Identity & Authority: Mattermost – Signal Evidence & AI Readability

Mattermost

(https://mattermost.com) πŸ“Έ Data Snapshot: May 24, 2026
Identity & Authority β€” The Lens

Inspect the JSON-LD. Is there an Organization or Person schema, and does it carry sameAs links to real external profiles (LinkedIn, socials)? Missing schema or no identity declaration signals an anonymous entity.

Identity & Authority Expert verifiability & Schema depth.
12 Impact Weight: 15 / 100
80% Reputation

Authority is well-established through technical implementation and named experts. Schema data identifies specific authors like Emily Dela Cruz and Lawrence Johnson with valid Person objects. The technical credibility is reinforced by a clean heading hierarchy and a robust documentation structure reflected in the /install/ page, which avoids the typical gap between ‘marketing claims’ and ‘technical reality.’

Performance claims are grounded in specific use cases such as ‘ChatOps to support largest-ever readiness exercise.’ This is a highly specific outcome that avoids the generic ‘increase productivity’ clichΓ© found in the industry patterns dictionary. The disconnect between marketing tone and technical demonstration is nearly non-existent.

Identity & Authority is read from the structured data first: whether the site declares who it is in machine-readable schema, with verifiable identity links. Below is the schema captured per page, then the external proof links that support (or fail to support) that identity.

πŸ”— Identity & Technical Layer β€” schema JSON-LD: identity chains, entity gaps
Homepage schema
{
    "@context": "https://schema.org",
    "@graph": [
        {
            "@type": "WebPage",
            "@id": "https://mattermost.com/",
            "url": "https://mattermost.com/",
            "name": "Mattermost | Collaboration Platform for Mission Critical Work",
            "isPartOf": {
                "@id": "https://mattermost.com/#website"
            },
            "about": {
                "@id": "https://mattermost.com/#organization"
            },
            "primaryImageOfPage": {
                "@id": "https://mattermost.com/#primaryimage"
            },
            "image": {
                "@id": "https://mattermost.com/#primaryimage"
            },
            "thumbnailUrl": "https://mattermost.com/wp-content/uploads/2025/01/mattermost-2024-social-share-solutions-1.png",
            "datePublished": "2025-03-04T01:46:24+00:00",
            "dateModified": "2026-05-06T18:20:19+00:00",
            "description": "Accelerate your mission critical workflow by integrating people, processes, tools and AI infrastructure on a resilient and adaptable platform.",
            "breadcrumb": {
                "@id": "https://mattermost.com/#breadcrumb"
            },
            "inLanguage": "en-US",
            "potentialAction": [
                {
                    "@type": "ReadAction",
                    "target": [
                        "https://mattermost.com/"
                    ]
                }
            ],
            "speakable": {
                "@type": "SpeakableSpecification",
                "xpath": [
                    "/html/head/title",
                    "/html/head/meta[@name='description']/@content"
                ]
            },
            "video": [
                {
                    "@id": "https://mattermost.com/#video"
                }
            ],
            "author": {
                "@id": "https://mattermost.com/#/schema/person/d54e92cb99fedb38535dfddd853d3c03"
            }
        },
        {
            "@type": "ImageObject",
            "inLanguage": "en-US",
            "@id": "https://mattermost.com/#primaryimage",
            "url": "https://mattermost.com/wp-content/uploads/2025/01/mattermost-2024-social-share-solutions-1.png",
            "contentUrl": "https://mattermost.com/wp-content/uploads/2025/01/mattermost-2024-social-share-solutions-1.png",
            "width": 2400,
            "height": 1260,
            "caption": "Mattermost"
        },
        {
            "@type": "BreadcrumbList",
            "@id": "https://mattermost.com/#breadcrumb",
            "itemListElement": [
                {
                    "@type": "ListItem",
                    "position": 1,
                    "name": "Home"
                }
            ]
        },
        {
            "@type": "WebSite",
            "@id": "https://mattermost.com/#website",
            "url": "https://mattermost.com/",
            "name": "Mattermost",
            "description": "Mattermost is a secure collaboration platform. Trusted, flexible, workflow-centric and fully integrated with the tools you love.",
            "publisher": {
