Text, Inc.
(https://text.com) 📸 Data Snapshot: June 19, 2026
Trust & Proof — The Lens
Count trust words (review, testimonial, rating, verified) against real outbound proof links (Google, Trustpilot, Clutch, G2, Yelp). Lots of trust language with zero verification links is trust theatre. Unlinked logo galleries count against it.
Trust & Proof
Verifiable evidence vs. Trust Theatre.
16
Impact Weight: 20 / 100
80% Reputation
Trust theatre is minimal as the trust_theatre_flag is false across all pages. The review_count (ranging from 6 to 11) is modest and matched with proof_links_count, indicating these aren’t just fabricated numbers. The site uses massive brand logos (PayPal, IKEA, McDonald’s) which usually triggers a red flag, but these are backed by specific (though limited) outcome stats like the Wembley Stadium $1.5M revenue claim, which moves the content from theatre to actual proof.
The ratio of verifiable evidence to assertions is high. For every two marketing claims, there is typically one specific skill example (e.g., Checkout Coupon Issuer) or one named client logo. The inclusion of technical compliance badges (CCPA, GDPR, SOC2) and external review links to G2 and Gartner (found in schema) provides the external validation required to balance the high-octane marketing tone.
Trust & Proof is read by weighing trust language against real verification. Below is the page-by-page tally of review mentions and external proof links, then the schema markup that may (or may not) declare verifiable ratings and identity proof.
🛡️ Trust Signals — reviews, proof links, trust-theatre check
34Review mentions (all pages)
8External proof links (all pages)
| Page | Reviews | Proof links |
|---|---|---|
| / (home) | 6 | 2 |
| /features/ai-agent/ | 11 | 2 |
| /features/ai-help-desk/ | 7 | 2 |
| /features/inbox/ | 10 | 2 |
🔗 Identity & Technical Layer — schema JSON-LD: declared ratings, reviews & identity proof
Homepage schema
[
{
"@context": "https://schema.org",
"@type": "Corporation",
"@id": "https://www.text.com/#organization",
"name": "Text, Inc.",
"legalName": "Text, Inc.",
"alternateName": [
"Text",
"Text HQ",
"LiveChat, Inc."
],
"description": "Text, Inc. develops AI-powered customer service software, including LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget, and Text. Used by tens of thousands of businesses worldwide to automate support and turn service into revenue.",
"slogan": "Start selling through service.",
"url": "https://www.text.com/",
"foundingDate": "2023",
"naics": "513210",
"areaServed": "Worldwide",
"knowsLanguage": [
"en",
"pl"
],
"numberOfEmployees": {
"@type": "QuantitativeValue",
"minValue": 250,
"maxValue": 350
},
"knowsAbout": [
"Customer service software",
"AI agents",
"Live chat software",
"AI chatbots",
"Help desk software",
"Knowledge base software",
"Customer communication",
"Conversational AI",
"Customer experience",
"SaaS"
],
"address": {
"@type": "PostalAddress",
"streetAddress": "101 Arch Street, 8th Floor",
"addressLocality": "Boston",
"addressRegion": "Massachusetts",
"postalCode": "02110",
"addressCountry": "US"
},
"founder": [
{
"@type": "Person",
"@id": "https://www.text.com/#person-mariusz-cieply",
"name": "Mariusz Ciepły",
"jobTitle": "Co-founder",
"description": "Co-founder of Text S.A. (2002, formerly LiveChat Software) and co-founder of Text, Inc.",
"sameAs": [
"https://www.linkedin.com/in/mariuszcieply/"
]
},
{
"@type": "Person",
"@id": "https://www.text.com/#person-szymon-klimczak",
"name": "Szymon Klimczak",
"jobTitle": "Chief Growth Officer",
"description": "Co-founder and Chief Growth Officer of Text, Inc., the US entity of Text.",
"sameAs": [
"https://www.linkedin.com/in/klimczak/"
]
}
],
"parentOrganization": {
"@type": "Corporation",
"@id": "https://investor.text.com/#parent",
"name": "Text S.A.",
"legalName": "Text S.A.",
"alternateName": [
"LiveChat Software",
"LiveChat Software S.A.",
"LVC"
],
"description": "Polish parent company of Text, Inc., listed on the Warsaw Stock Exchange. Renamed from LiveChat Software S.A. in 2023.",
"url": "https://investor.text.com/",
"foundingDate": "2002",
"tickerSymbol": "WSE:TXT",
"address": {
"@type": "PostalAddress",
"streetAddress": "Zwycięska 47",
"addressLocality": "Wrocław",
"addressRegion": "dolnośląskie",
"postalCode": "53-033",
"addressCountry": "PL"
},
"founder": [
{
"@id": "https://www.text.com/#person-mariusz-cieply"
},
{
"@type": "Person",
"@id": "https://www.text.com/#person-maciej-jarzebowski",
"name": "Maciej Jarzębowski",
"jobTitle": "Co-founder",
"description": "Co-founder of Text S.A. (formerly LiveChat Software).",
"sameAs": [
"https://www.linkedin.com/in/jarzebowski/"
]
},
{
"@type": "Person",
"@id": "https://www.text.com/#person-jakub-sitarz",
"name": "Jakub Sitarz",
"jobTitle": "Co-founder",
"description": "Co-founder of Text S.A. (formerly LiveChat Software).",
"sameAs": [
"https://www.linkedin.com/in/jakubsitarz/"
]
}
],
"sameAs": [
"https://www.wikidata.org/wiki/Q6658155",
"https://en.wikipedia.org/wiki/Text_(company)",
"https://www.gpw.pl/company-factsheet?isin=PLLVTSF00010",
"https://finance.yahoo.com/quote/TXT.WA/profile/",
"https://www.google.com/finance/beta/quote/TXT:WSE",
"https://www.crunchbase.com/organization/livechatsoftware"
]
},
"brand": [
{
"@type": "Brand",
"@id": "https://www.text.com/#brand",
"name": "Text",
"url": "https://www.text.com/",
"description": "AI agents and customer service platform for online sales."
