Information Density: Zivtech – Signal Evidence & AI Readability

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We design and build technology that helps progressive organizations meet ambitious goals

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Featured work

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Science History Institute

Telling the stories of science through an enhanced digital experience

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[IMG: Girl with mask and grouping of mobile and tablet with the Vaccines on the Go app home screen]

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Children's Hospital of Philadelphia | Vaccine Education Center

Fighting vaccine misinformation with an educational mobile app

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Rutgers University | Center for State Health Policy

Supporting public policy by building a platform for researchers to access state health data

See work for Rutgers University | Center for State Health Policy

[IMG: Laptop with CRISPR for CURE homepage image on a background rendering of a DNA strand being spliced]

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Temple University | School of Medicine

Bring awareness to a cutting-edge medical technology that could transform HIV treatment

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[IMG: Photo of IAS main campus building with a laptop showing the website homepage]

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Institute for Advanced Study

Empowering a storied academic institution with a dynamic and cohesive digital platform

See work for Institute for Advanced Study

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Our Partners

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Quote from Rutgers University

We have had an extraordinarily successful engagement with Zivtech. Their work is creative, organized and always timely. They are customer focused, professional, mission driven and exceptional project managers. This project was completed on time and on budget.MARGARET KOLLER, EXECUTIVE DIRECTOR, RUTGERS UNIVERSITY

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[H1] Science History Institute

[H2] Science History InstituteWebsite Redesign

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Creating new ways to engage with the history of science by transforming the museum and library’s online presence.

The Science History Institute (SHI) is a Philadelphia-based museum and library dedicated to showcasing the incredible history of scientific achievements on a global stage. Recognizing the need for their digital presence to mirror their in-person museum experience, SHI felt that the time was right for a website overhaul. Their current site software was reaching end-of-life, which created an opportunity to both redesign and re-platform their site to better cater to their diverse audiences and expanding organizational needs. SHI chose Zivtech primarily due to a successful past engagement and shared vision for the new website. Zivtech demonstrated deep expertise in migrating complex content models from Drupal 7 to WordPress. Caitlin Martin, Director of Communications at SHI, said, “We had a positive working relationship with Zivtech, and when the time came for an upgrade, their vision for our platform perfectly aligned with ours.

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Making a vast library of scientific information easier to enjoy

One of the main goals of the project was to redesign the website as a welcoming “digital front door” for the Science History Institute. The idea was to ensure everyone, from PhD candidates and science "geeks," to retired chemists and SHI’s employees, could find what they needed quickly and in a way that would give them a sense of visiting the library in person.To help SHI break free from the "organizational chart mentality" —focusing on hierarchy and departmental boundaries rather than user needs—Zivtech conducted in-depth business analysis, a content audit, engagement research, and user interviews and workshops. These efforts helped the team gather valuable insights into what users wanted from the website. Additionally, Zivtech designed and built a sub-section of the site dedicated to Distillations magazine, which had a separate menu system and unique roles and permissions for content management.The website’s layout and navigation were restructured to reflect these findings, effectively breaking down silos and improving the maintainability of the site and content. This was not just a cosmetic change, it was a systematic improvement to how internal teams interacted with the website on a daily basis. Martin commented: “Our old site was very siloed. Zivtech helped us restructure the website to make it more user-friendly and accessible while ensuring seamless interdepartmental connections.”

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Revitalizing institutional identity through a brand refresh

To further ensure that the website resonated with its audiences, SHI refreshed some of its brand elements and sought to leverage the website project as a means to launch these updates. This decision came from an understanding that the website needed to accurately represent SHI’s evolving brand identity, and instantly convey who SHI is and what they do upon visiting the site.Zivtech embraced this challenge and found creative ways to integrate the brand refresh into the website redesign. They incorporated the expanded color palette and established web guidelines. Zivtech also utilized SHI’s vast repository of image assets and was able to incorporate historical photography and graphical elements into the new design. “Our brand refresh was a significant component of the website redesign. Zivtech embraced this and successfully weaved our refreshed identity into the website, enhancing its appeal,” Caitlin Martin emphasizes.

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Improving outcomes with enhanced digital engagement

The ultimate test of this collaboration was the impact on SHI’s key success metrics. The website redesign aimed to increase museum visitor numbers, program and event registrations, content engagement, newsletter sign-ups, and global audience recognition and engagement.Zivtech’s dedication to the project ensured the new WordPress website was launched on time and within budget. Preliminary feedback suggests the redesign has significantly enhanced the ease of site navigation, positively influencing traffic and user engagement. SHI has observed an uptick in website traffic compared to the previous year, credited partially to the new site’s clear information layout. Zivtech is currently retained by SHI for ongoing security and performance maintenance, including periodic site enhancements to meet changing organizational needs. “The best compliment after a year’s worth of work and research into structuring a website is how much easier it is to find everything. I’m excited to see what the numbers look like in the fall when schools are back in session,” Caitlin concluded.