                "@id": "https://mattermost.com/#organization"
            },
            "potentialAction": [
                {
                    "@type": "SearchAction",
                    "target": {
                        "@type": "EntryPoint",
                        "urlTemplate": "https://mattermost.com/?s={search_term_string}"
                    },
                    "query-input": {
                        "@type": "PropertyValueSpecification",
                        "valueRequired": true,
                        "valueName": "search_term_string"
                    }
                }
            ],
            "inLanguage": "en-US"
        },
        {
            "@type": [
                "Organization",
                "Place"
            ],
            "@id": "https://mattermost.com/#organization",
            "name": "Mattermost",
            "url": "https://mattermost.com/",
            "logo": {
                "@id": "https://mattermost.com/#local-main-organization-logo"
            },
            "image": {
                "@id": "https://mattermost.com/#local-main-organization-logo"
            },
            "sameAs": [
                "https://www.facebook.com/Mattermost-2300985916642531/",
                "https://x.com/Mattermost",
                "https://www.linkedin.com/company/mattermost"
            ],
            "address": {
                "@id": "https://mattermost.com/#local-main-place-address"
            },
            "telephone": [],
            "openingHoursSpecification": [
                {
                    "@type": "OpeningHoursSpecification",
                    "dayOfWeek": [
                        "Monday",
                        "Tuesday",
                        "Wednesday",
                        "Thursday",
                        "Friday",
                        "Saturday",
                        "Sunday"
                    ],
                    "opens": "09:00",
                    "closes": "17:00"
                }
            ]
        },
        {
            "@type": "VideoObject",
            "@id": "https://mattermost.com/#video",
            "name": "Mattermost | Collaboration Platform for Mission Critical Work",
            "isPartOf": {
                "@id": "https://mattermost.com/"
            },
            "thumbnailUrl": "https://mattermost.com/wp-content/uploads/2025/01/mattermost-2024-social-share-solutions-1.png",
            "description": "Accelerate your mission critical workflow by integrating people, processes, tools and AI infrastructure on a resilient and adaptable platform.",
            "uploadDate": "2025-03-03T18:46:24+00:00",
            "width": 1920,
            "height": 1080,
            "contentUrl": "https://mattermost.com/wp-content/uploads/2025/03/r2024-mattermost-masthead-bg-video.webm",
            "duration": "PT30S",
            "isFamilyFriendly": true,
            "inLanguage": "en-US"
        },
        {
            "@type": "PostalAddress",
            "@id": "https://mattermost.com/#local-main-place-address",
            "streetAddress": "530 Lytton Avenue, Suite 201",
            "addressLocality": "Palo Alto",
            "postalCode": "94301",
            "addressRegion": "CA",
            "addressCountry": "US"
        },
        {
            "@type": "ImageObject",
            "inLanguage": "en-US",
            "@id": "https://mattermost.com/#local-main-organization-logo",
            "url": "https://mattermost.com/wp-content/uploads/2018/06/logoHorizontal.png",
            "contentUrl": "https://mattermost.com/wp-content/uploads/2018/06/logoHorizontal.png",
            "width": 1041,
            "height": 165,
            "caption": "Mattermost"
        },
        {
            "@type": "Person",
            "@id": "https://mattermost.com/#/schema/person/d54e92cb99fedb38535dfddd853d3c03",
            "name": "Emily Dela Cruz",
            "image": {
                "@type": "ImageObject",
                "inLanguage": "en-US",
                "@id": "https://secure.gravatar.com/avatar/e770d3069a7c9bf85fbfb147854d99a97113575d5dc9f0a81039941e5c61ca0f?s=96&d=mm&r=g33af0cc1d4ceccab00860fe5461ab420",
                "url": "https://secure.gravatar.com/avatar/e770d3069a7c9bf85fbfb147854d99a97113575d5dc9f0a81039941e5c61ca0f?s=96&d=mm&r=g",
                "contentUrl": "https://secure.gravatar.com/avatar/e770d3069a7c9bf85fbfb147854d99a97113575d5dc9f0a81039941e5c61ca0f?s=96&d=mm&r=g",
                "caption": "Emily Dela Cruz"
            },
            "url": "https://mattermost.com/blog/author/emily-dela-cruzmattermost-com/"
        }
    ]
}
/contact-sales/
{
    "@context": "https://schema.org",
    "@graph": [
        {
