Information Density: MedAire – Signal Evidence & AI Readability

When Safety Decisions Cannot Wait, Operators Call MedAire
[H1] ON LAND. AT SEA. IN THE SKY.

COMMERCIAL AVIATION
Trusted by [[fnf:clients_airlines_count]]+ airlines and cargo operators worldwide, including [[fnf:clients_top_airlines_per]] of the world's top commercial airlines.

COMMERCIAL AVIATION SERVICES

BUSINESS & GENERAL AVIATION
Preferred partner for [[fnf:clients_bga_aircraft_total]]+ corporate flight department, charter, and management company aircraft .

Business Aviation Services

SUPERYACHTS
Health and safety provider for over [[fnf:clients_superyachts_count]] vessels, including [[fnf:clients_superyachts_per]] of the world's superyachts.

LUXURY YACHT SERVICES

Alert

Kuwait

5/30/26 9:44

Reports of damage from aerial interception against US airbase

Germany

5/30/26 9:21

Munich: Monitor developments following drone activity reported near international airport

Russia

5/30/26 3:36

Flight restrictions imposed at Ulyanovsk Airport (ICAO: UWLL / IATA: ULV) due to possible drone threat in the region

Mexico

5/30/26 0:50

Monitor developments if strike by air controllers occurs on 1 June

Peru

5/30/26 0:50

Urban centres: Exercise caution, expect disruption on 30 May during election-related protests

Newark, New York City, United States

5/30/26 0:50

Newark, New York City: Expect residual disruption following resumption of train services after fire

Buin, Chile

5/30/26 0:50

Buin (Santiago Metropolitan region): Avoid area near intersection of Alcalde Alberto Krumm, Caletera al Norte amid fire

Peru

5/30/26 0:50

Expect heightened security, follow official directives linked to extension of states of emergency

Sarajevo, Bosnia and Herzegovina

5/30/26 0:50

Sarajevo: Expect localised disruption from 1 June during daily protests by unionised metalworkers

Sydney, Australia

5/30/26 0:50

Sydney: Plan for localised disruption on 2 June during anti-abortion rally

San Juan, Puerto Rico (US)

5/30/26 0:49

San Juan: Plan journeys on 30-31 May accounting for disruption during rallies near Calle de la Fortaleza

Harare, Zimbabwe

5/30/26 0:48

Harare: Expect disruption on 31 May during celebratory parade by football supporters

Nairobi, Kenya

5/30/26 0:47

Nairobi: Expect disruption near Kenyatta Avenue on 1 June during demonstration by civil society groups

Belgium

5/30/26 0:46

Plan journeys accounting for weather-related disruption over coming hours

Toronto, Canada

5/30/26 0:44

Toronto: Expect disruption near US consulate on 31 May during planned protest

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Featured Video

[H2] A Look Back at 40 Years of Support

Medical Assistance

6 min

After 40 years, MedAire remains the provider of choice for operators who need absolute confidence in their medical and security support.
With timely intelligence and alerts, powered by technology backed by medical and security experts, we protect crew, passengers, and guests on land, at sea and in the skies.

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Explore our History

Newest Article

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[H3] The Complete Guide to Aviation Emergency Response Planning

Apr 17, 2026

Discover a comprehensive guide to aviation emergency response planning, focusing on effective drills, activation strategies, and continuous ...

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On-Demand Video

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[H3] May 2026 AVSEC Update

May 25, 2026

May 2026 aviation security update: Sahel insurgency and Mali airspace risk, Venezuela instability and GPS interference, rising UAS threats ...

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Next Event

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[H3] LABACE

Tradeshow

Aug 4–6, 2026

São Paulo, Brazil

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LOCAL KNOWLEDGE, GLOBAL SCALE
[H2]
HOW DID THE AVIATION & MARITIME INDUSTRIES UTILIZE THESE SERVICES IN [[fnf:fnf_year]]?