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Call to action

[H3] Looking to upgrade your digital presence, reach your diverse audience more effectively, and engage users with an intuitive, user-friendly platform? Zivtech can help. Contact us at sales@zivtech.com to start your transformation journey.

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Other Clients

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[H1] Children's Hospital of Philadelphia | Vaccine Education Center

[H2] Children’s Hospital of Philadelphia
Mobile App Redesign

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Zivtech designed and built an award-winning mobile app to promote accurate vaccine information

The Vaccine Education Center (VEC) of the Children’s Hospital of Philadelphia launched the Vaccines on the Go app in 2013 to advance public knowledge about vaccination. With the COVID-19 pandemic making vaccines a burning topic — and with misinformation flooding the internet — the VEC decided in 2020 to redesign the app and invest significantly in promoting it.
The VEC had already worked with Zivtech on several other projects. Thanks to our strong track record, they selected us to help them with this new initiative. The result was a refurbished app that improved user engagement and won a Communicator Award.
The VEC was launched in October 2000 to provide accurate, comprehensive, and up-to-date information about vaccines and the diseases they prevent. The Center produces materials across a variety of media to dispel some of the common misconceptions and misinformation surrounding vaccines. Instead, they provide the facts about each vaccine: how it is made, how it works, who recommends it, whether it is safe, and when it should be given.

[IMG: Child outside wearing a facemask]

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Improving engagement to reach program goals

The original Vaccines on the Go app was static — both in terms of its software architecture and user experience. Because of the app’s design, it was difficult for writers at the VEC to publish new material in the app. Likewise, the development team needed to work separately on the iOS and Android versions, which further slowed down updates. The app was missing the potential to take full advantage of new resources being created by the VEC.On the design side, there was also room to improve the clarity of presentation. For example, doctors used the app to present information to patients, yet it did not display well on a larger iPad screen — which would otherwise be perfect for a consultation room environment.Besides cosmetic issues, the app lacked features such as push notifications that could have kept users engaged (and educated!) over a longer period of time — not just during vaccination seasons.

[IMG: CHOP website on a mobile device]

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New frameworks and features

Zivtech consulted with the VEC to plot out and prioritize improvements to the app.
It was clear from the content team and developer experience that an architecture overhaul was required. Zivtech proposed using a Drupal backend and a React Native frontend. The Drupal CMS allowed VEC writers and editors to manage, create and publish content in the app themselves, making it easier to update materials and add new information. The React Native framework enabled simultaneous iOS and Android development, allowing for app updates to be released more frequently.
The Zivtech team also addressed UX issues. We developed the app with special care toward iPad compatibility to better equip physicians and health professionals as they communicated vaccine information to their patients. We also designed a number of graphics and data visualizations to accompany the update — for example, contagiousness charts to show how certain illnesses spread, and how likely one is to contract them, as well as timelines to illustrate the lengths and phases of illnesses.
To keep users engaged outside of vaccination seasons, Zivtech equipped the app with new features — such as the “Notes” and “Ask the VEC” sections — and incorporated push notifications to provide alerts on the publication of new content. As part of the redesign, the app’s branding was also brought in line with that of the VEC’s parent, the Children’s Hospital of Philadelphia.

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Client testimonial quote

We have worked with the team at Zivtech for multiple projects, including our mobile app. They are a steadfast partner. Their customer service and attention to issues is outstanding, and their care for and commitment to our projects is second to noneCharlotte Moser - Co-Director of the Vaccine Education Center at Children's Hospital of Philadelphia

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An award-winning app for patients and physicians

The new Vaccines on the Go app significantly improved on the original in terms of presentation, navigation, and features. The architecture overhaul also gave the VEC more opportunities to keep users engaged while updating the app with new content. As a result, it received a Communicator Award, as well as an honorable mention from the PRNews Digital Awards.The VEC now possessed a new, more effective mobile medium to carry out their communication mission.VEC Co-Director Charlotte A. Moser commented: “The Zivtech team has been integral to the success of several Vaccine Education Center website and mobile app projects. Their customer service is beyond reproach, and their understanding of and support for our overarching program goals makes working together seamless. We particularly appreciate their willingness to provide multiple solution options — along with estimates of the relative time and expense for each — allowing us to make informed choices within the constraints that come with any project.”Today, Zivtech continues to provide support and maintenance for the app, working closely with the VEC to support them in educating the public on the importance of vaccines.

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Other Client Projects

[IMG: LSAC]

[IMG: Rutgers University]

[IMG: American Nephrology Nurses Association]

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Call to action

[H3] Are you ready for a digital transformation that can elevate your organization’s online presence? Start your digital transformation journey with us today by getting in touch sales@zivtech.com.