Pos Malaysia Berhad
(https://pos.com.my) 📸 Data Snapshot: May 28, 2026Count trust words (review, testimonial, rating, verified) against real outbound proof links (Google, Trustpilot, Clutch, G2, Yelp). Lots of trust language with zero verification links is trust theatre. Unlinked logo galleries count against it.
The site avoids standard trust theatre patterns like unverified five-star carousels. Instead of generic testimonials, it uses a DeliveryPerformance gauge updated as of April 2026 to show actual delivery success rates. While the review_count is low (6 on the surcharge page), the trust_theatre_flag remains false because the site relies on internal operational data and news of national awards (Best National Trade Union Award 2026) rather than manufactured social proof.
Proof density is high, with a strong ratio of verifiable evidence to assertions. Specific proof points include the exact fuel surcharge rates (40 percent international, 15 percent domestic), the number of electric vans added to the fleet (136), and the exact headquarters location. The presence of a detailed Fuel Surcharge table with effective dates (18 March – 7 June 2026) serves as a primary BS-reducer.
Trust & Proof is read by weighing trust language against real verification. Below is the page-by-page tally of review mentions and external proof links, then the schema markup that may (or may not) declare verifiable ratings and identity proof.
🛡️ Trust Signals — reviews, proof links, trust-theatre check
| Page | Reviews | Proof links |
|---|---|---|
| / (home) | 0 | 1 |
| /contact-us/ | 0 | 1 |
| /parcel/fuel-surcharge/ | 6 | 1 |
| /send/ | 1 | 1 |
🔗 Identity & Technical Layer — schema JSON-LD: declared ratings, reviews & identity proof
Homepage schema
{
"@context": "https://schema.org",
"@graph": [
{
"@type": "WebSite",
"@id": "https://www.pos.com.my/#WebSite",
"url": "https://www.pos.com.my/",
"name": "Pos Malaysia",
"description": "Your trusted Malaysian courier & logistic provider",
"publisher": {
"@id": "https://www.pos.com.my/#Organization"
},
"inLanguage": "en-MY",
"potentialAction": {
"@type": "SearchAction",
"target": {
"@type": "EntryPoint",
"urlTemplate": "https://www.pos.com.my/search?q={search_term_string}"
},
"query-input": "required name=search_term_string"
}
},
{
"@type": "WebPage",
"@id": "https://www.pos.com.my/#WebPage",
"url": "https://www.pos.com.my/",
"name": "Your trusted Malaysian courier & logistic provider | Pos Malaysia",
"description": "Trust Malaysia's leading courier & logistic provider. Send parcels, track parcel real-time, enjoy express mail service and affordable postage rate with Pos Malaysia.",
"isPartOf": {
"@id": "https://www.pos.com.my/#WebSite"
},
"about": {
"@id": "https://www.pos.com.my/#Organization"
},
"datePublished": "2024-01-01",
"dateModified": "2025-09-13",
"breadcrumb": {
"@id": "https://www.pos.com.my/#BreadcrumbList"
},
"inLanguage": "en-MY"
},
{
"@type": "BreadcrumbList",
"@id": "https://www.pos.com.my/#BreadcrumbList",
"itemListElement": [
{
"@type": "ListItem",
"position": 1,
"name": "Home",
"item": "https://www.pos.com.my/"
}
]
},
{
"@type": "Organization",
"@id": "https://www.pos.com.my/#Organization",
"name": "Pos Malaysia",
"legalName": "Pos Malaysia Berhad",
"url": "https://www.pos.com.my/",
"logo": "https://assets.pos.com.my/pos-corporate/images/pos_logo.svg",
"description": "Malaysia's leading postal and logistics service provider, delivering comprehensive courier and logistics solutions nationwide since the 1800s.",
"foundingDate": "1800",
"numberOfEmployees": "10000+",
"brand": {
"@type": "Brand",
"@id": "https://www.pos.com.my/#Brand",
"name": "Pos Malaysia",
"url": "https://www.pos.com.my/",
"logo": "https://assets.pos.com.my/pos-corporate/images/pos_logo.svg"
},
"sameAs": [
