quickly with zero code

Define your agent using natural language, and AIR Pro auto-builds the setup, complete with integrations, APIs, and workflows.

[H4] Access controls and guardrails

Deliver secure, reliable, and observable AI with enterprise-grade permissions and policies across every channel.

[H4] Measure and optimize

Monitor AI agent performance and interactions, turn insights into action, and make real-time tweaks to continuously optimize outcomes.

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[H2] See how AIR Pro works

RingCentral’s AI agents trigger autonomous action at every customer touchpoint, guiding each step from first request to final outcome with industry-specific capabilities that adapt to your needs.

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[H5] Design the foundation

Set your agent’s profile, scope, knowledge, voice, and industry templates so it knows exactly what to handle—and when to escalate.

[H5] Build agents that do more

Add skills, connect systems, configure playbooks, and establish guardrails to guide how your agent works.

[H5] Operate at scale

Build once, and deploy across every channel while enabling AI-human collaboration and maintaining shared context across tools in your tech stack.

[H5] Optimize performance

Spot gaps, remove friction, generate new skills, and roll out enhancements in real time.

[H2] Build voice-first AI agents for every channel

Design, build, and deploy AI agents in AIR Pro Studio. Plus, optimize performance and track ROI as you scale.

Join early access

[H3] Design for your customers

Deploy AI agents that operate intuitively across voice and digital channels, delivering a unified customer experience everywhere.

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[H3] Connect all your knowledge sources

Leverage your website, internal knowledge base systems, and trusted public sources to deliver accurate, context-aware answers instantly.

[H3] Deploy AI agents with ease

Use one centralized workspace to design, monitor, and continuously optimize 
AI agents at scale—no code required.

[H3] Observe and improve

Measure cost savings, time savings, and resolution performance, as every AI interaction drives measurable impact.

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[H2] Agentic Voice AI for every industry

Deploy AI Agents that reason, determine the best action, and deliver outcomes for your business.

Healthcare

Healthcare

Retail

Hospitality

Legal

Transportation

Automotive

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[H2] Provide connected, coordinated care

Automate intake & eligibility

Send proactive care reminders

Streamline referrals & handoffs

Handle billing issues and post-visit follow-ups

Increase front desk productivity

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[H2] Simplify shopping support

Track orders and inventory

Process returns, exchanges, and loyalty

Locate nearby stores

Trigger back-in-stock alerts

Decrease handle time

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[H2] Elevate 24/7 guest service

Manage and modify reservations

Resolve loyalty and billing inquiries

Coordinate check-in and checkout

[H1] Say goodbye to missed calls with AI Receptionist

Never miss a customer call, text, or appointment—even after hours.  AI Receptionist automatically answers calls, sends texts, and books appointments, so every customer feels taken care of, day or night.

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[H2] Answer calls 24/7 with AI

[H3] Capture more revenue

Handle FAQs, texts, appointment scheduling, and lead capture, so every customer inquiry becomes an opportunity.

[H3] Route calls with context

Direct calls by names, locations, and keywords—no repeats, no wrong transfers, with all the details you need.

[H3] Engage with natural interactions

Deliver human-like conversations in multiple languages without rigid IVR menus.

[H3]  Set up in minutes

No IT support needed. Quickly train AI Receptionist using your website, FAQs, or uploaded documents.

[H2] The ROI of RingCentral AI Receptionist

97%

CSAT score since rolling out AI Receptionist for Televero Health

60%

of member calls resolved completely by AI Receptionist at Iron Workers International

$1.7M

projected additional revenue for Axis Integrated Mental Health

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Chat with Natalie, one of our AI Receptionists

Call 1-8445-TRY-AIR (1-844-587-9247) and experience our AI Receptionist in action.

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[H2] Your always-on, reliable front desk

[H3] Always open with 24/7 call handling

Let AI Receptionist answer every call, set up appointments, and collect new leads for you. Customers get fast answers anytime, even after hours: no more missed calls, voicemails, or long hold times.

[H3] Handle calls with consistent, friendly service

Deliver consistent, on-brand responses in multiple languages. Seamlessly switch languages mid-conversation and hand off complex issues to your team, complete with a call summary.

[H3] Scale without extra staff

Support multiple customers at once during peak hours, and easily add more AI Receptionists as your business grows or opens new locations.

[H3] Works with your phone and business tools

Easily add AI Receptionist to your existing phone system. Sync your CRM, scheduling, and ecommerce apps to automate customer interactions with AI.*

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New

[H3] Your AI Receptionist now answers text messages

24/7 automated responses for common customer inquiries.

Frictionless appointment booking directly through text.

Smarter hand-offs to help live agents resolve issues faster.

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[H2] Experience AI Receptionists in action

Hear how our AI handles real-world conversations, from answering customer questions to scheduling appointments.

Create your AI Receptionist

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Banks

Quickly answer customer inquiries without extended hold times.

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Clinics

Effortlessly schedule patient appointments, even after hours.

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Insurance

Easily address policy questions and provide quote form links via text.

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Legal Services

Seamlessly connect callers to the appropriate attorney.

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Construction

Automatically route calls based on location.

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Real Estate

Easily capture buyer leads and share property details

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Construction

Automatically route calls based on location.

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[H2]  Set up in minutes and start answering calls

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Add your business website

Set up AI Receptionist instantly with your website content, including FAQs and business details, so you're ready to go right away.

Personalize your AI Receptionist

You stay in control. Personalize your AI’s personality, review the setup, make adjustments to fit your needs, and launch.

Go live and learn

Effortlessly view call transcripts and analytics, identify gaps, and enhance responses with just one click.

[H1] Be the first to experience AVA, your 
AI Virtual Assistant

Transform work with AVA, the AI Virtual Assistant built to simplify workflows and maximize productivity across your business.

Curate notes and summaries from meetings, chats, and calls

Deliver real-time insights with dynamic in-app prompts

Guide complex processes and onboard new users

Automate the setup of administrative tasks

Join waitlist

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[IMG: Smartphone screen showing an AI assistant named Ava with options like Review meeting transcript, Record incoming call, Show missed calls, and Check all unread voicemails.]

[H5] Next-level productivity

Capture real-time call notes, summaries, 
and quick responses.

[H5] Task assistance

Guide users through tasks like setting up 
call forwarding.

[H5] Smarter prompting

Offer tailored prompts that guide users 
when they need it most.

[H5] Faster onboarding

Simplify setup for tasks like out-of-office responses and more.

Say goodbye to busywork with AI Virtual Assistant

Join the Early Access Preview today.