[[fnf:total_calls]]
Medical Assistance Calls
[[fnf:total_cases]]
Medical Cases
[[fnf:avsec_case_count]]
AVIATION SECURITY CASES
[[fnf:portal_self_service_cases]]
Security Reports Delivered

[H2] What Were the Most Common In-Flight Medical Events in [[fnf:fnf_year]]?
[H4] MedAire's In-Flight Medical Cases By the Numbers
MedAire's MedLink managed [[fnf:inflight_calls_total]] calls in [[fnf:fnf_year]] (over [[fnf:inflight_cases_per_day]] every day) resulting in [[fnf:inflight_cases_total]] medical cases requiring direct physician intervention providing critical support when minutes matter. Understanding these in-flight medical patterns directly impacts your operational efficiency and passenger safety. When medical events occur mid-flight, unplanned diversions can cost $15,000-$200,000 per incident, disrupting schedules across your network. MedAire's real-time physician guidance helps flight crews determine whether situations can be managed in-flight or require immediate landing, protecting both passenger health and your bottom line.

[[fnf:airline_cases_top_1_per]]

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[H3] MEDLINK'S IN-FLIGHT APP BY THE NUMBERS

[[fnf:inflight_app_cases_month]]+
In-Flight Cases Per Day
[[fnf:inflight_app_airlines]]+
Airlines Using the App
[[fnf:inflight_app_mins_month]]+
Talk Time Minutes Per Month

[IMG: flight attendant looking at MedAire app on mobile phone]

[H2] Choose your industry

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COMMERCIAL AVIATION
Deliver the highest level duty of care to crew and passengers.
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BUSINESS & GENERAL AVIATION
Provide expert care, everywhere for passengers and crew.
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YACHTS & VESSELS
Ensure captains and crew are prepared, capable, and confident.
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[H1] CONTACT US

MedAire is a global company with offices around the world. We're here to support our clients when they need us. To contact us, find your closest regional office or fill in the provided form below. We'll reply quickly and provide the attention you deserve.
As a member, access our medical and security assistance easily. Just check your membership card or the MedAire App for the number. Our expert team is always ready to help. Trust us to keep you and your passengers safe during travel.

Our office locations are conveniently listed below in collapsible menus—find the nearest one to your location. For non-emergency inquiries, please use the contact form provided, and our team will respond promptly to address your needs.
For our members, your dedicated medical and security assistance is just a call away. Please refer to your membership or crew support card or consult your manager for immediate assistance. Rest assured our experienced team is on standby to support you and ensure the safety of your passengers throughout your journey.
With MedAire, every travel experience is safeguarded by expertise and dedication. Your safety and satisfaction remain our utmost priority.
[H4] GLOBAL OFFICES

AMERICAS +1 480 333 3700
Phoenix, AZ USA (HQ)4722 North 24th Street, Suite 450Phoenix, AZ 85016Tel: +1 480 333 3700Fax: +1 480 333 3592Fort Lauderdale, FL USA900 SE 3rd Ave, Suite 211Fort Lauderdale, FL 33316T: +1 954 523 1404São Paulo, BrazilRua James Joule, 65conj.142.São Paulo - SP 04576-080 Brazil
EUROPE +44 208 762 8000
London, UKBuilding 4, Chiswick Park,566 Chiswick High Road,London, W4 5YEUnited KingdomTel: +44 208 762 8000Fax:+44 1252 526457Palma de Mallorca, SpainAv. Gabriel Roca, 44Building B Second floor07015 Palma de MallorcaTel: 34 691 56 14 75Tel Alternative: +34 663 832 332GermanyAviation Products & ServicesDornhofstraße 3463263 Neu-IsenburgTel: +49 6102 3588 0 Medifan Institut GmbHDornhofstraße 3463263 Neu-IsenburgTel: +49 6102 3588 0
MIDDLE EAST & AFRICA +971 42 536020
Dubai, UAEc/o International SOSDubai Airport Freezone7W, Block B, 4th FloorDubai, UAETel: +971 42 536020
ASIA PACIFIC +65 6330 9534
Singapore, Singaporec/o International SOS Pte Ltd.
8 Changi Business Park Ave 1 #07-54,ESR BizPark @ Changi (South Tower)Singapore 486018
Tel: +65 6330 9534Beijing, Chinac/o Beijing International SOSSuite 105, Wing 1,Kunsha BuildingNo 16 Xinyuanli,Chaoyang DistrictBeijing,P.R China 100027Sydney, Australiac/o International SOS (Australasia) Pty LtdP.O. Box 4561Sydney 2001