},
{
"@type": "Brand",
"@id": "https://www.livechat.com/#brand",
"name": "LiveChat",
"url": "https://www.livechat.com/",
"description": "Live chat software for websites and ecommerce.",
"sameAs": [
"https://www.facebook.com/livechat/",
"https://www.instagram.com/LiveChat/",
"https://www.linkedin.com/showcase/livechatcom",
"https://x.com/LiveChat",
"https://www.youtube.com/@LiveChat",
"https://www.threads.com/@livechat"
]
},
{
"@type": "Brand",
"@id": "https://www.chatbot.com/#brand",
"name": "ChatBot",
"url": "https://www.chatbot.com/",
"description": "AI chatbot platform for automated customer conversations.",
"sameAs": [
"https://www.facebook.com/chatbotcom",
"https://www.linkedin.com/showcase/chatbotcom/",
"https://x.com/chatbotcom",
"https://www.youtube.com/@chatbotcom"
]
},
{
"@type": "Brand",
"@id": "https://www.helpdesk.com/#brand",
"name": "HelpDesk",
"url": "https://www.helpdesk.com/",
"description": "Ticketing system for customer support teams.",
"sameAs": [
"https://www.facebook.com/helpdesktool",
"https://www.linkedin.com/showcase/helpdeskcom/",
"https://x.com/helpdeskcom"
]
},
{
"@type": "Brand",
"@id": "https://www.knowledgebase.com/#brand",
"name": "KnowledgeBase",
"url": "https://www.knowledgebase.com/",
"description": "Self-service knowledge base software."
},
{
"@type": "Brand",
"@id": "https://www.openwidget.com/#brand",
"name": "OpenWidget",
"url": "https://www.openwidget.com/",
"description": "Free website widgets for customer engagement."
}
],
"contactPoint": [
{
"@type": "ContactPoint",
"contactType": "customer support",
"email": "support@text.com",
"areaServed": "Worldwide",
"availableLanguage": [
"en"
]
},
{
"@type": "ContactPoint",
"contactType": "sales",
"email": "sales@text.com",
"areaServed": "Worldwide",
"availableLanguage": [
"en"
]
},
{
"@type": "ContactPoint",
"contactType": "media relations",
"email": "press@text.com",
"availableLanguage": [
"en"
]
},
{
"@type": "ContactPoint",
"contactType": "investor relations",
"email": "investor@text.com",
"url": "https://investor.text.com/",
"availableLanguage": [
"en",
"pl"
]
}
],
"logo": {
"@type": "ImageObject",
"@id": "https://www.text.com/#logo",
"url": "https://www.text.com/og_logo.png",
"contentUrl": "https://www.text.com/og_logo.png",
"caption": "Text",
"width": "150",
"height": "150"
},
"image": {
"@id": "https://www.text.com/#logo"
},
"sameAs": [
"https://www.facebook.com/TextHQ/",
"https://www.instagram.com/text_hq/",
"https://www.linkedin.com/company/text/",
"https://x.com/text_hq",
"https://www.youtube.com/@Text_HQ",
"https://www.tiktok.com/@text_hq",
"https://www.threads.com/@text_hq",
"https://bsky.app/profile/text.com",
"https://www.reddit.com/user/text/",
"https://text.quora.com/",
"https://giphy.com/channel/Text_HQ",
"https://github.com/livechat"
]
},
{
"@context": "https://schema.org",
"@type": "WebApplication",
"@id": "https://www.text.com/#software",
"name": "Text",
"description": "AI-first customer service platform combining live chat, helpdesk ticketing, and AI agents in one workspace. Automate routine support, manage chats, emails, and social messages from a single inbox, and scale support without growing the team.",
"url": "https://www.text.com/",
"image": "https://www.text.com/og_logo.png",
"screenshot": "https://www.text.com/.netlify/images?url=_astro%2Fflow_section_asset_desktop_01.B_9HcGdR.webp",
"sameAs": [
"https://www.g2.com/products/text-text/reviews",
"https://www.capterra.com/p/10031687/Text-App/",
"https://www.gartner.com/reviews/market/digital-customer-service-and-support/vendor/text"
],
"applicationCategory": "BusinessApplication",
"applicationSubCategory": "Customer Service Software",
"operatingSystem": "Web Browser",
"featureList": [
"AI agents that resolve routine support tickets autonomously",
"Live chat with website visitors and customers",
"Omnichannel inbox: chats, email, and social messages in one place",
"Helpdesk ticketing and SLA management",
"Automations and routing rules without engineering effort"
],
"brand": {
"@type": "Brand",
"name": "Text"
},
"provider": {
"@id": "https://www.text.com/#organization"
},
"offers": {
"@type": "Offer",
"price": 19,
"priceCurrency": "USD",
"priceSpecification": {
"@type": "PriceSpecification",
"minPrice": 19,
"maxPrice": 99,
"priceCurrency": "USD"
},
"availability": "https://schema.org/InStock",
"category": "subscription",
"url": "https://www.text.com/pricing",
"seller": {
"@id": "https://www.text.com/#organization"
}
}
},
{
"@context": "https://schema.org",
"@type": "WebSite",
"@id": "https://www.text.com/#website",
"url": "https://www.text.com/",
"name": "Text",
"alternateName": [
"Text.com",
"Text HQ",
"Text, Inc."