"https://www.facebook.com/posmalaysia",
"https://x.com/posmalaysia",
"https://www.tiktok.com/@posmalaysia",
"https://www.linkedin.com/company/pos-malaysia-berhad",
"https://www.instagram.com/pos4you/"
],
"address": {
"@type": "PostalAddress",
"streetAddress": "Dayabumi Complex",
"addressLocality": "Kuala Lumpur City Centre",
"addressRegion": "Kuala Lumpur",
"postalCode": "50670",
"addressCountry": "MY"
},
"contactPoint": [
{
"@type": "ContactPoint",
"contactType": "customer service",
"telephone": "+60-1300-300-300",
"areaServed": "MY",
"availableLanguage": [
"en",
"ms"
]
}
],
"makesOffer": [
{
"@type": "Offer",
"itemOffered": {
"@type": "Service",
"name": "Courier Services",
"description": "Reliable courier and delivery services across Malaysia"
}
},
{
"@type": "Offer",
"itemOffered": {
"@type": "Service",
"name": "Logistics Solutions",
"description": "Comprehensive logistics and supply chain management"
}
},
{
"@type": "Offer",
"itemOffered": {
"@type": "Service",
"name": "Postal Services",
"description": "Traditional postal services including mail delivery"
}
},
{
"@type": "Offer",
"itemOffered": {
"@type": "Service",
"name": "E-commerce Fulfillment",
"description": "End-to-end e-commerce logistics solutions"
}
}
],
"areaServed": {
"@type": "Country",
"name": "Malaysia"
},
"parentOrganization": {
"@type": "Organization",
"name": "DRB-HICOM Berhad"
}
},
{
"@type": "ItemList",
"@id": "https://www.pos.com.my/#NewsList",
"name": "Featured News",
"description": "Latest news and updates from Pos Malaysia",
"itemListElement": [
{
"@type": "ListItem",
"position": 1,
"item": {
"@type": "NewsArticle",
"headline": "FWD Comes Onboard as Main Partner of Pos Malaysia Run 2025: Championing Health Awareness, Fun & Sustainability",
"publisher": {
"@id": "https://www.pos.com.my/#Organization"
}
}
},
{
"@type": "ListItem",
"position": 2,
"item": {
"@type": "NewsArticle",
"headline": "Pos Malaysia Partners with SNIIKA for Exclusive Limited-Edition Sneaker Collection",
"publisher": {
"@id": "https://www.pos.com.my/#Organization"
}
}
},
{
"@type": "ListItem",
"position": 3,
"item": {
"@type": "NewsArticle",
"headline": "Malaysia Strengthens Green Commitment with 136 New Electric Vans, Expanding Its Nationwide EV Reach",
"publisher": {
"@id": "https://www.pos.com.my/#Organization"
}
}
}
]
},
{
"@type": "GovernmentService",
"@id": "https://www.pos.com.my/#PostalService",
"name": "Malaysia Postal Service",
"description": "Official postal services for Malaysia",
"provider": {
"@id": "https://www.pos.com.my/#Organization"
},
"serviceType": "Postal Service",
"areaServed": {
"@type": "Country",
"name": "Malaysia"
}
}
]
}
/parcel/fuel-surcharge/
[
{
"@context": "https://schema.org",
"@type": "WebPage",
"@id": "https://www.pos.com.my/parcel/fuel-surcharge",
"url": "https://www.pos.com.my/parcel/fuel-surcharge",
"name": "Fuel Surcharge & Delivery Charges Update | Pos Malaysia",
"headline": "Fuel Surcharge Rates & Delivery Charges Update",
"description": "Check Pos Malaysia's domestic & international delivery fuel surcharge rates, including Peninsular to East Malaysia & vice versa. Updated weekly on global fuel prices.",
"inLanguage": "en-MY",
"dateModified": "2026-03-18",
"isPartOf": {
"@type": "WebSite",
"@id": "https://www.pos.com.my/#website",
"url": "https://www.pos.com.my",
"name": "Pos Malaysia",
"description": "Your trusted Malaysian courier & logistics provider",
"publisher": {
"@type": "Organization",
"@id": "https://www.pos.com.my/#organization"
}
},
"breadcrumb": {
"@id": "https://www.pos.com.my/parcel/fuel-surcharge#breadcrumb"
},
"about": {
"@type": "Thing",
"name": "Fuel Surcharge",
"description": "Additional charges applied to domestic and international shipping costs based on global fuel price fluctuations, reviewed and updated weekly by Pos Malaysia."