[H2] GLOBAL OFFICES

AMERICAS
+1 480 333 3700Phoenix, AZ USA4722 North 24th Street, Suite 450Phoenix, AZ 85016Tel: +1 480 333 3700Fax: +1 480 333 3592Fort Lauderdale, FL USA900 SE 3rd Ave, Suite 211Fort Lauderdale, FL 33316T: +1 954 523 1404São Paulo, BrazilRua James Joule, 65conj.142.São Paulo - SP 04576-080 Brazil

ASIA PACIFIC
+65 6330 9534Singapore, Singaporec/o International SOS Pte Ltd.8 Changi Business Park Ave 1 #07-54,ESR BizPark @ Changi (South Tower)Singapore 486018
Tel: +65 6330 9534Beijing, Chinac/o Beijing International SOSSuite 105, Wing 1,Kunsha BuildingNo 16 Xinyuanli,Chaoyang DistrictBeijing,P.R China 100027Sydney, Australiac/o International SOS (Australasia) Pty LtdP.O. Box 4561Sydney 2001

EUROPE
+44 208 762 8000London, UKBuilding 4, Chiswick Park,566 Chiswick High Road,London, W4 5YEUnited KingdomTel: +44 208 762 8000Fax:+44 1252 526457Palma de Mallorca, SpainAv. Gabriel Roca, 44Building B Second floor07015 Palma de MallorcaTel: 34 691 56 14 75Tel Alternative: +34 663 832 332GermanyAviation Products & ServicesDornhofstraße 3463263 Neu-IsenburgTel: +49 6102 3588 0 Medifan Institut GmbHDornhofstraße 3463263 Neu-IsenburgTel: +49 6102 3588 0

MIDDLE EAST & AFRICA
+971 42 536020Dubai, UAEc/o International SOSDubai Airport Freezone7W, Block B, 4th FloorDubai, UAETel: +971 42 536020

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[H1] CAREERS AT MEDAIRE
Explore worldwide opportunities today.
FOLLOW MEDAIRE ON SOCIAL MEDIA

MEDAIRE CAREERS

INTERNATIONAL SOS CAREERS

[IMG: Passenger: Chest Pain]
• 3 minPassenger: Chest PainMedLink JukeboxPlay

[H2] "IS THERE A DOCTOR ONBOARD?!"
Imagine being on a flight and suddenly hearing the call, "Is there a doctor on board?" Perhaps you've even experienced the unsettling situation where a flight gets diverted due to a medical emergency. While we encounter medical incidents on the ground regularly, they are surprisingly frequent in the air, with a higher probability of occurring during a flight than many might expect.

[H2] MILLIONS OF LIVES HAVE BEEN SAVED SINCE 1985
Discover the daily impact of MedAire’s expertise as we manage a range of calls, address diverse cases, and support a wide array of clients in the aviation and yachting industries, ensuring safety and peace of mind around the clock.

[[fnf:people_medical_count]]+
MEDICAL PROFESSIONALS GLOBALLY
[[fnf:people_security_count]]+
SECURITY SPECIALISTS
[[fnf:inflight_calls_per_day]]
DAILY IN-FLIGHT CALLS
[[fnf:cases_per_day]]
GLOBAL CASES PER DAY

JOIN THE
[H3] GLOBAL LEADERS IN TRAVEL HEALTH & SAFETY INNOVATION
Are you ready to be part of a team that’s redefining travel risk management for aviation and luxury yachts?
With a legacy of over 40 years, MedAire, as part of the prestigious International SOS group, stands at the forefront of innovation, offering unparalleled medical and security assistance anytime, anywhere around the globe. Our expert-driven services and state-of-the-art solutions, including best-in-class onboard medical kits and comprehensive crew training, tackle the complexities of a rapidly evolving world. Here, respect and care are at the core of our success, enhancing our groundbreaking solutions to better serve our clients.
Join us in our mission to protect travelers and assets worldwide and be part of a dynamic team driving safety and innovation across the globe!