],
"description": "AI-powered technology for customer service software",
"inLanguage": "en",
"publisher": {
"@id": "https://www.text.com/#organization"
},
"copyrightHolder": {
"@id": "https://www.text.com/#organization"
}
},
{
"@context": "https://schema.org",
"@type": "WebPage",
"@id": "https://www.text.com/#webpage",
"url": "https://www.text.com/",
"name": "Text | AI Customer Service Engine That Drives Revenue",
"description": "Your support team talks to more customers than anyone in your company. Text turns those conversations into revenue. Start selling through service.",
"inLanguage": "en",
"isPartOf": {
"@id": "https://www.text.com/#website"
}
}
]
/features/ai-agent/
[
{
"@context": "https://schema.org",
"@type": "Corporation",
"@id": "https://www.text.com/#organization",
"name": "Text, Inc.",
"legalName": "Text, Inc.",
"alternateName": [
"Text",
"Text HQ",
"LiveChat, Inc."
],
"description": "Text, Inc. develops AI-powered customer service software, including LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget, and Text. Used by tens of thousands of businesses worldwide to automate support and turn service into revenue.",
"slogan": "Start selling through service.",
"url": "https://www.text.com/",
"foundingDate": "2023",
"naics": "513210",
"areaServed": "Worldwide",
"knowsLanguage": [
"en",
"pl"
],
"numberOfEmployees": {
"@type": "QuantitativeValue",
"minValue": 250,
"maxValue": 350
},
"knowsAbout": [
"Customer service software",
"AI agents",
"Live chat software",
"AI chatbots",
"Help desk software",
"Knowledge base software",
"Customer communication",
"Conversational AI",
"Customer experience",
"SaaS"
],
"address": {
"@type": "PostalAddress",
"streetAddress": "101 Arch Street, 8th Floor",
"addressLocality": "Boston",
"addressRegion": "Massachusetts",
"postalCode": "02110",
"addressCountry": "US"
},
"founder": [
{
"@type": "Person",
"@id": "https://www.text.com/#person-mariusz-cieply",
"name": "Mariusz Ciepły",
"jobTitle": "Co-founder",
"description": "Co-founder of Text S.A. (2002, formerly LiveChat Software) and co-founder of Text, Inc.",
"sameAs": [
"https://www.linkedin.com/in/mariuszcieply/"
]
},
{
"@type": "Person",
"@id": "https://www.text.com/#person-szymon-klimczak",
"name": "Szymon Klimczak",
"jobTitle": "Chief Growth Officer",
"description": "Co-founder and Chief Growth Officer of Text, Inc., the US entity of Text.",
"sameAs": [
"https://www.linkedin.com/in/klimczak/"
]
}
],
"parentOrganization": {
"@type": "Corporation",
"@id": "https://investor.text.com/#parent",
"name": "Text S.A.",
"legalName": "Text S.A.",
"alternateName": [
"LiveChat Software",
"LiveChat Software S.A.",
"LVC"
],
"description": "Polish parent company of Text, Inc., listed on the Warsaw Stock Exchange. Renamed from LiveChat Software S.A. in 2023.",
"url": "https://investor.text.com/",
"foundingDate": "2002",
"tickerSymbol": "WSE:TXT",
"address": {
"@type": "PostalAddress",
"streetAddress": "Zwycięska 47",
"addressLocality": "Wrocław",
"addressRegion": "dolnośląskie",
"postalCode": "53-033",
"addressCountry": "PL"
},
"founder": [
{
"@id": "https://www.text.com/#person-mariusz-cieply"
},
{
"@type": "Person",
"@id": "https://www.text.com/#person-maciej-jarzebowski",
"name": "Maciej Jarzębowski",
"jobTitle": "Co-founder",
"description": "Co-founder of Text S.A. (formerly LiveChat Software).",
"sameAs": [
"https://www.linkedin.com/in/jarzebowski/"
]
},
{
"@type": "Person",
"@id": "https://www.text.com/#person-jakub-sitarz",
"name": "Jakub Sitarz",
"jobTitle": "Co-founder",
"description": "Co-founder of Text S.A. (formerly LiveChat Software).",
"sameAs": [
"https://www.linkedin.com/in/jakubsitarz/"
]
}
],
"sameAs": [
"https://www.wikidata.org/wiki/Q6658155",
"https://en.wikipedia.org/wiki/Text_(company)",
"https://www.gpw.pl/company-factsheet?isin=PLLVTSF00010",
"https://finance.yahoo.com/quote/TXT.WA/profile/",
"https://www.google.com/finance/beta/quote/TXT:WSE",
"https://www.crunchbase.com/organization/livechatsoftware"
]
},
"brand": [
{
"@type": "Brand",
"@id": "https://www.text.com/#brand",
"name": "Text",
"url": "https://www.text.com/",
"description": "AI agents and customer service platform for online sales."
