Based on 790 businesses audited.
KCOM has 15.6 points more reputation than the average for IT Services, Hosting & Managed Services.
IT Services, Hosting & Managed Services Reputation: KCOM (kcom.com)
KCOM is a substance-heavy regional incumbent that is currently let down by poor technical housekeeping and a lack of modern metadata. It provides more hard data than 90% of its competitors but risks looking like a ‘commodity’ through over-reliance on the phrase ‘award-winning’ and a broken search engine.
IT Services, Hosting & Managed Services Reputation: KCOM (kcom.com)
KCOM is accurately classified within the telecommunications and managed network services sector. The content focus is heavily on fiber infrastructure, wholesale voice/data, and regional connectivity, which aligns with the broader IT and managed infrastructure category despite its primary consumer identity as an ISP.
“The score of 70 is driven primarily by the 'Identity and Authority' pillar (13/15), due to the absence of schema and the presence of a server error page. Information density is relatively low-BS (10/30) due to high specificity in pricing and fault stats. The site performs exceptionally well in semantic coherence (1/20), showing a tight alignment between its promises and its service delivery descriptions.”