Identity & Authority: MedAire – Signal Evidence & AI Readability

MedAire

(https://medaire.com) 📸 Data Snapshot: May 30, 2026
Identity & Authority — The Lens

Inspect the JSON-LD. Is there an Organization or Person schema, and does it carry sameAs links to real external profiles (LinkedIn, socials)? Missing schema or no identity declaration signals an anonymous entity.

Identity & Authority Expert verifiability & Schema depth.
13 Impact Weight: 15 / 100
87% Reputation

Authority is well-established through robust Organization schema that identifies the founder (Joan Sullivan Garrett), the parent company (International SOS), and regional headquarters. The Careers page provides names of specific employees like Vivien Wei and Tati Craft, which humanizes the authority. The gap is small: these individuals lack their own Person schema or sameAs digital footprint links within the structured data provided.

The site makes bold performance claims such as ‘Millions of lives have been saved since 1985,’ yet the specific evidence is gated behind unrendered variables in the text. There is a disconnect between the claim of providing ‘timely intelligence’ and the lack of a visible case study library with named client outcomes in the provided page set, although the ‘Alert’ feed on the homepage acts as real-time substance.

Identity & Authority is read from the structured data first: whether the site declares who it is in machine-readable schema, with verifiable identity links. Below is the schema captured per page, then the external proof links that support (or fail to support) that identity.