},
{
"@type": "Brand",
"@id": "https://www.livechat.com/#brand",
"name": "LiveChat",
"url": "https://www.livechat.com/",
"description": "Live chat software for websites and ecommerce.",
"sameAs": [
"https://www.facebook.com/livechat/",
"https://www.instagram.com/LiveChat/",
"https://www.linkedin.com/showcase/livechatcom",
"https://x.com/LiveChat",
"https://www.youtube.com/@LiveChat",
"https://www.threads.com/@livechat"
]
},
{
"@type": "Brand",
"@id": "https://www.chatbot.com/#brand",
"name": "ChatBot",
"url": "https://www.chatbot.com/",
"description": "AI chatbot platform for automated customer conversations.",
"sameAs": [
"https://www.facebook.com/chatbotcom",
"https://www.linkedin.com/showcase/chatbotcom/",
"https://x.com/chatbotcom",
"https://www.youtube.com/@chatbotcom"
]
},
{
"@type": "Brand",
"@id": "https://www.helpdesk.com/#brand",
"name": "HelpDesk",
"url": "https://www.helpdesk.com/",
"description": "Ticketing system for customer support teams.",
"sameAs": [
"https://www.facebook.com/helpdesktool",
"https://www.linkedin.com/showcase/helpdeskcom/",
"https://x.com/helpdeskcom"
]
},
{
"@type": "Brand",
"@id": "https://www.knowledgebase.com/#brand",
"name": "KnowledgeBase",
"url": "https://www.knowledgebase.com/",
"description": "Self-service knowledge base software."
},
{
"@type": "Brand",
"@id": "https://www.openwidget.com/#brand",
"name": "OpenWidget",
"url": "https://www.openwidget.com/",
"description": "Free website widgets for customer engagement."
}
],
"contactPoint": [
{
"@type": "ContactPoint",
"contactType": "customer support",
"email": "support@text.com",
"areaServed": "Worldwide",
"availableLanguage": [
"en"
]
},
{
"@type": "ContactPoint",
"contactType": "sales",
"email": "sales@text.com",
"areaServed": "Worldwide",
"availableLanguage": [
"en"
]
},
{
"@type": "ContactPoint",
"contactType": "media relations",
"email": "press@text.com",
"availableLanguage": [
"en"
]
},
{
"@type": "ContactPoint",
"contactType": "investor relations",
"email": "investor@text.com",
"url": "https://investor.text.com/",
"availableLanguage": [
"en",
"pl"
]
}
],
"logo": {
"@type": "ImageObject",
"@id": "https://www.text.com/#logo",
"url": "https://www.text.com/og_logo.png",
"contentUrl": "https://www.text.com/og_logo.png",
"caption": "Text",
"width": "150",
"height": "150"
},
"image": {
"@id": "https://www.text.com/#logo"
},
"sameAs": [
"https://www.facebook.com/TextHQ/",
"https://www.instagram.com/text_hq/",
"https://www.linkedin.com/company/text/",
"https://x.com/text_hq",
"https://www.youtube.com/@Text_HQ",
"https://www.tiktok.com/@text_hq",
"https://www.threads.com/@text_hq",
"https://bsky.app/profile/text.com",
"https://www.reddit.com/user/text/",
"https://text.quora.com/",
"https://giphy.com/channel/Text_HQ",
"https://github.com/livechat"
]
},
{
"@context": "https://schema.org",
"@type": "WebApplication",
"@id": "https://www.text.com/#software",
"name": "Text",
"description": "AI-first customer service platform combining live chat, helpdesk ticketing, and AI agents in one workspace. Automate routine support, manage chats, emails, and social messages from a single inbox, and scale support without growing the team.",
"url": "https://www.text.com/",
"image": "https://www.text.com/og_logo.png",
"screenshot": "https://www.text.com/.netlify/images?url=_astro%2Fflow_section_asset_desktop_01.B_9HcGdR.webp",
"sameAs": [
"https://www.g2.com/products/text-text/reviews",
"https://www.capterra.com/p/10031687/Text-App/",
"https://www.gartner.com/reviews/market/digital-customer-service-and-support/vendor/text"
],
"applicationCategory": "BusinessApplication",
"applicationSubCategory": "Customer Service Software",
"operatingSystem": "Web Browser",
"featureList": [
"AI agents that resolve routine support tickets autonomously",
"Live chat with website visitors and customers",
"Omnichannel inbox: chats, email, and social messages in one place",
"Helpdesk ticketing and SLA management",
"Automations and routing rules without engineering effort"
],
"brand": {
"@type": "Brand",
"name": "Text"
},
"provider": {
"@id": "https://www.text.com/#organization"
},
"offers": {
"@type": "Offer",
"price": 19,
"priceCurrency": "USD",
"priceSpecification": {
"@type": "PriceSpecification",
"minPrice": 19,
"maxPrice": 99,
"priceCurrency": "USD"
},
"availability": "https://schema.org/InStock",
"category": "subscription",
"url": "https://www.text.com/pricing",
"seller": {
"@id": "https://www.text.com/#organization"
}
}
},
{
"@context": "https://schema.org",
"@type": "WebSite",
"@id": "https://www.text.com/#website",
"url": "https://www.text.com/",
"name": "Text",
"alternateName": [
"Text.com",
"Text HQ",
"Text, Inc."