            "@type": "WebPage",
            "@id": "https://mattermost.com/contact-sales/",
            "url": "https://mattermost.com/contact-sales/",
            "name": "Talk to an Expert | Mattermost",
            "isPartOf": {
                "@id": "https://mattermost.com/#website"
            },
            "datePublished": "2021-01-14T00:54:05+00:00",
            "dateModified": "2026-02-27T19:53:26+00:00",
            "description": "Mattermost experts can help you find the right solution, explain pricing options, or answer any of your questions.",
            "breadcrumb": {
                "@id": "https://mattermost.com/contact-sales/#breadcrumb"
            },
            "inLanguage": "en-US",
            "potentialAction": [
                {
                    "@type": "ReadAction",
                    "target": [
                        "https://mattermost.com/contact-sales/"
                    ]
                }
            ],
            "speakable": {
                "@type": "SpeakableSpecification",
                "xpath": [
                    "/html/head/title",
                    "/html/head/meta[@name='description']/@content"
                ]
            },
            "author": {
                "@id": "https://mattermost.com/#/schema/person/548cac7aa8c613ddbfc09da78232f3a0"
            }
        },
        {
            "@type": "BreadcrumbList",
            "@id": "https://mattermost.com/contact-sales/#breadcrumb",
            "itemListElement": [
                {
                    "@type": "ListItem",
                    "position": 1,
                    "name": "Home",
                    "item": "https://mattermost.com/"
                },
                {
                    "@type": "ListItem",
                    "position": 2,
                    "name": "Contact Sales"
                }
            ]
        },
        {
            "@type": "WebSite",
            "@id": "https://mattermost.com/#website",
            "url": "https://mattermost.com/",
            "name": "Mattermost",
            "description": "Mattermost is a secure collaboration platform. Trusted, flexible, workflow-centric and fully integrated with the tools you love.",
            "publisher": {
                "@id": "https://mattermost.com/#organization"
            },
            "potentialAction": [
                {
                    "@type": "SearchAction",
                    "target": {
                        "@type": "EntryPoint",
                        "urlTemplate": "https://mattermost.com/?s={search_term_string}"
                    },
                    "query-input": {
                        "@type": "PropertyValueSpecification",
                        "valueRequired": true,
                        "valueName": "search_term_string"
                    }
                }
            ],
            "inLanguage": "en-US"
        },
        {
            "@type": [
                "Organization",
                "Place"
            ],
            "@id": "https://mattermost.com/#organization",
            "name": "Mattermost",
            "url": "https://mattermost.com/",
            "logo": {
                "@id": "https://mattermost.com/contact-sales/#local-main-organization-logo"
            },
            "image": {
                "@id": "https://mattermost.com/contact-sales/#local-main-organization-logo"
            },
            "sameAs": [
                "https://www.facebook.com/Mattermost-2300985916642531/",
                "https://x.com/Mattermost",
                "https://www.linkedin.com/company/mattermost"
            ],
            "address": {
                "@id": "https://mattermost.com/contact-sales/#local-main-place-address"
            },
            "telephone": [],
            "openingHoursSpecification": [
                {
                    "@type": "OpeningHoursSpecification",
                    "dayOfWeek": [
                        "Monday",
                        "Tuesday",
                        "Wednesday",
                        "Thursday",
                        "Friday",
                        "Saturday",
                        "Sunday"
                    ],
                    "opens": "09:00",
                    "closes": "17:00"
                }
            ]
        },
        {
            "@type": "PostalAddress",
            "@id": "https://mattermost.com/contact-sales/#local-main-place-address",
            "streetAddress": "530 Lytton Avenue, Suite 201",
            "addressLocality": "Palo Alto",
            "postalCode": "94301",
            "addressRegion": "CA",
            "addressCountry": "US"
        },
        {
            "@type": "ImageObject",
            "inLanguage": "en-US",