},
"mainEntity": {
"@id": "https://www.pos.com.my/parcel/fuel-surcharge#faq"
},
"speakable": {
"@type": "SpeakableSpecification",
"cssSelector": [
"h1",
".fuel-surcharge-summary",
".current-rates"
]
}
},
{
"@context": "https://schema.org",
"@type": "Organization",
"@id": "https://www.pos.com.my/#organization",
"name": "Pos Malaysia Berhad",
"alternateName": "Pos Malaysia",
"url": "https://www.pos.com.my",
"logo": {
"@type": "ImageObject",
"url": "https://assets.pos.com.my/pos-corporate/images/pos_logo.svg"
},
"sameAs": [
"https://www.facebook.com/posmalaysia",
"https://x.com/posmalaysia",
"https://www.instagram.com/pos4you/",
"https://www.linkedin.com/company/pos-malaysia-berhad",
"https://www.tiktok.com/@posmalaysia"
],
"contactPoint": {
"@type": "ContactPoint",
"url": "https://www.pos.com.my/contact-us",
"contactType": "customer service",
"areaServed": "MY",
"availableLanguage": [
"English",
"Malay"
]
}
},
{
"@context": "https://schema.org",
"@type": "BreadcrumbList",
"@id": "https://www.pos.com.my/parcel/fuel-surcharge#breadcrumb",
"itemListElement": [
{
"@type": "ListItem",
"position": 1,
"name": "Home",
"item": "https://www.pos.com.my"
},
{
"@type": "ListItem",
"position": 2,
"name": "Send",
"item": "https://www.pos.com.my/parcel"
},
{
"@type": "ListItem",
"position": 3,
"name": "Fuel Surcharge Rates & Delivery Charges Update",
"item": "https://www.pos.com.my/parcel/fuel-surcharge"
}
]
},
{
"@context": "https://schema.org",
"@type": "SpecialAnnouncement",
"name": "Pos Malaysia Fuel Surcharge Update — Effective 18 March 2026",
"text": "Due to recent increases in global fuel prices, Pos Malaysia has updated its fuel surcharge rates effective 18 March 2026. International shipments (Redly Express, Redly Priority EMS, Small Packet, Air Parcel, International Air Bulkmail, Flexipack International) are subject to a 40% fuel surcharge. Domestic shipments for Zone 4 (Peninsular Malaysia to Sabah/Sarawak) and Zone 5 (Sabah/Sarawak to Peninsular Malaysia, Sabah to/from Sarawak, Pos Laju Prepaid Blue, MyDistribution services) are subject to an additional 15% fuel surcharge on top of the existing domestic rate. Rates are reviewed every Friday and applicable the following week.",
"datePosted": "2026-03-18",
"expires": "2026-04-05",
"url": "https://www.pos.com.my/parcel/fuel-surcharge",
"category": "https://www.wikidata.org/wiki/Q1392110",
"announcementLocation": {
"@type": "LocalBusiness",
"name": "Pos Malaysia Berhad",
"url": "https://www.pos.com.my",
"address": {
"@type": "PostalAddress",
"addressCountry": "MY"
}
},
"publisher": {
"@type": "Organization",
"name": "Pos Malaysia Berhad",
"url": "https://www.pos.com.my"
}
},
{
"@context": "https://schema.org",
"@type": "FAQPage",
"@id": "https://www.pos.com.my/parcel/fuel-surcharge#faq",
"name": "Fuel Surcharge Rates & Delivery Charges Update — Frequently Asked Questions",
"description": "Answers to common questions about Pos Malaysia's domestic and international fuel surcharge rates, including Peninsular Malaysia to East Malaysia (Sabah & Sarawak) and international shipping.",
"mainEntity": [
{
"@type": "Question",
"name": "What is the current fuel surcharge rate for international shipments from Malaysia?",
"acceptedAnswer": {
"@type": "Answer",
"text": "The current fuel surcharge for international shipments from Malaysia — including Redly Express, Redly Priority EMS, Small Packet, Air Parcel, International Air Bulkmail, and Flexipack International — is 40%, effective from 18 March 2026 to 5 April 2026. Rates are reviewed weekly every Friday."