],
"description": "AI-powered technology for customer service software",
"inLanguage": "en",
"publisher": {
"@id": "https://www.text.com/#organization"
},
"copyrightHolder": {
"@id": "https://www.text.com/#organization"
}
},
{
"@context": "https://schema.org",
"@type": "WebPage",
"@id": "https://www.text.com/features/ai-agent/#webpage",
"url": "https://www.text.com/features/ai-agent/",
"name": "AI Agent: Closes Sales, Resolves Tickets, Grows Revenue | Text",
"description": "Your AI sales agent spots intent, reads context, and turns chats into orders — trained on your catalog, tone, and rules. 74% resolved. Start free.",
"inLanguage": "en",
"isPartOf": {
"@id": "https://www.text.com/#website"
}
}
]
/features/ai-help-desk/
[
{
"@context": "https://schema.org",
"@type": "Corporation",
"@id": "https://www.text.com/#organization",
"name": "Text, Inc.",
"legalName": "Text, Inc.",
"alternateName": [
"Text",
"Text HQ",
"LiveChat, Inc."
],
"description": "Text, Inc. develops AI-powered customer service software, including LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget, and Text. Used by tens of thousands of businesses worldwide to automate support and turn service into revenue.",
"slogan": "Start selling through service.",
"url": "https://www.text.com/",
"foundingDate": "2023",
"naics": "513210",
"areaServed": "Worldwide",
"knowsLanguage": [
"en",
"pl"
],
"numberOfEmployees": {
"@type": "QuantitativeValue",
"minValue": 250,
"maxValue": 350
},
"knowsAbout": [
"Customer service software",
"AI agents",
"Live chat software",
"AI chatbots",
"Help desk software",
"Knowledge base software",
"Customer communication",
"Conversational AI",
"Customer experience",
"SaaS"
],
"address": {
"@type": "PostalAddress",
"streetAddress": "101 Arch Street, 8th Floor",
"addressLocality": "Boston",
"addressRegion": "Massachusetts",
"postalCode": "02110",
"addressCountry": "US"
},
"founder": [
{
"@type": "Person",
"@id": "https://www.text.com/#person-mariusz-cieply",
"name": "Mariusz Ciepły",
"jobTitle": "Co-founder",
"description": "Co-founder of Text S.A. (2002, formerly LiveChat Software) and co-founder of Text, Inc.",
"sameAs": [
"https://www.linkedin.com/in/mariuszcieply/"
]
},
{
"@type": "Person",
"@id": "https://www.text.com/#person-szymon-klimczak",
"name": "Szymon Klimczak",
"jobTitle": "Chief Growth Officer",
"description": "Co-founder and Chief Growth Officer of Text, Inc., the US entity of Text.",
"sameAs": [
"https://www.linkedin.com/in/klimczak/"
]
}
],
"parentOrganization": {
"@type": "Corporation",
"@id": "https://investor.text.com/#parent",
"name": "Text S.A.",
"legalName": "Text S.A.",
"alternateName": [
"LiveChat Software",
"LiveChat Software S.A.",
"LVC"
],
"description": "Polish parent company of Text, Inc., listed on the Warsaw Stock Exchange. Renamed from LiveChat Software S.A. in 2023.",
"url": "https://investor.text.com/",
"foundingDate": "2002",
"tickerSymbol": "WSE:TXT",
"address": {
"@type": "PostalAddress",
"streetAddress": "Zwycięska 47",
"addressLocality": "Wrocław",
"addressRegion": "dolnośląskie",
"postalCode": "53-033",
"addressCountry": "PL"
},
"founder": [
{
"@id": "https://www.text.com/#person-mariusz-cieply"
},
{
"@type": "Person",
"@id": "https://www.text.com/#person-maciej-jarzebowski",
"name": "Maciej Jarzębowski",
"jobTitle": "Co-founder",
"description": "Co-founder of Text S.A. (formerly LiveChat Software).",
"sameAs": [
"https://www.linkedin.com/in/jarzebowski/"
]
},
{
"@type": "Person",
"@id": "https://www.text.com/#person-jakub-sitarz",
"name": "Jakub Sitarz",
"jobTitle": "Co-founder",
"description": "Co-founder of Text S.A. (formerly LiveChat Software).",
"sameAs": [
"https://www.linkedin.com/in/jakubsitarz/"
]
}
],
"sameAs": [
"https://www.wikidata.org/wiki/Q6658155",
"https://en.wikipedia.org/wiki/Text_(company)",
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"https://finance.yahoo.com/quote/TXT.WA/profile/",
"https://www.google.com/finance/beta/quote/TXT:WSE",
"https://www.crunchbase.com/organization/livechatsoftware"
]
},
"brand": [
{
"@type": "Brand",
"@id": "https://www.text.com/#brand",
"name": "Text",
"url": "https://www.text.com/",
"description": "AI agents and customer service platform for online sales."
