Semantic Coherence: Glassbox – Signal Evidence & AI Readability

[H1] Proactive, Preventive and Secure Digital Experiences
Optimize customer experiences, boost conversions and maintain top-tier security and compliance—all tailored for regulated industries.Get a demoWatch the video
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Unify your CX development efforts
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Prioritize easily, solve rapidly
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Reduce investigation overhead
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Benchmark your digital analytics maturity
[H2] A reputation built on trust
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[H2] Secure customer journeys.Unrivaled digital insights.
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[H3] Proactive
Address critical customer challenges in your production operations and uncover barriers to conversion to fuel growth and success.Learn more
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[H3] Preventive
Leverage 100% user session capturing, real-time alerts and AI-fueled insights to stop fraud attacks.Learn more
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[H3] Secure
Automate compliance and secure customer interactions, making customer trust a standard.Learn more
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[H2] Digital experience is your competitive edge in financial services
Find the right platform to deliver it.Get the eBook
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[H2] Glassbox—where optimization meets security.
Gain complete visibility of your customers’ digital interactions with AI-driven insights, and transform every digital touchpoint into an opportunity.
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[H3] Remove friction
Spot pain points to minimize their impact.Struggle & Error Analysis
[H3] Speed up case resolution
Real-time session replays let you see what your customer sees.Session Replay
[H3] Improve engagement
Create seamless, personalized user experiences.Customer Journey Analytics
[H3] Mitigate risk
Prevent fraud and ensure regulatory compliance.Digital Record Keeping
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[H2] Frictionless mobile experiences
Glassbox is a mature, proven analytics tool for native mobile apps. That’s why we’re rated Highest Satisfaction and Easiest to Use in G2.Mobile app analytics
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Best analytics software
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[H2] SoFi prevents $9M in potential revenue loss
Read the case studyAll case studies
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[H2] Sainsbury's recovers $200k lost revenue and enhances operational efficiency
Watch the videoAll case studies
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[H2] Marriott reduces support requests by 60% through activation & login optimization
Watch the videoAll case studies
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[H2] Purina optimizes on-site search and product layout increasing engagement
Watch the videoAll case studies
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[H2] NBrown increases new accounts by 16%
Watch the videoAll case studies
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[H2] Bank Leumi boosts website transactions by 11% with Glassbox
Read the case studyAll case studiesWith insights into our users behavior, we improved customer experience, engagement and ultimately drove more revenue.Chief Marketing OfficerSoFiWith Glassbox we’re able to identify not just the struggle but the impact of the struggle. We identified the issue, we quantified it and we fixed it.Jim BassettHead of Site Operations and Product Information, Sainsbury’s DigitalGlassbox helps us identify a common issue impacting thousands of customers, prioritize and fix it, within seconds.Catherine WarnerAnalyst, Digital VoC PlatformsI appreciate the ability to synthesize complex user journeys into intuitive dashboards that drive decision-makingDigital Product LeadBy understanding the friction points driving conversions, we increased both customer acquisition and their lifetime value.Chris GrantHead of User ExperienceWe couldn’t imagine better cooperation with a tech partner than the one we have with Glassbox.Mobile App Product ManagerBank Leumi
[H2] Future-proof your digital experiences with Glassbox's customer intelligence platform
Discover why highly regulated enterprises trust Glassbox to deliver exceptional digital experiences.See it for yourself