🔗 Identity & Technical Layer — schema JSON-LD: identity chains, entity gaps
Homepage schema
{
    "@context": "https://schema.org",
    "@type": "Organization",
    "@id": "https://www.medaire.com/#organization",
    "name": "MedAire",
    "alternateName": "MedAire, an International SOS company",
    "legalName": "MedAire, Inc.",
    "url": "https://www.medaire.com/",
    "logo": "https://www.medaire.com/hubfs/MedAire_Logo_Gradient_Square.png",
    "image": "https://www.medaire.com/hubfs/Home/MedAire_ResponseCenter_Phoenix.jpg",
    "slogan": "Expert care, Everywhere.",
    "description": "MedAire, an International SOS company, is the global leader in aviation and maritime health and safety solutions, with 40 years dedicated to ensuring the wellbeing of crew and passengers.",
    "foundingDate": "1985",
    "founder": {
        "@type": "Person",
        "name": "Joan Sullivan Garrett"
    },
    "email": "info@medaire.com",
    "sameAs": [
        "https://www.linkedin.com/company/medaire/",
        "https://x.com/medaire"
    ],
    "parentOrganization": {
        "@type": "Organization",
        "name": "International SOS",
        "url": "https://www.internationalsos.com/"
    },
    "contactPoint": [
        {
            "@type": "ContactPoint",
            "contactType": "customer service",
            "telephone": "+1 480 333 3700",
            "areaServed": "Americas",
            "availableLanguage": [
                "English"
            ]
        },
        {
            "@type": "ContactPoint",
            "contactType": "customer service",
            "telephone": "+44 208 762 8000",
            "areaServed": "Europe",
            "availableLanguage": [
                "English"
            ]
        },
        {
            "@type": "ContactPoint",
            "contactType": "customer service",
            "telephone": "+971 42 536020",
            "areaServed": "Middle East and Africa",
            "availableLanguage": [
                "English"
            ]
        },
        {
            "@type": "ContactPoint",
            "contactType": "customer service",
            "telephone": "+65 6330 9534",
            "areaServed": "Asia Pacific",
            "availableLanguage": [
                "English"
            ]
        }
    ]
}
/contact/
[
    {
        "@context": "https://schema.org",
        "@type": "Organization",
        "@id": "https://www.medaire.com/#organization",
        "name": "MedAire",
        "alternateName": "MedAire, an International SOS company",
        "legalName": "MedAire, Inc.",
        "url": "https://www.medaire.com/",
        "logo": "https://www.medaire.com/hubfs/MedAire_Logo_Gradient_Square.png",
        "image": "https://www.medaire.com/hubfs/Home/MedAire_ResponseCenter_Phoenix.jpg",
        "slogan": "Expert care, Everywhere.",
        "description": "MedAire, an International SOS company, is the global leader in aviation and maritime health and safety solutions, with 40 years dedicated to ensuring the wellbeing of crew and passengers.",
        "foundingDate": "1985",
        "founder": {
            "@type": "Person",
            "name": "Joan Sullivan Garrett"
        },
        "email": "info@medaire.com",
        "sameAs": [
            "https://www.linkedin.com/company/medaire/",
            "https://x.com/medaire"
        ],
        "parentOrganization": {
            "@type": "Organization",
            "name": "International SOS",
            "url": "https://www.internationalsos.com/"
        },
        "contactPoint": [
            {
                "@type": "ContactPoint",
                "contactType": "customer service",
                "telephone": "+1 480 333 3700",
                "areaServed": "Americas",
                "availableLanguage": [
                    "English"
                ]
            },
            {
                "@type": "ContactPoint",
                "contactType": "customer service",
                "telephone": "+44 208 762 8000",
                "areaServed": "Europe",
                "availableLanguage": [
                    "English"
                ]
            },
            {
                "@type": "ContactPoint",
                "contactType": "customer service",
                "telephone": "+971 42 536020",
                "areaServed": "Middle East and Africa",
                "availableLanguage": [
                    "English"
                ]
            },
            {
                "@type": "ContactPoint",
                "contactType": "customer service",
                "telephone": "+65 6330 9534",
                "areaServed": "Asia Pacific",
                "availableLanguage": [
                    "English"
                ]
            }
        ]
    },
    {
        "@context": "https://schema.org",
        "@type": "ContactPage",
        "@id": "https://www.medaire.com/contact#webpage",
        "url": "https://www.medaire.com/contact",
        "name": "Contact MedAire",
        "description": "Contact MedAire for aviation and maritime medical, security, and operational support, including global office and regional contact information.",
        "mainEntity": {
            "@type": "Organization",
            "@id": "https://www.medaire.com/#organization",
            "name": "MedAire",
            "alternateName": "MedAire, an International SOS company",
            "legalName": "MedAire, Inc.",
            "url": "https://www.medaire.com/",
            "logo": "https://www.medaire.com/hubfs/MedAire_Logo_Gradient_Square.png",
            "email": "info@medaire.com",