},
{
"@type": "Brand",
"@id": "https://www.livechat.com/#brand",
"name": "LiveChat",
"url": "https://www.livechat.com/",
"description": "Live chat software for websites and ecommerce.",
"sameAs": [
"https://www.facebook.com/livechat/",
"https://www.instagram.com/LiveChat/",
"https://www.linkedin.com/showcase/livechatcom",
"https://x.com/LiveChat",
"https://www.youtube.com/@LiveChat",
"https://www.threads.com/@livechat"
]
},
{
"@type": "Brand",
"@id": "https://www.chatbot.com/#brand",
"name": "ChatBot",
"url": "https://www.chatbot.com/",
"description": "AI chatbot platform for automated customer conversations.",
"sameAs": [
"https://www.facebook.com/chatbotcom",
"https://www.linkedin.com/showcase/chatbotcom/",
"https://x.com/chatbotcom",
"https://www.youtube.com/@chatbotcom"
]
},
{
"@type": "Brand",
"@id": "https://www.helpdesk.com/#brand",
"name": "HelpDesk",
"url": "https://www.helpdesk.com/",
"description": "Ticketing system for customer support teams.",
"sameAs": [
"https://www.facebook.com/helpdesktool",
"https://www.linkedin.com/showcase/helpdeskcom/",
"https://x.com/helpdeskcom"
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},
{
"@type": "Brand",
"@id": "https://www.knowledgebase.com/#brand",
"name": "KnowledgeBase",
"url": "https://www.knowledgebase.com/",
"description": "Self-service knowledge base software."
},
{
"@type": "Brand",
"@id": "https://www.openwidget.com/#brand",
"name": "OpenWidget",
"url": "https://www.openwidget.com/",
"description": "Free website widgets for customer engagement."
}
],
"contactPoint": [
{
"@type": "ContactPoint",
"contactType": "customer support",
"email": "support@text.com",
"areaServed": "Worldwide",
"availableLanguage": [
"en"
]
},
{
"@type": "ContactPoint",
"contactType": "sales",
"email": "sales@text.com",
"areaServed": "Worldwide",
"availableLanguage": [
"en"
]
},
{
"@type": "ContactPoint",
"contactType": "media relations",
"email": "press@text.com",
"availableLanguage": [
"en"
]
},
{
"@type": "ContactPoint",
"contactType": "investor relations",
"email": "investor@text.com",
"url": "https://investor.text.com/",
"availableLanguage": [
"en",
"pl"
]
}
],
"logo": {
"@type": "ImageObject",
"@id": "https://www.text.com/#logo",
"url": "https://www.text.com/og_logo.png",
"contentUrl": "https://www.text.com/og_logo.png",
"caption": "Text",
"width": "150",
"height": "150"
},
"image": {
"@id": "https://www.text.com/#logo"
},
"sameAs": [
"https://www.facebook.com/TextHQ/",
"https://www.instagram.com/text_hq/",
"https://www.linkedin.com/company/text/",
"https://x.com/text_hq",
"https://www.youtube.com/@Text_HQ",
"https://www.tiktok.com/@text_hq",
"https://www.threads.com/@text_hq",
"https://bsky.app/profile/text.com",
"https://www.reddit.com/user/text/",
"https://text.quora.com/",
"https://giphy.com/channel/Text_HQ",
"https://github.com/livechat"
]
},
{
"@context": "https://schema.org",
"@type": "WebApplication",
"@id": "https://www.text.com/#software",
"name": "Text",
"description": "AI-first customer service platform combining live chat, helpdesk ticketing, and AI agents in one workspace. Automate routine support, manage chats, emails, and social messages from a single inbox, and scale support without growing the team.",
"url": "https://www.text.com/",
"image": "https://www.text.com/og_logo.png",
"screenshot": "https://www.text.com/.netlify/images?url=_astro%2Fflow_section_asset_desktop_01.B_9HcGdR.webp",
"sameAs": [
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],
"applicationCategory": "BusinessApplication",
"applicationSubCategory": "Customer Service Software",
"operatingSystem": "Web Browser",
"featureList": [
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"Live chat with website visitors and customers",
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"Helpdesk ticketing and SLA management",
"Automations and routing rules without engineering effort"
],
"brand": {
"@type": "Brand",
"name": "Text"
},
"provider": {
"@id": "https://www.text.com/#organization"
},
"offers": {
"@type": "Offer",
"price": 19,
"priceCurrency": "USD",
"priceSpecification": {
"@type": "PriceSpecification",
"minPrice": 19,
"maxPrice": 99,
"priceCurrency": "USD"
},
"availability": "https://schema.org/InStock",
"category": "subscription",
"url": "https://www.text.com/pricing",
"seller": {
"@id": "https://www.text.com/#organization"
}
}
},
{
"@context": "https://schema.org",
"@type": "WebSite",
"@id": "https://www.text.com/#website",
"url": "https://www.text.com/",
"name": "Text",
"alternateName": [
"Text.com",
"Text HQ",
"Text, Inc."
],
"description": "AI-powered technology for customer service software",
"inLanguage": "en",
"publisher": {
"@id": "https://www.text.com/#organization"
},
"copyrightHolder": {
"@id": "https://www.text.com/#organization"
}
},
{
"@context": "https://schema.org",
"@type": "WebPage",
"@id": "https://www.text.com/features/ai-help-desk/#webpage",
"url": "https://www.text.com/features/ai-help-desk/",
"name": "AI Help Desk Software: Turn Support Into Revenue | Text",
"description": "Your help desk shouldn’t just resolve issues. It should drive sales. Solve faster, and turn every ticket into an opportunity for revenue.",
"inLanguage": "en",
"isPartOf": {
"@id": "https://www.text.com/#website"
}
}
]
/features/inbox/
[
{
"@context": "https://schema.org",
"@type": "Corporation",
"@id": "https://www.text.com/#organization",
"name": "Text, Inc.",
"legalName": "Text, Inc.",
"alternateName": [
"Text",
"Text HQ",
"LiveChat, Inc."