}
},
{
"@type": "Question",
"name": "What is the fuel surcharge for domestic shipments to Sabah and Sarawak (East Malaysia)?",
"acceptedAnswer": {
"@type": "Answer",
"text": "For domestic shipments between Peninsular Malaysia and East Malaysia, an additional 15% fuel surcharge applies on top of the existing domestic fuel surcharge. This covers Zone 4 (Peninsular Malaysia to Sabah/Sarawak), Zone 5 (Sabah/Sarawak to Peninsular Malaysia, Sabah to/from Sarawak), Pos Laju Prepaid Blue, and MyDistribution services. This rate is effective from 18 March 2026."
}
},
{
"@type": "Question",
"name": "How often does Pos Malaysia update its fuel surcharge rates?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Pos Malaysia reviews and updates its fuel surcharge rates every Friday based on global fuel price movements. The updated rates take effect the following week. Customers are advised to check the latest rates at pos.com.my/parcel/fuel-surcharge before posting their items."
}
},
{
"@type": "Question",
"name": "When is the next Pos Malaysia fuel surcharge update?",
"acceptedAnswer": {
"@type": "Answer",
"text": "The next fuel surcharge update will be published on 3 April 2026. The current rates are valid from 30 March to 5 April 2026."
}
},
{
"@type": "Question",
"name": "Why does Pos Malaysia apply a fuel surcharge on deliveries?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Pos Malaysia applies a fuel surcharge because transportation and delivery costs are directly impacted by global fuel price fluctuations. The surcharge helps offset the increased cost of delivering parcels both domestically — including routes between Peninsular Malaysia and East Malaysia — and internationally."
}
},
{
"@type": "Question",
"name": "Does the fuel surcharge apply to Flexipack International shipments?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Yes, the 40% international fuel surcharge applies to Flexipack International shipments. The surcharge is charged at drop-off and is reviewed weekly based on global fuel price changes."
}
},
{
"@type": "Question",
"name": "What domestic Pos Malaysia services are affected by the fuel surcharge?",
"acceptedAnswer": {
"@type": "Answer",
"text": "The additional 15% domestic fuel surcharge applies to shipments on Zone 4 and Zone 5 routes — covering Peninsular Malaysia to Sabah/Sarawak, Sabah/Sarawak to Peninsular Malaysia, Sabah to/from Sarawak, Pos Laju Prepaid Blue, and MyDistribution services."
}
}
]
}
]
This page presents a snapshot of public data from Pos Malaysia Berhad, captured on May 28, 2026, to show how machine logic reads Trust & Proof signals into an AI reputation evaluation.
Purpose: This data is presented under “Fair Use” for the purpose of independent signal analysis, allowing readers to see the raw signals behind the reputation score.
Notice to Pos Malaysia Berhad: This analysis is part of a non-adversarial audit conducted by 1 Euro SEO. The results are intended as professional feedback to help improve any website’s machine-readability and authority signals. The evaluation is free, and any company can request a fresh audit at any time.
Any company can use the insights for free and improve its voice. When a company has updated its content, it can always submit a new audit request, which will be reflected in a new current score.
To all users: You are encouraged to visit the live site at https://pos.com.my to view the most current version of its content and see directly what this company is about and what it offers.