            "contactPoint": [
                {
                    "@type": "ContactPoint",
                    "contactType": "customer service",
                    "telephone": "+1 480 333 3700",
                    "areaServed": "Americas",
                    "availableLanguage": [
                        "English"
                    ]
                },
                {
                    "@type": "ContactPoint",
                    "contactType": "customer service",
                    "telephone": "+44 208 762 8000",
                    "areaServed": "Europe",
                    "availableLanguage": [
                        "English"
                    ]
                },
                {
                    "@type": "ContactPoint",
                    "contactType": "customer service",
                    "telephone": "+971 42 536020",
                    "areaServed": "Middle East and Africa",
                    "availableLanguage": [
                        "English"
                    ]
                },
                {
                    "@type": "ContactPoint",
                    "contactType": "customer service",
                    "telephone": "+65 6330 9534",
                    "areaServed": "Asia Pacific",
                    "availableLanguage": [
                        "English"
                    ]
                }
            ],
            "department": [
                {
                    "@type": "Place",
                    "name": "Phoenix, AZ USA (Headquarters)",
                    "address": {
                        "@type": "PostalAddress",
                        "streetAddress": "4722 North 24th Street, Suite 450",
                        "addressLocality": "Phoenix",
                        "addressRegion": "AZ",
                        "postalCode": "85016",
                        "addressCountry": "US"
                    },
                    "telephone": "+1 480 333 3700"
                },
                {
                    "@type": "Place",
                    "name": "Fort Lauderdale, FL USA",
                    "address": {
                        "@type": "PostalAddress",
                        "streetAddress": "900 SE 3rd Ave, Suite 211",
                        "addressLocality": "Fort Lauderdale",
                        "addressRegion": "FL",
                        "postalCode": "33316",
                        "addressCountry": "US"
                    },
                    "telephone": "+1 954 523 1404"
                },
                {
                    "@type": "Place",
                    "name": "São Paulo, Brazil",
                    "address": {
                        "@type": "PostalAddress",
                        "streetAddress": "Rua James Joule, 65, conj.142",
                        "addressLocality": "São Paulo",
                        "addressRegion": "SP",
                        "postalCode": "04576-080",
                        "addressCountry": "BR"
                    }
                },
                {
                    "@type": "Place",
                    "name": "London, UK",
                    "address": {
                        "@type": "PostalAddress",
                        "streetAddress": "Building 4, Chiswick Park, 566 Chiswick High Road",
                        "addressLocality": "London",
                        "postalCode": "W4 5YE",
                        "addressCountry": "GB"
                    },
                    "telephone": "+44 208 762 8000"
                },
                {
                    "@type": "Place",
                    "name": "Palma de Mallorca, Spain",
                    "address": {
                        "@type": "PostalAddress",
                        "streetAddress": "Av. Gabriel Roca, 44, Building B Second floor",
                        "addressLocality": "Palma de Mallorca",
                        "postalCode": "07015",
                        "addressCountry": "ES"
                    },
                    "telephone": "+34 691 56 14 75"
                },
                {
                    "@type": "Place",
                    "name": "Neu-Isenburg, Germany",
                    "address": {
                        "@type": "PostalAddress",
                        "streetAddress": "Dornhofstraße 34",
                        "addressLocality": "Neu-Isenburg",
                        "postalCode": "63263",
                        "addressCountry": "DE"
                    },
                    "telephone": "+49 6102 3588 0"
                },
                {
                    "@type": "Place",
                    "name": "Dubai, UAE",
                    "address": {
                        "@type": "PostalAddress",
                        "streetAddress": "c/o International SOS, Dubai Airport Freezone, 7W, Block B, 4th Floor",
                        "addressLocality": "Dubai",
                        "addressCountry": "AE"
                    },
                    "telephone": "+971 42 536020"
                },
                {
                    "@type": "Place",
                    "name": "Singapore, Singapore",
                    "address": {
                        "@type": "PostalAddress",
                        "streetAddress": "8 Changi Business Park Ave 1 #07-54, ESR BizPark @ Changi (South Tower)",
                        "addressLocality": "Singapore",
                        "postalCode": "486018",
                        "addressCountry": "SG"
                    },
                    "telephone": "+65 6330 9534"