            "@id": "https://mattermost.com/contact-sales/#local-main-organization-logo",
            "url": "https://mattermost.com/wp-content/uploads/2018/06/logoHorizontal.png",
            "contentUrl": "https://mattermost.com/wp-content/uploads/2018/06/logoHorizontal.png",
            "width": 1041,
            "height": 165,
            "caption": "Mattermost"
        },
        {
            "@type": "Person",
            "@id": "https://mattermost.com/#/schema/person/548cac7aa8c613ddbfc09da78232f3a0",
            "name": "Lawrence Johnson",
            "image": {
                "@type": "ImageObject",
                "inLanguage": "en-US",
                "@id": "https://secure.gravatar.com/avatar/3d4cdfd17b9636aac54e3594ee59842478388220dd720983397406a7cfb12673?s=96&d=mm&r=g460d1844ddb07bffcaea36f170d6f631",
                "url": "https://secure.gravatar.com/avatar/3d4cdfd17b9636aac54e3594ee59842478388220dd720983397406a7cfb12673?s=96&d=mm&r=g",
                "contentUrl": "https://secure.gravatar.com/avatar/3d4cdfd17b9636aac54e3594ee59842478388220dd720983397406a7cfb12673?s=96&d=mm&r=g",
                "caption": "Lawrence Johnson"
            },
            "url": "https://mattermost.com/blog/author/lawrence-johnson/"
        }
    ]
}
/sign-up/
{
    "@context": "https://schema.org",
    "@graph": [
        {
            "@type": "WebPage",
            "@id": "https://mattermost.com/sign-up/",
            "url": "https://mattermost.com/sign-up/",
            "name": "Mattermost | Live Preview Environment",
            "isPartOf": {
                "@id": "https://mattermost.com/#website"
            },
            "primaryImageOfPage": {
                "@id": "https://mattermost.com/sign-up/#primaryimage"
            },
            "image": {
                "@id": "https://mattermost.com/sign-up/#primaryimage"
            },
            "thumbnailUrl": "https://mattermost.com/wp-content/uploads/2025/07/r2024-signup-desktop-mobile-@2x.png",
            "datePublished": "2022-06-14T01:56:38+00:00",
            "dateModified": "2025-07-10T17:30:45+00:00",
            "description": "Explore how incident response, DevOps, and operational teams can run mission critical communications and workflows securely in real time.",
            "breadcrumb": {
                "@id": "https://mattermost.com/sign-up/#breadcrumb"
            },
            "inLanguage": "en-US",
            "potentialAction": [
                {
                    "@type": "ReadAction",
                    "target": [
                        "https://mattermost.com/sign-up/"
                    ]
                }
            ],
            "speakable": {
                "@type": "SpeakableSpecification",
                "xpath": [
                    "/html/head/title",
                    "/html/head/meta[@name='description']/@content"
                ]
            },
            "author": {
                "@id": "https://mattermost.com/#/schema/person/548cac7aa8c613ddbfc09da78232f3a0"
            }
        },
        {
            "@type": "ImageObject",
            "inLanguage": "en-US",
            "@id": "https://mattermost.com/sign-up/#primaryimage",
            "url": "https://mattermost.com/wp-content/uploads/2025/07/r2024-signup-desktop-mobile-@2x.png",
            "contentUrl": "https://mattermost.com/wp-content/uploads/2025/07/r2024-signup-desktop-mobile-@2x.png",
            "width": 1000,
            "height": 548
        },
        {
            "@type": "BreadcrumbList",
            "@id": "https://mattermost.com/sign-up/#breadcrumb",
            "itemListElement": [
                {
                    "@type": "ListItem",
                    "position": 1,
                    "name": "Home",
                    "item": "https://mattermost.com/"
                },
                {
                    "@type": "ListItem",
                    "position": 2,
                    "name": "Sign Up"
                }
            ]
        },
        {
            "@type": "WebSite",
            "@id": "https://mattermost.com/#website",
            "url": "https://mattermost.com/",
            "name": "Mattermost",
            "description": "Mattermost is a secure collaboration platform. Trusted, flexible, workflow-centric and fully integrated with the tools you love.",
            "publisher": {
                "@id": "https://mattermost.com/#organization"
            },
            "potentialAction": [
                {
                    "@type": "SearchAction",
                    "target": {
                        "@type": "EntryPoint",
                        "urlTemplate": "https://mattermost.com/?s={search_term_string}"
                    },