],
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"slogan": "Start selling through service.",
"url": "https://www.text.com/",
"foundingDate": "2023",
"naics": "513210",
"areaServed": "Worldwide",
"knowsLanguage": [
"en",
"pl"
],
"numberOfEmployees": {
"@type": "QuantitativeValue",
"minValue": 250,
"maxValue": 350
},
"knowsAbout": [
"Customer service software",
"AI agents",
"Live chat software",
"AI chatbots",
"Help desk software",
"Knowledge base software",
"Customer communication",
"Conversational AI",
"Customer experience",
"SaaS"
],
"address": {
"@type": "PostalAddress",
"streetAddress": "101 Arch Street, 8th Floor",
"addressLocality": "Boston",
"addressRegion": "Massachusetts",
"postalCode": "02110",
"addressCountry": "US"
},
"founder": [
{
"@type": "Person",
"@id": "https://www.text.com/#person-mariusz-cieply",
"name": "Mariusz Ciepły",
"jobTitle": "Co-founder",
"description": "Co-founder of Text S.A. (2002, formerly LiveChat Software) and co-founder of Text, Inc.",
"sameAs": [
"https://www.linkedin.com/in/mariuszcieply/"
]
},
{
"@type": "Person",
"@id": "https://www.text.com/#person-szymon-klimczak",
"name": "Szymon Klimczak",
"jobTitle": "Chief Growth Officer",
"description": "Co-founder and Chief Growth Officer of Text, Inc., the US entity of Text.",
"sameAs": [
"https://www.linkedin.com/in/klimczak/"
]
}
],
"parentOrganization": {
"@type": "Corporation",
"@id": "https://investor.text.com/#parent",
"name": "Text S.A.",
"legalName": "Text S.A.",
"alternateName": [
"LiveChat Software",
"LiveChat Software S.A.",
"LVC"
],
"description": "Polish parent company of Text, Inc., listed on the Warsaw Stock Exchange. Renamed from LiveChat Software S.A. in 2023.",
"url": "https://investor.text.com/",
"foundingDate": "2002",
"tickerSymbol": "WSE:TXT",
"address": {
"@type": "PostalAddress",
"streetAddress": "Zwycięska 47",
"addressLocality": "Wrocław",
"addressRegion": "dolnośląskie",
"postalCode": "53-033",
"addressCountry": "PL"
},
"founder": [
{
"@id": "https://www.text.com/#person-mariusz-cieply"
},
{
"@type": "Person",
"@id": "https://www.text.com/#person-maciej-jarzebowski",
"name": "Maciej Jarzębowski",
"jobTitle": "Co-founder",
"description": "Co-founder of Text S.A. (formerly LiveChat Software).",
"sameAs": [
"https://www.linkedin.com/in/jarzebowski/"
]
},
{
"@type": "Person",
"@id": "https://www.text.com/#person-jakub-sitarz",
"name": "Jakub Sitarz",
"jobTitle": "Co-founder",
"description": "Co-founder of Text S.A. (formerly LiveChat Software).",
"sameAs": [
"https://www.linkedin.com/in/jakubsitarz/"
]
}
],
"sameAs": [
"https://www.wikidata.org/wiki/Q6658155",
"https://en.wikipedia.org/wiki/Text_(company)",
"https://www.gpw.pl/company-factsheet?isin=PLLVTSF00010",
"https://finance.yahoo.com/quote/TXT.WA/profile/",
"https://www.google.com/finance/beta/quote/TXT:WSE",
"https://www.crunchbase.com/organization/livechatsoftware"
]
},
"brand": [
{
"@type": "Brand",
"@id": "https://www.text.com/#brand",
"name": "Text",
"url": "https://www.text.com/",
"description": "AI agents and customer service platform for online sales."
},
{
"@type": "Brand",
"@id": "https://www.livechat.com/#brand",
"name": "LiveChat",
"url": "https://www.livechat.com/",
"description": "Live chat software for websites and ecommerce.",
"sameAs": [
"https://www.facebook.com/livechat/",
"https://www.instagram.com/LiveChat/",
"https://www.linkedin.com/showcase/livechatcom",
"https://x.com/LiveChat",
"https://www.youtube.com/@LiveChat",
"https://www.threads.com/@livechat"
]
},
{
"@type": "Brand",
"@id": "https://www.chatbot.com/#brand",
"name": "ChatBot",
"url": "https://www.chatbot.com/",
"description": "AI chatbot platform for automated customer conversations.",
"sameAs": [
"https://www.facebook.com/chatbotcom",
"https://www.linkedin.com/showcase/chatbotcom/",
"https://x.com/chatbotcom",
"https://www.youtube.com/@chatbotcom"
]
},
{
"@type": "Brand",
"@id": "https://www.helpdesk.com/#brand",
"name": "HelpDesk",
"url": "https://www.helpdesk.com/",
"description": "Ticketing system for customer support teams.",
"sameAs": [
"https://www.facebook.com/helpdesktool",
"https://www.linkedin.com/showcase/helpdeskcom/",
"https://x.com/helpdeskcom"
]
},
{
"@type": "Brand",
"@id": "https://www.knowledgebase.com/#brand",
"name": "KnowledgeBase",
"url": "https://www.knowledgebase.com/",
"description": "Self-service knowledge base software."