[H2] EXPERT CARE, EVERYWHERE.
MedAire has a significant global presence and is a leader in providing remote medical, security, and operational support, particularly in the aviation and yachting industries. Our expertise and innovative solutions have had a profound impact on safety standards and practices worldwide.

[[fnf:ac_count]]
Assistance Centers
[[fnf:regional_security_centres_count]]
SECURITY LOCATIONS
[[fnf:office_locations]]
OFFICE LOCATIONS
[[fnf:clinics]]
Clinics

Testimonials
[H2] FROM OUR TEAM MEMBERS

Operations Specialist

Nursing

Senior Account Manager

Account Manager

[H2] INTERNATIONAL OPERATIONS SPECIALIST
Hi, I’m Vivien “Viv” Wei, a Senior International Operations Specialist with over 12 years of experience at MedAire, an International SOS company. I've been instrumental in delivering high-level global medical and travel assistance services through effective case management during my tenure.
My role involves supporting high-touch client requests for medical, security, and travel assistance, ensuring each case is handled with care and precision and in alignment with company policies. I am passionate about solving real-world problems and helping people in critical moments.
I hold a bachelor’s degree in international business and am fluent in Mandarin Chinese and English, a combination that has strengthened my communication skills and cross-cultural adaptability.
Originally from Beijing, China, I moved to the U.S. and became a proud naturalized citizen. My multicultural background fuels my commitment to diversity, collaboration, and global thinking.
Outside work, I enjoy hiking, Zumba, K-pop, fashion, karaoke, cooking, dancing, stand-up comedy, and ticking off bucket-list travel destinations. I’ve also had the chance to visit several International SOS offices, including those in Beijing and Johannesburg; experiences that deepened my appreciation for the company’s global mission.
I am truly grateful to be part of International SOS, an amazing organization that celebrates multiculturalism and multilingualism and offers countless opportunities to grow, connect, and thrive.

[IMG: Viv9]

[H2] NURSING JOBS AT MEDAIRE
Join our dynamic team at MedAire and be part of a legacy that’s revolutionized remote medical support in the aviation and yachting industries. As a MedAire nurse, you’ll leverage your skills to provide unparalleled medical advice and assistance from our state-of-the-art global response center. Embrace the opportunity to make a difference, ensuring the health and safety of travelers worldwide. At MedAire, every day is a chance to contribute to innovative, expert solutions that uphold our values of passion, expertise, respect, and care. Elevate your career and join us in setting the standard for excellence in remote care.

[H2] SENIOR ACCOUNT MANAGER
Learn about Senior Account Manager Tati Craft's journey at MedAire, where she transitioned from delivering assistance services as an International Operations Specialist to managing Business & General Aviation client accounts. Tati discusses her proudest moments of providing expert care to those who put their trust in our team.

[H2] ACCOUNT MANAGER
Pam Bhullar discusses her career journey at MedAire, including how her previous experience as an International Operations Specialist helps her in her role as an Account Manager for Business & General Aviation Clients. Pam discusses what brought her to MedAire as well as what she values about her team, the company culture, and the opportunities that await those who join us in providing expert care, everywhere.

EXPLAINED:
[H2] MEDAIRE'S GLOBAL RESPONSE CENTER

Did you know that MedAire's Global Response Center receives roughly [[fnf:calls_per_day]] calls every day? The most common medical case types include gastrointestinal, neurological, musculoskeletal, infectious/communicable, and respiratory illnesses.
Essentially, MedAire saves lives in places where medical treatment is not easily accessible, whether on the deck of a yacht in the middle of the Mediterranean Sea or the galley of an aircraft 40,000 feet in the air. MedAire's expert assistance is available anytime, anywhere.

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