                },
                {
                    "@type": "Place",
                    "name": "Beijing, China",
                    "address": {
                        "@type": "PostalAddress",
                        "streetAddress": "Suite 105, Wing 1, Kunsha Building, No 16 Xinyuanli, Chaoyang District",
                        "addressLocality": "Beijing",
                        "postalCode": "100027",
                        "addressCountry": "CN"
                    }
                },
                {
                    "@type": "Place",
                    "name": "Sydney, Australia",
                    "address": {
                        "@type": "PostalAddress",
                        "streetAddress": "P.O. Box 4561",
                        "addressLocality": "Sydney",
                        "postalCode": "2001",
                        "addressCountry": "AU"
                    }
                }
            ]
        }
    }
]
/about/careers/
{
    "@context": "https://schema.org",
    "@type": "Organization",
    "@id": "https://www.medaire.com/#organization",
    "name": "MedAire",
    "alternateName": "MedAire, an International SOS company",
    "legalName": "MedAire, Inc.",
    "url": "https://www.medaire.com/",
    "logo": "https://www.medaire.com/hubfs/MedAire_Logo_Gradient_Square.png",
    "image": "https://www.medaire.com/hubfs/Home/MedAire_ResponseCenter_Phoenix.jpg",
    "slogan": "Expert care, Everywhere.",
    "description": "MedAire, an International SOS company, is the global leader in aviation and maritime health and safety solutions, with 40 years dedicated to ensuring the wellbeing of crew and passengers.",
    "foundingDate": "1985",
    "founder": {
        "@type": "Person",
        "name": "Joan Sullivan Garrett"
    },
    "email": "info@medaire.com",
    "sameAs": [
        "https://www.linkedin.com/company/medaire/",
        "https://x.com/medaire"
    ],
    "parentOrganization": {
        "@type": "Organization",
        "name": "International SOS",
        "url": "https://www.internationalsos.com/"
    },
    "contactPoint": [
        {
            "@type": "ContactPoint",
            "contactType": "customer service",
            "telephone": "+1 480 333 3700",
            "areaServed": "Americas",
            "availableLanguage": [
                "English"
            ]
        },
        {
            "@type": "ContactPoint",
            "contactType": "customer service",
            "telephone": "+44 208 762 8000",
            "areaServed": "Europe",
            "availableLanguage": [
                "English"
            ]
        },
        {
            "@type": "ContactPoint",
            "contactType": "customer service",
            "telephone": "+971 42 536020",
            "areaServed": "Middle East and Africa",
            "availableLanguage": [
                "English"
            ]
        },
        {
            "@type": "ContactPoint",
            "contactType": "customer service",
            "telephone": "+65 6330 9534",
            "areaServed": "Asia Pacific",
            "availableLanguage": [
                "English"
            ]
        }
    ]
}
/blog/
{
    "@context": "https://schema.org",
    "@type": "Organization",
    "@id": "https://www.medaire.com/#organization",
    "name": "MedAire",
    "alternateName": "MedAire, an International SOS company",
    "legalName": "MedAire, Inc.",
    "url": "https://www.medaire.com/",
    "logo": "https://www.medaire.com/hubfs/MedAire_Logo_Gradient_Square.png",
    "image": "https://www.medaire.com/hubfs/Home/MedAire_ResponseCenter_Phoenix.jpg",
    "slogan": "Expert care, Everywhere.",
    "description": "MedAire, an International SOS company, is the global leader in aviation and maritime health and safety solutions, with 40 years dedicated to ensuring the wellbeing of crew and passengers.",
    "foundingDate": "1985",
    "founder": {
        "@type": "Person",
        "name": "Joan Sullivan Garrett"
    },
    "email": "info@medaire.com",
    "sameAs": [
        "https://www.linkedin.com/company/medaire/",
        "https://x.com/medaire"
    ],
    "parentOrganization": {
        "@type": "Organization",
        "name": "International SOS",
        "url": "https://www.internationalsos.com/"
    },
    "contactPoint": [
        {
            "@type": "ContactPoint",
            "contactType": "customer service",
            "telephone": "+1 480 333 3700",
            "areaServed": "Americas",
            "availableLanguage": [
                "English"
            ]
        },
        {
            "@type": "ContactPoint",
            "contactType": "customer service",
            "telephone": "+44 208 762 8000",
            "areaServed": "Europe",
            "availableLanguage": [
                "English"
            ]
        },
        {
            "@type": "ContactPoint",
            "contactType": "customer service",
            "telephone": "+971 42 536020",
            "areaServed": "Middle East and Africa",
            "availableLanguage": [
                "English"
            ]
        },
        {
            "@type": "ContactPoint",
            "contactType": "customer service",
            "telephone": "+65 6330 9534",
            "areaServed": "Asia Pacific",
            "availableLanguage": [
                "English"
            ]
        }
    ]
}
🛡️ Trust Signals — external proof links that back the declared identity
10Review mentions (all pages)
1External proof links (all pages)
PageReviewsProof links
/ (home) 1 0
/contact/ 1 0
/about/careers/ 7 1
/blog/ 1 0