Case Studies
[H1] Case studies
Discover how leading companies deliver better digital experiences while driving revenue and retention using Glassbox.IndustriesIndustries
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Financial Services$18M Saved in 7 Months: How Glassbox Transforms Fraud DetectionRead more
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Retail & E-commerceNestlé’s Recipe for Success: Transforming Digital Engagement With GlassboxRead more
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Retail & E-commerceSainsbury's Recovers Lost Revenue and Enhances Operational EfficiencyRead more
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InsuranceAn Post Insurance Improves Online Quoting Conversion RateRead more
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Financial ServicesSoFi Prevents $9M in Potential Revenue LossRead more
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Financial ServicesHow Credit.com Streamlined CX with GlassboxRead more
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Travel & HospitalityMarriott Driving Guest Experience with Digital InsightsRead more
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Retail & E-commercePurina Optimizing Engagement with Journey AnalyticsRead more
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Retail & E-commerceJust Right Improves Pet Owners' Digital Experience Across Web and MobileRead moreLoad more
[H2] Trusted by digital innovators
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Contact Us
[H1] Get in Touch with the Glassbox Team
Whether you’re curious about the Glassbox platform or passionate about building exceptional digital experiences, we’d love to hear from you.Learn more about our powerful platformGet help finding the right plan for your organizationExplore a partnership with Glassbox
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Rated 4.9/5
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The ability to watch a user navigate the site click-by-click has been incredibly helpful in identifying issues.Get a demo
[H3] New York
42 Broadway Suite 12-530New York, NY10004+1 646-397-5283
[H3] Tel Aviv
25 Bazel StreetPetah Tikva4951038+972 (0)74 702 2321
[H3] Norwich, UK
St. Vedast House,St. Vedast Street, NorwichNR1 1BT+44 (0) 1603 618382
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[H2] Need help with Glassbox?
If you need help, our customer support portal is always available and contains documentation, answers to common questions, and the ability to open a support ticket. If you can’t find what you’re looking for, please reach out to our support team.Glassbox support(209) 319-0884 / (800) 203-2606Support portal

Platform
[H1] Know everything about your digital customer experience
Capture 100% of interactions with your website or mobile app automatically for more powerful, actionable digital experience intelligence.Take a self-guided tourGet a demo
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[H2] Surface more insights with less effort
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[H3] Analyze more data
Glassbox puts 100% of digital session data at your fingertips, so it’s easier than ever to discover trends in user behavior, review technical performance and perform real-time, ad hoc and retroactive analysis.
[H3] See a complete picture
Glassbox gives teams one shared view of digital experience, making it simple to find and fix issues, seize opportunities and impact conversions. Analyze an individual page or journey or zoom out to see the entire lifetime experience of a specific group or user.
[H3] Unify CX efforts
Our digital experience intelligence will quickly become a focal point across your organization. Built-in collaboration tools make it easy for different teams to share information and prioritize resources based on business impact.
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[H3] Take a self-guided tour
Take our self-guided tour and experience how Glassbox delivers access to 100% of digital session data for quick analysis of user behavior, performance, and retrospective insights.Start the tour
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[H2] A full suite of digital experience intelligence tools
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[H4] Mobile App Analytics
Mobile App Analytics
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[H4] Customer Journey Analysis
Customer Journey Analytics
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[H4] Session Replay
Session Replay
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[H4] Interactions Maps
Interaction Maps & Heatmaps Platform
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[H4] Funnel Analysis
Funnel Analysis
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[H4] Performance Analytics
Performance Analytics
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[H4] Struggle & Error Analysis
Struggle & Error Analysis
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[H4] Product Analytics
Product Analytics
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[H4] Voice of the Slient
Voice of the Silent
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[H4] Glassbox Insights Assistant
Glassbox Insights Assistant
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[H4] Digital Record Keeping
Digital Record Keeping
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[H4] Glassbox Accessibility
Glassbox Accessibility
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[H2] Unmatched data privacy and security
Glassbox offers configurable tools for masking, omitting and restricting access to customer data. You can also deploy Glassbox in a multi- or single-tenant cloud or on-premises based on your security requirements. This is what makes Glassbox the trusted partner of so many of the world’s largest banks.Learn more
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[H2] Put digital experience intelligence at the heart of your CX ecosystem
Get more from your current technology investments. Glassbox seamlessly integrates with a variety of tools, enriching them with deeper digital insights.See all integrations
[H2] Resources
All resources
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[H5] Case study
[H3] Sainsbury's Recovers Lost Revenue and Enhances Operational Efficiency
Watch the video
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[H5] Case study
[H3] Marriott Optimizes Activation and Login Using Digital Experience Insights
Watch the video
[H5] White paper
[H4] Digital Customer Journey Mapping in Today’s World
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Read the white paper
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[H5] Guide
[H4] Driving Roadmaps With Better Data
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Read the guide
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[H2] See Glassbox in action
Unlock the full potential of digital experience intelligence to grow your business.Get a demo