},
{
"@type": "Brand",
"@id": "https://www.openwidget.com/#brand",
"name": "OpenWidget",
"url": "https://www.openwidget.com/",
"description": "Free website widgets for customer engagement."
}
],
"contactPoint": [
{
"@type": "ContactPoint",
"contactType": "customer support",
"email": "support@text.com",
"areaServed": "Worldwide",
"availableLanguage": [
"en"
]
},
{
"@type": "ContactPoint",
"contactType": "sales",
"email": "sales@text.com",
"areaServed": "Worldwide",
"availableLanguage": [
"en"
]
},
{
"@type": "ContactPoint",
"contactType": "media relations",
"email": "press@text.com",
"availableLanguage": [
"en"
]
},
{
"@type": "ContactPoint",
"contactType": "investor relations",
"email": "investor@text.com",
"url": "https://investor.text.com/",
"availableLanguage": [
"en",
"pl"
]
}
],
"logo": {
"@type": "ImageObject",
"@id": "https://www.text.com/#logo",
"url": "https://www.text.com/og_logo.png",
"contentUrl": "https://www.text.com/og_logo.png",
"caption": "Text",
"width": "150",
"height": "150"
},
"image": {
"@id": "https://www.text.com/#logo"
},
"sameAs": [
"https://www.facebook.com/TextHQ/",
"https://www.instagram.com/text_hq/",
"https://www.linkedin.com/company/text/",
"https://x.com/text_hq",
"https://www.youtube.com/@Text_HQ",
"https://www.tiktok.com/@text_hq",
"https://www.threads.com/@text_hq",
"https://bsky.app/profile/text.com",
"https://www.reddit.com/user/text/",
"https://text.quora.com/",
"https://giphy.com/channel/Text_HQ",
"https://github.com/livechat"
]
},
{
"@context": "https://schema.org",
"@type": "WebApplication",
"@id": "https://www.text.com/#software",
"name": "Text",
"description": "AI-first customer service platform combining live chat, helpdesk ticketing, and AI agents in one workspace. Automate routine support, manage chats, emails, and social messages from a single inbox, and scale support without growing the team.",
"url": "https://www.text.com/",
"image": "https://www.text.com/og_logo.png",
"screenshot": "https://www.text.com/.netlify/images?url=_astro%2Fflow_section_asset_desktop_01.B_9HcGdR.webp",
"sameAs": [
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],
"applicationCategory": "BusinessApplication",
"applicationSubCategory": "Customer Service Software",
"operatingSystem": "Web Browser",
"featureList": [
"AI agents that resolve routine support tickets autonomously",
"Live chat with website visitors and customers",
"Omnichannel inbox: chats, email, and social messages in one place",
"Helpdesk ticketing and SLA management",
"Automations and routing rules without engineering effort"
],
"brand": {
"@type": "Brand",
"name": "Text"
},
"provider": {
"@id": "https://www.text.com/#organization"
},
"offers": {
"@type": "Offer",
"price": 19,
"priceCurrency": "USD",
"priceSpecification": {
"@type": "PriceSpecification",
"minPrice": 19,
"maxPrice": 99,
"priceCurrency": "USD"
},
"availability": "https://schema.org/InStock",
"category": "subscription",
"url": "https://www.text.com/pricing",
"seller": {
"@id": "https://www.text.com/#organization"
}
}
},
{
"@context": "https://schema.org",
"@type": "WebSite",
"@id": "https://www.text.com/#website",
"url": "https://www.text.com/",
"name": "Text",
"alternateName": [
"Text.com",
"Text HQ",
"Text, Inc."
],
"description": "AI-powered technology for customer service software",
"inLanguage": "en",
"publisher": {
"@id": "https://www.text.com/#organization"
},
"copyrightHolder": {
"@id": "https://www.text.com/#organization"
}
},
{
"@context": "https://schema.org",
"@type": "WebPage",
"@id": "https://www.text.com/features/inbox/#webpage",
"url": "https://www.text.com/features/inbox/",
"name": "Omnichannel Inbox: Shared Inbox Software for Support Teams | Text",
"description": "Handle every email, chat, and social message in one omnichannel inbox. A shared inbox that keeps support teams aligned – nothing slips through.",
"inLanguage": "en",
"isPartOf": {
"@id": "https://www.text.com/#website"
}
}
]
Explore the other reputation pillars for Text, Inc.
Analysis Disclosure & Source Attribution
This page presents a snapshot of public data from Text, Inc., captured on June 19, 2026, to show how machine logic reads Trust & Proof signals into an AI reputation evaluation.
Purpose: This data is presented under “Fair Use” for the purpose of independent signal analysis, allowing readers to see the raw signals behind the reputation score.
Notice to Text, Inc.: This analysis is part of a non-adversarial audit conducted by 1 Euro SEO. The results are intended as professional feedback to help improve any website’s machine-readability and authority signals. The evaluation is free, and any company can request a fresh audit at any time.
Any company can use the insights for free and improve its voice. When a company has updated its content, it can always submit a new audit request, which will be reflected in a new current score.
To all users: You are encouraged to visit the live site at https://text.com to view the most current version of its content and see directly what this company is about and what it offers.