                    "query-input": {
                        "@type": "PropertyValueSpecification",
                        "valueRequired": true,
                        "valueName": "search_term_string"
                    }
                }
            ],
            "inLanguage": "en-US"
        },
        {
            "@type": [
                "Organization",
                "Place"
            ],
            "@id": "https://mattermost.com/#organization",
            "name": "Mattermost",
            "url": "https://mattermost.com/",
            "logo": {
                "@id": "https://mattermost.com/sign-up/#local-main-organization-logo"
            },
            "image": {
                "@id": "https://mattermost.com/sign-up/#local-main-organization-logo"
            },
            "sameAs": [
                "https://www.facebook.com/Mattermost-2300985916642531/",
                "https://x.com/Mattermost",
                "https://www.linkedin.com/company/mattermost"
            ],
            "address": {
                "@id": "https://mattermost.com/sign-up/#local-main-place-address"
            },
            "telephone": [],
            "openingHoursSpecification": [
                {
                    "@type": "OpeningHoursSpecification",
                    "dayOfWeek": [
                        "Monday",
                        "Tuesday",
                        "Wednesday",
                        "Thursday",
                        "Friday",
                        "Saturday",
                        "Sunday"
                    ],
                    "opens": "09:00",
                    "closes": "17:00"
                }
            ]
        },
        {
            "@type": "PostalAddress",
            "@id": "https://mattermost.com/sign-up/#local-main-place-address",
            "streetAddress": "530 Lytton Avenue, Suite 201",
            "addressLocality": "Palo Alto",
            "postalCode": "94301",
            "addressRegion": "CA",
            "addressCountry": "US"
        },
        {
            "@type": "ImageObject",
            "inLanguage": "en-US",
            "@id": "https://mattermost.com/sign-up/#local-main-organization-logo",
            "url": "https://mattermost.com/wp-content/uploads/2018/06/logoHorizontal.png",
            "contentUrl": "https://mattermost.com/wp-content/uploads/2018/06/logoHorizontal.png",
            "width": 1041,
            "height": 165,
            "caption": "Mattermost"
        },
        {
            "@type": "Person",
            "@id": "https://mattermost.com/#/schema/person/548cac7aa8c613ddbfc09da78232f3a0",
            "name": "Lawrence Johnson",
            "image": {
                "@type": "ImageObject",
                "inLanguage": "en-US",
                "@id": "https://secure.gravatar.com/avatar/3d4cdfd17b9636aac54e3594ee59842478388220dd720983397406a7cfb12673?s=96&d=mm&r=g460d1844ddb07bffcaea36f170d6f631",
                "url": "https://secure.gravatar.com/avatar/3d4cdfd17b9636aac54e3594ee59842478388220dd720983397406a7cfb12673?s=96&d=mm&r=g",
                "contentUrl": "https://secure.gravatar.com/avatar/3d4cdfd17b9636aac54e3594ee59842478388220dd720983397406a7cfb12673?s=96&d=mm&r=g",
                "caption": "Lawrence Johnson"
            },
            "url": "https://mattermost.com/blog/author/lawrence-johnson/"
        }
    ]
}
/install/
{
    "@context": "https://schema.org",
    "@graph": [
        {
            "@type": "WebPage",
            "@id": "https://mattermost.com/install/",
            "url": "https://mattermost.com/install/",
            "name": "Host Mattermost on Your Own Infrastructure",
            "isPartOf": {
                "@id": "https://mattermost.com/#website"
            },
            "datePublished": "2023-02-21T18:34:14+00:00",
            "dateModified": "2026-05-21T10:28:15+00:00",
            "description": "Learn how to download and install Mattermost on your own infrastructure for flexible and trusted secure collaboration",
            "breadcrumb": {
                "@id": "https://mattermost.com/install/#breadcrumb"
            },
            "inLanguage": "en-US",
            "potentialAction": [
                {
                    "@type": "ReadAction",
                    "target": [
                        "https://mattermost.com/install/"
                    ]
                }
            ],
            "speakable": {
                "@type": "SpeakableSpecification",
                "xpath": [
                    "/html/head/title",
                    "/html/head/meta[@name='description']/@content"
                ]
            },
            "author": {
                "@id": "https://mattermost.com/#/schema/person/d54e92cb99fedb38535dfddd853d3c03"
            }
        },
        {
            "@type": "BreadcrumbList",
            "@id": "https://mattermost.com/install/#breadcrumb",
            "itemListElement": [
                {
                    "@type": "ListItem",
                    "position": 1,
                    "name": "Home",
                    "item": "https://mattermost.com/"
                },
                {
                    "@type": "ListItem",
                    "position": 2,
                    "name": "Self-Hosted LP"
                }
            ]
        },
        {
            "@type": "WebSite",
            "@id": "https://mattermost.com/#website",
            "url": "https://mattermost.com/",
            "name": "Mattermost",
            "description": "Mattermost is a secure collaboration platform. Trusted, flexible, workflow-centric and fully integrated with the tools you love.",
            "publisher": {
                "@id": "https://mattermost.com/#organization"
            },
            "potentialAction": [
                {
                    "@type": "SearchAction",
                    "target": {
                        "@type": "EntryPoint",
                        "urlTemplate": "https://mattermost.com/?s={search_term_string}"
                    },
                    "query-input": {
                        "@type": "PropertyValueSpecification",
                        "valueRequired": true,
                        "valueName": "search_term_string"
                    }
                }
            ],
            "inLanguage": "en-US"
        },
        {
            "@type": [
                "Organization",
                "Place"
            ],
            "@id": "https://mattermost.com/#organization",
            "name": "Mattermost",
            "url": "https://mattermost.com/",
            "logo": {
                "@id": "https://mattermost.com/install/#local-main-organization-logo"
            },
            "image": {
                "@id": "https://mattermost.com/install/#local-main-organization-logo"
            },
            "sameAs": [
                "https://www.facebook.com/Mattermost-2300985916642531/",
                "https://x.com/Mattermost",
                "https://www.linkedin.com/company/mattermost"
            ],
            "address": {
                "@id": "https://mattermost.com/install/#local-main-place-address"
            },
            "telephone": [],
            "openingHoursSpecification": [
                {
                    "@type": "OpeningHoursSpecification",
                    "dayOfWeek": [
                        "Monday",
                        "Tuesday",
                        "Wednesday",
                        "Thursday",
                        "Friday",
                        "Saturday",
                        "Sunday"
                    ],
                    "opens": "09:00",
                    "closes": "17:00"
                }
            ]
        },
        {
            "@type": "PostalAddress",
            "@id": "https://mattermost.com/install/#local-main-place-address",
            "streetAddress": "530 Lytton Avenue, Suite 201",
            "addressLocality": "Palo Alto",
            "postalCode": "94301",
            "addressRegion": "CA",
            "addressCountry": "US"
        },
        {
            "@type": "ImageObject",
            "inLanguage": "en-US",
            "@id": "https://mattermost.com/install/#local-main-organization-logo",
            "url": "https://mattermost.com/wp-content/uploads/2018/06/logoHorizontal.png",
            "contentUrl": "https://mattermost.com/wp-content/uploads/2018/06/logoHorizontal.png",
            "width": 1041,
            "height": 165,
            "caption": "Mattermost"
        },
        {
            "@type": "Person",
            "@id": "https://mattermost.com/#/schema/person/d54e92cb99fedb38535dfddd853d3c03",
            "name": "Emily Dela Cruz",
            "image": {
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                "inLanguage": "en-US",
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                "url": "https://secure.gravatar.com/avatar/e770d3069a7c9bf85fbfb147854d99a97113575d5dc9f0a81039941e5c61ca0f?s=96&d=mm&r=g",
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                "caption": "Emily Dela Cruz"
            },
            "url": "https://mattermost.com/blog/author/emily-dela-cruzmattermost-com/"
        }
    ]
}
πŸ›‘οΈ Trust Signals β€” external proof links that back the declared identity
77Review mentions (all pages)
4External proof links (all pages)
PageReviewsProof links
/ (home) 8 1
/contact-sales/ 34 1
/sign-up/ 22 1
/install/ 13 1